User Posts: admin

I've been in this industry for so long and seen so many crazy things. After talking with so many people who buy the wrong tub or pay too much for a one I ...

The ratings you see on a Rating site reviews can be anything from anyone and most of the time if it is really bad review or a really good review it's ...

The Base of a hot tub is what it sits on and there are a lot of options from basic vapor barrier to ABS bottom pans and Fiberglass trays. Scare tactics like ...

Circulation pumps also called "Hush Pumps", and "Silent Flow" pumps are sold as an advantage and often as an upgrade on Hot Tubs. The Pitch is that they are ...

Every manufacturer has a miracle system that will make owning a hot tub easier, and healthier and safer. In this Video, we take a quick look at the ...

Great Hot Tubs or great marketing. You can't have them both and you can't relax in a brochure. There are 2 business models for Hot Tub manufacturers and ...

How Regular Hot Tub Sessions Relieve Arthritis Symptoms   Arthritis affects upwards of 350 million people worldwide, around 40 million of which are ...

There does not seem to have been any major modifications to the shell designs in decades including the old pressure filter housings and even floor suctions ...

USA Swimming, the National Governing Body for the sport of swimming in the United States announced the renewal of its partnership with Master Spas as an ...

It's no secret that recently a large number of millennials have been purchasing a lot more hot tubs than thy have in recent history. With this recent trend, ...

Browsing All Comments By: admin
  1. Reply
    admin August 14, 2017 at 4:46 pm

    Sorry Eric,

    This site is getting away from me, it used to be my personal rant space but now it’s something entirely different πŸ™‚

    I need staff to help but I haven’t figured out how to monetize it and not loose the authentic real approach! if I sell my soul for the money (offers every week into the lower mid six digit frame) then the site is nothing but another discussion forum or other bullshit site, sometimes I just need a day or two off πŸ™‚

    Hydropool and arctic I don’t really like for the similar reasons. They both do a few thing good and a bunch of stuff cheaply and spend a scad on the spin marketing, branding and BS. like Hrdropool has a good parts list but insulation and old school filtration systems and floor suctions, reflective insulation systems??? inexpensive solutions that are not good tech.

    Arctic is even worse, the cheapest parts you can buy, one of the cheapest insulation systems out there, no clamps on the plumbing lines and loads and loads of spin pitches and brand marketing.

    let me see what you have out there.

  2. Reply
    admin July 4, 2017 at 10:12 pm

    The Hybrid is a trademark gimmick that has the pumps outside the spa and is bad tech…

    what you are refering to is actually a better definition of “Hybrid” but usually called full foam with the pumps under the spa which is the best.

    The heat reclamation is pretty straight forward.

    The Venturis present on every spa and the ozone system always draw in air and inject that into the water so if the intakes are in the motor area the heat from the pumps gets injected directly into the water. it’s funny because the guys selling the cheap Perimeter insulation systems never talk about this because it really destroys their whole pitch… On one hand they claim that all the “trapped heat” is helping but they ignore the fact that the air is always being circulated when the pump is running which by the laws of physics means it is pumped out of the perimieter and into the tub and then out under the cover. Meanwhile, the outside cold air has to be drawn in to replace the cavity air… it’s why the whole pitch about the air space being an insulator is so non-science… in a thermopane window the intentionally remove the air and or fill it space with nothing or a captive agent with a high R value and then it is sealed so the air can not move… once the air can move beteen the zones it becomes a mover of heat, not an insulator….

  3. Reply
    admin January 18, 2017 at 9:57 pm

    Visitor Rating: 5 Stars

  4. Reply
    admin October 26, 2016 at 3:50 pm

    Visitor Rating: 5 Stars

  5. Reply
    admin October 21, 2016 at 2:49 am

    Visitor Rating: 4 Stars

  6. Reply
    admin October 21, 2016 at 1:52 am

    Visitor Rating: 1 Stars

  7. Reply
    admin September 8, 2016 at 1:28 pm

    Hi

    I am not aware of the brand Dr. Wellness.

