The hot tub parts game and how it affects your long term satisfaction
A small number of Hot Tub companies have started making parts that just fit their spas. These proprietary parts are cheaper, fail more often, and lock you into always buying the cheap unreliable part from the people who put you into the mess in the first place… Don’t be fooled… Proprietary parts are done to cut costs and increase profits and offer no benefits to the consumer. The best parts companies hold patents that keep them a step above and can be bought yourself which keeps you from having to buy the same shoddy parts over and over again for a massive markup if you go with hot tubs that use these “unique” proprietary parts.
Good names to look for are Balboa for the electronic control system and Waterways for jets and plumbing.