    Ask the questions…

    Are the joints glued and clamped?
    What brand name are the jets, pumps and electronic controls? (you want ideally Balboa and waterways and you want threaded jets)
    Is the shell supported underneath by props and supports? (if there are props and supports it usually indicated a thin shell although they will pitch it as a bonus)

  8. Reply
    admin November 13, 2018 at 6:31 pm

    Hey I’m sending you my magick formula by email πŸ˜‰

  9. Reply
    admin November 13, 2018 at 5:58 pm

    Hey Jerry

    It’s a tricky price point.

    Most of the stuff at this price is junk, thin prop supported shells, no clamps on the plumbing, cheap parts, and dodgy insulation systems.

    But don’t despair! there are options… The key at this price point is going simple, you need all the money spent on the build so ignore the gimmicks and the silly bits we want a good hand rolled shell, a good parts list, glued and clamped plumbing and a decent insulation system cause its freeking cold in PA!!!

    The problem is the only partners I have that I know and trust are 100+miles away πŸ™

    The upside is Pitsburg has a good number of independant service companies around, I think you must have a lot of hot tubs from events, state fairs, and expo sales. We always see a big uptake of independant service guys in areas where the majority of hot tubs are bought from out of the area.

    Try this guy: and look at the Getaway series, you might even get lucky and squeeze into a Clarity if he has a demo or something!

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
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    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  10. Reply
    admin November 13, 2018 at 1:54 pm

    Hey Rick

    Like the Master and the Coast, not a fan at all of the Hot springs. the first two are built right with good parts, hand-rolled shells, and Icynene insulation, the other one spent all the money on branding, marketing and advertising, the spa itself is mid-grade and full of proprietary parts.

    Don’t know about any air locks, they all have bleeder lines on the pumps so it would not be a common issue, they did have flow problems with the circ pumps but everyone does, stay away from circ pumps they are gimmicks and have a high failure rate and seriously limit the amount of filtration you can get.

    These guys do a great job, I know them well and have sent loads of people thier way and had no issues ever.

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
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    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.6View in Google Maps

  11. Reply
    admin November 13, 2018 at 1:47 pm

    Hey man, enjoy! if you need any help let me know!

    and check out the deal I have on enzymes, it will let you run your hot tub at drinking water levels of chemicals and works great, my price delivered is guaranteed to be the best price you can get it at and it comes with a money back guarantee.

  12. Reply
    admin November 13, 2018 at 11:50 am

    First off I would not recommend circ pumps read this:

    Second, the 8.3 is being discontinued this year, the truth is the 8.2 is a better performance spa it beats the 8.3 for the coveted consumer digest best buy award every year! more pumps are not better

    finally hit the Sacramento boys up tell them the price you have and give them a chance to match, these guys rock…

  13. Reply
    admin November 13, 2018 at 11:47 am

    Hey Nancy

    Can i ask a question?

    have you ever had a hot tub?

    first time buyers buy loungers, like 80% of second-time buyers don’t buy loungers, almost no one buys two loungers πŸ™‚

    Now if you are a second-time buyer then yer just two of the 20% but if you are first-time buyers rethink the dual lounger, they take up all the room, and you tend to float out of them, and you are floating anyway! I would think of one lounger with a good neck and back seat, you can’t get a good neck and back massage in a lounger because you get blown out of the seat πŸ™‚

    Performance wise it will be middle of the road, there are only 2 of the expensive hi flow therapy jets and then a ton of the little jets.

    If you really want a great performance massage spa look at the Twilight series from Master the guys in Phoenix sell them and we have an affiliate program with them, they have a service guy in Tuscon and sell a pile of spa there, they also have helped out dozens of my customers over the past year in fact i was at thier shop last week shooting a video!

    Mention that you came from here and they will give you a free extended warranty.

    Phoenix Hot Tubs & Swim Spas
    John Flanigan
    CEO Swim Spa International
    (423)-506-2913
    http://WWW.InternationalSwimSpa.Com
    Phoenix Hot Tubs & Swim Spas
    1746 West Ruby Dr Suite 104
    Tempe, AZ 85284.
    Remove
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    Tempe, AZ 85284
    View in Google Maps

  14. Reply
    admin November 13, 2018 at 10:11 am

    Hi Kaili

    Both are good well-made spas, very similar in construction, Insulation, and even the same parts.

    so really its personal preference.

    My 2 cents:

    Artesian who makes the south seas has zero back-end customer care so it’s critical the dealer is good.

    The Clarity is a brand new mold and is open and has way more space in it, the problem with hot tubs is there are lots of space for bums but unless you have friends with no legs the footwell fill up after 3 or4 people, the Clarity has tons of space.
    Clarity has great factory direct support, so if your dealer is crap you have a good fall back.

  15. Reply
    admin November 12, 2018 at 2:37 pm

    hey Max

    Do not recommend Hydropool at all, but beachcomber is good, just low performance and overpriced but built right for the most part especially if you stay away from the Hybrid models.

  16. Reply
    admin November 12, 2018 at 2:32 pm

    Hey Sharon do you mean cleaner as in chemical system to keep the water clean?

    if so goto spa marvel enzyme works really well with the eco pure and we run our tubs at around.5 ppm bromine or chlorine which is damn near drinking water levels.

    works great and you can help support our site by ordering it here

  17. Reply
    admin November 12, 2018 at 2:27 pm

    Hey Jodi

    try the Getaway Ochos Rios it’s probably the best-built roto mold spa out there and priced pretty well.

    Hot Tub Store
    They were super rude and was not willing to let me chat to a sales rep.
    Remove
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    8787 Hall Rd, Utica, MI 48317
    thehottubstoremi.com
    +1 586-739-9111
    4.2View in Google Maps

  18. Reply
    admin November 12, 2018 at 10:58 am

    Hey Denise

    It really depends on what tub you tested.

    If you want a tub that has really high jets pressure then the cheaper lines will give you that feel. The truth is the really good therapy massage spas that will make a big difference to mobility and long-term muscle relaxation do not have as high of a pressure. the little jets put out a tiny amount of water u7nder high pressure the big therapy massage jets put out high volumes of water.

    Its funny when you move a customer from a cheap spa to a good therapy massage spa the number one complaint is that the Jets don’t feel like they have as much pressure, the cheap spas with the little jets have pressure and feel good but its only because they assult the dermal layer where all your nerve endings are but there is not enough power to massage big muscle masses its a trick… read this:

  19. Reply
    admin November 12, 2018 at 10:51 am

    Hi Odin

    Yep that’s a great solution, just make sure you leave lots of air for the motors to breathe.

  20. Reply
    admin November 12, 2018 at 10:49 am

    There is a Coast spa dealer up there that would be my first choice, None of the other brands are on my top 10 list, the next best would be the Bullfrog, but the shell is just nowhere near strong enough to be on my recommended list they use and ABS plastic pedestal supported shell really popular in the 80’s but nowhere near as expensive or as durable as a good hand rolled fiberglass acrylic shell.

    Coast Magestic Pools & More
    Remove
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    N,, 3069 Old Hwy 69, Val Caron, ON P3N 1C8
    http://www.magesticpools.com
    +1 705-897-7665
    4.7View in Google Maps

  21. Reply
    admin November 12, 2018 at 10:45 am

    Hey Shaun

    Try these guys

    Home Innovations Spas
    paulwalz@spasonline.com
    Remove
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    2001 NE-2, Lincoln, NE 68502
    spasonline.com
    +1 402-421-2922
    4.8View in Google Maps

  22. Reply
    admin November 9, 2018 at 4:57 pm

    Hi Mariam

    I don’t know Clear Choice there are a lot of copycats but I think Aquafinesse is the first its been around for 10 or 15 years. it’s huge in Europe I ran into the guy at the Paris show like 15 years ago when it was new.

    I also like the spa marvel enzyme system, I’m not normally a fan of enzymes but this one has a good mix and works really well.

  23. Reply
    admin November 9, 2018 at 4:36 pm

    Hey Glenn

    I like the Coast stuff, but funny enough the filter I’m not a big fan of but its a minor point… all filter systems work really well, you never see debris floating around in a hot tub and filters only deal with debris they don’t sanitize the water… The pressure filters are older tech most guys filter on the suction side so the water gets cleaner prior to going through the equipment but again its not a deal breaker either way. everything that really matters is done, Balboa control and heating system, glued and clamped plumbing, Icynene foam…

    the only other brand around you that I would look at is the master both very similar tubs.

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
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    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.4View in Google Maps

  24. Reply
    admin November 9, 2018 at 4:26 pm

    Hey Ted

    It depends on the brands and the area.

    SF has loads of independant service guys there this event has been going on for ages I think they do it every month.

    Its funny people’s perception of these events is that because they are buying from a dealer not in their local market that they might not get very good service and back up but that the price will be great. the reality is in a Market like SF their are so many independant service guys that you will have a good back up but the price is no better than you will get from any strong dealer or warehouse direct supplier. The cost to do these events is huge the ad budget alone in that market has to be $50k or more.

    I also have a local guy there that I have sent tons of customers to and he does a great job, takes great care of customers as well..

    so really either one will be ok for you.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
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    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.7View in Google Maps

  25. Reply
    admin November 9, 2018 at 1:00 pm

    Hi Denise.

    Depends on what models you look at.

    The models with lots of the little jets the pressure is higher, that’s because they are a low volume of water but hi pressure, these jets feel like they are really good but they are putting out such a small volume of water that they really do not do much for long-term therapy massage. so if you check out the less expensive lines from Master like the clarity or Marquis jets will feel a lot stronger.

    Then there are the spas with lots of big therapy massage jets, these jets are lower pressure but a much higher volume of water. They do not feel like they have as much pressure.

    There are two very different types of jets. read this:

  26. Reply
    admin November 6, 2018 at 8:09 pm

    Hi Rick.

    The Artesian south seas beat the Nordic on shell and insulation I would expect the Nordic to be around $1000 less. I would not have the Viking in the race.

    also check out Ted up in Cleveland, they have the rotomould like the Nordic called Getaway but a better shell and way better insulation and they have Clarity which is just like the South seas but better factory support.

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
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    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  27. Reply
    admin November 6, 2018 at 6:26 pm

    Hi Mike

    I got a guy I work with out there I sent him your details.

    There is also a local guy in Sacremento, and i know he has loads of service people around you and the customer care end will be top of the pile.

    try him

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  28. Reply
    admin November 6, 2018 at 6:20 pm

    Hey Chris

    its a great tub, but order it without the circ pump option. its got good flow control and a nice 3.5″ neck jet chair plus the monster jets in the floor.

  29. Reply
    admin November 6, 2018 at 6:19 pm

    Hey Mark

    Staten island pools and spas carry artesian but I don’t know the dealer they have never reached out to us. a lot of times pool guys are pool-centric and their hot tub business is a tack on and does not get the attention. On some brands, it is not critical but with Artesian their Achilles heel is the factory they do not offer any customer direct care so the dealer is critical…

    the boys at Suntech on long island have helped out a pile of my customers, they carry the twilight series which in my opinion is the best tub out there right now, good build, roomy and phenomenal performance

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
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    1282 Broad Hollow Road (Route 110), (Opposite Home Depot & the Airport Plaza), Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.3View in Google Maps

  30. Reply
    admin November 6, 2018 at 5:56 pm

    mixed bag.

    make sure you have a great dealer with lots of experience with the product.

    there are a lot of challenges with the company, their support sucks, and unless you have a dealer that really knows the ins and outs it can be messy.

    That being said the with a good knowledgeable dealer they can be reliable but you need to know the tricks.

  31. Reply
    admin November 6, 2018 at 5:48 pm

    Hey Stephanie

    Frog is not enzyme it is mineral ion system which s similar to your eco pure filter so really its a bit of duplication.

    I would def use either the eco pure cartridge your spa comes with that you change every 9 months or the frog and then use the spa marvel… two totally different technologies but they work well together.

    I’m looking into that dispenser, is it adjustable?

    You should be able to get too much lower chem levels.

    email me chris@hottubuniversity.com ask for the tip sheet for spa marvel.

  32. Reply
    admin November 6, 2018 at 5:39 pm

    Hey Becky

    I get a lot of people in the area asking for help and there is just very little there.

    first off there are hardly any retailers left, there have been big hot tub sales happening there for years and it has killed off most of the local retailers. the guys left are all the big corporate players that sell mid-grade spas at high prices because of fancy branding and marketing, these guys profits are so high on this junk that they can survive off a few sales πŸ™‚

    The good side of it is there are tons of local service companies that have taken their place to service all the spas in the area.

    There is a company down in West Palm that sells most of the spas in the state, they have a big network of service in the area and are good guys.

    hit them up and see if they can help you.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
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    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  33. Reply
    admin November 6, 2018 at 5:10 pm

    Hey Stella

    The Tropic seas is an Artesian spa and in general, a good build quality, performance of that particular model is going to be Mid end it mostly has the inexpensive low flow jets including the neck jets so don’t expect too much in terms of therapeutic massage. the foot jets instead of the big 10″ with a diverter are the 5″ so again middle of the road, it does have one corner seat with high flow jets and I assume the diverter is set up to allow you to put one pump to that seat. The price seems good.

    The one thing t keep in mind with this brand is it’s very dealer-centric… good dealer good but if your dealer is crap at backup and support then you are screwed because the factory has no customer direct service.

    Have a look at these guys, and compare that spa to the HL line. same build quality but much better factory support, and I know the dealer, they do a good job.

    Swim Spa International
    Micheal Phelps
    John flaningan Ceo
    4235062913
    swimspainternational@gmail.com
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    6228 Airpark Dr Suite B, Chattanooga, TN 37421
    chattanooga.swimspas.us
    +1 423-355-8930
    5.0View in Google Maps

  34. Reply
    admin November 6, 2018 at 1:37 pm

    Hi Denise

    I got the Boys at East Coast spas, been in the industry for ages, and they carry 3 or 4 great lines from entry level right up to my top-rated performance spa the Twilight series.

    I know these guys personally and have sent them literally dozens of customers and I have never heard a bad word back and have had several people hit me up after and thanks me with donations πŸ™‚

    East Coast Spas
    Status: HTU All-Star
    Dealers # 1 215-420-7106
    https://www.eastcoastspas.com/

    I know the Henry boys well, they run a good operation and take great care of customers. When we endorse a retailer as an All-Star it means we actually meet and go over the people and the business to ensure a good level of care

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com

  35. Reply
    admin November 6, 2018 at 1:30 pm

    Hi Patric

    I don’t know a lot about them I do know they use Balboa which is good and the shell is not a good hand rolled self-supporting hull. I also think the insulation is a lower end perimeter type.

    I finally got my hands on a new Marquis and I’m really not recommending them based on what I saw, this brand new 2018 Marquis was a mess, poor attention to detail, a leak, bad insulation with huge areas totally missed in the spray process, and the unit had two a plumbing leak a broken water feature and just generally was poor quality overall. I now know why they would never let me come to their factory to see their build quality…

    In some areas I would worry about the 2hr thing but in Columbus, we have 8 independent service guys listed with us so there are loads of good service guys that can take care of you if you ever had an issue just reach out and we can get you hooked up with one of our registered service guys.

    The only other tub I know of that would have the high number of massage jets and similar performance of the Twilight would be the Dynasty, but if you watch the review video here there are massive problems with the build quality so it makes it a no go for me.

  36. Reply
    admin November 6, 2018 at 12:38 pm

    Hi Nan

    In my opinion, its overpriced mid grade wrapped up in a fancy marketing campaign.

    They use a thin shell and support it using a full poly based full foam that hardens. the problem is if you ever get a leak you are screwed because the cheaper foams turn to a rock after a while so while it will help to keep a cheap shell from falling apart it makes it damn near impossible to service. the parts are all goofy proprietary parts and I am dead against this for a lot of good reasons, and if you look at the discussion forums in the help section its one of the most asked about tubs for people with broken tubs. They use a cheap little circulation pump that from everything I have heard has a high failure rate and an outrageous cost. In my opinion, the best thing about this spa is the brochure and marketing.

    try these guys

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
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    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  37. Reply
    admin November 6, 2018 at 12:29 pm

    Hey Mike

    Sorry for the delay I have been on the road to the Las Vegas pool and spa show and a couple of factory tours.

    Montreal is a mess, very few good brands there a lot fo the big players avoid it because of the language barrier.

    Trevi is just a rebrand, and not a very good one, Arctic I’m not a fan of, the best thing about that brand is the Brochure and marketing but when you get right down to it other than the Hand rolled self-supporting shell the rest is seriously down market. The parts are proprietary which is never a god scenario for the end user, read this the insulation system is cheap to build with only a small amount of foam and a story about magic farries making free heat read this and they don’t even clamp the plumbing… no idea how they justify the price frankly the Canadian spa at Home Depot is built better with better parts for 1/2 the price.

    The only one I would consider in that local market is the Coast, I can also get you some options direct drop me an email if you want to look at those options.

    or try these guys for the Coast.

    Coast – Piscines Val-Morin Signature
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    175 Rue de la Pointe-Langlois, Laval, QC H7L 3J4, Canada
    http://www.valmorin.com
    +1 514-856-7738
    4.3View in Google Maps

  38. Reply
    admin November 6, 2018 at 12:20 pm

    Hi Guys and sorry for the wrong info.

    I looked at a few of them this week at the Vegas show, the dremaker looked good but the tuff spa I didn’t like the parts or the insulation.

    try these guys for the Getaway

    Davids Home Entertainment
    Call Monday for Chris Sutton.
    Remove
    Details from Google Maps
    2566 Asheville Rd, Waynesville, NC 28785
    http://www.davidshomeentertainment.com
    +1 828-452-5534
    3.9View in Google Maps

  39. Reply
    admin November 3, 2018 at 4:20 pm

    No problem Ruth let me know if you need anything.

  40. Reply
    admin November 3, 2018 at 3:59 pm

    In my opinion it is a mid grade spa with a massive branding and advertising campaign and a price tag that is not in line with the quality.

    The shell is mid grade and supported with a high density closed cell foam that makes access to the plumbing a nightmare. If you ever have a leak on these spas you are screwed. They are very very difficult to find or fix because the foam hardens like a rock.

    It also uses a goofy propritary parts list and that’s never a good option.

    Personally I really believe that spas like this are a bad purchase. I want a brand that spends the money on building a great spa instead of spending the money on branding, slick marketing and gimmicks. I am really not a fan

  41. Reply
    admin November 3, 2018 at 3:39 pm

    Just means I haven’t had time to answer yet sorry man

  42. Reply
    admin November 2, 2018 at 11:29 pm

    Nope

    Dude 4k you got to go used cause anything new will be apiece of crap.

    You simply can not build a good tin and retail Ky for 4k

  43. Reply
    admin November 2, 2018 at 11:27 pm

    There is so much.

    I need to include links better. Sorry

  44. Reply
    admin November 2, 2018 at 12:12 pm

    Hi Rob

    The good ones still do last that long but most don’t, Sundance, for example, built great spas back in the day but now they are part of a big equity investment firm that owns loads of the old reliable brands. typically these types of companies spend loads on marketing Spain and branding, then they use proprietary parts with built-in planned obsolescence so they can keep making money forever off you. The new model is not to build it too well, it is like our appliance industry, we used to make washers and dryers that lasted for 15 years easily and repairs were easy and cheap and now they last 3 years and repairs are expensive and you have limited source for the parts.

    There is not a single brand in your area that is built really well, there are lots of the above types of brands and lots of crappy stuff.

    The only one I would seriously consider is the marquis from Modern Backyard but man I just got my hand on a brand new 2018 marquis and it was a mess really poor quality control, a leak, and 2 failures, the spray foam was hit and miss and I got to say I was disappointed overall.

    You do have 5 independent service centers there so you should have no issues with on the ground service centers.

    try these guys:

    Dixon Pool & Spa, Inc.
    The folks at Dixon carry my top brand and they hung out with us at the show this year, we spend a few days together and they have taken great care of a number of my customers.
    poolnspa@hotmail.com
    Remove
    Details from Google Maps
    122 Alamance Rd, Burlington, NC 27215
    http://www.dixonpool-spa.com
    +1 336-221-0808
    3.2View in Google Maps

  45. Reply
    admin November 1, 2018 at 5:40 pm

    Hi sorry for the delay I was trying to find a soutuo for you hang tight and I’ll get a buddy of mine John to reach out to you.

    The good thing about seattle is there are so many independant serv9ce guys down there that you can for sure have a good service level

  46. Reply
    admin November 1, 2018 at 5:31 pm

    The Hydropool and American whirlpools have decent flow rates but there is just so much wrong with them from a build standpoint that you cant really have it on your long list.

    The master trainer 12 does not flow anywhere near what the 15D does the 15D is about 40% more flow and you can literally adjust every single once of water on the lower and upper jets. I swim in one pretty regularly and use the bottom jets on high with no air and the upper ones on low for my 20 minute workout. I am pretty fit. I raced in the Canadian nationals this year and workout 5+ times a week.

  47. Reply
    admin October 30, 2018 at 9:44 am

    I like the Clarity, brand new shell designs open and full of space with massive footwells, they use the Icyneen full foam system, hand roll their shells, Glue and clamp all their jet lines, and use Balboa and CMP… can’t do it any better.

  48. Reply
    admin October 30, 2018 at 9:42 am

    Hi Andrew

    yeah, it does I get calls from people saying half their jets don’t work πŸ™‚ I just tore apart a Marquis vector 21 they use four diverters for no reason at all other than to make it look super cool but OMG it literally took me ages to figure it out LMFAO

    Have a great day and Happy hot tubbing!

  49. Reply
    admin October 30, 2018 at 9:41 am

    Hi Guys

    I am not as up on all the brands of rotomoulded spas but planning to buy in a bunch and do a side by side comparison.

    What I can tell you is this:

    The thickness of the shell varies wildly and a lot of them are just cheap junk using bad insulation, no name proprietary parts, and god-awful looking colors and old boxy designs.

    You want these things.

    1- nice thick shells, get them to take a side off you will see where they cut a hole in the shell for access for equipment look at the thickness there the really good ones will be 1/4″ thick the cheap ones 1/8th Massive difference. and you cant look at lip like on an acrylic spa that is just wrapped around because the shell on these things is the seating area and all the way down the side and across the bottom… its a one-piece unit so the only place you can see the real thickness is where they have cut the shell for fittings, jets or access panels.

    2- Parts. again make sure they are using a Balboa control and heating system, no exceptions…

    3- Plumbing. make sure they are gluing and clamping the plumbing lines…

    4- Insulation. If you are in the northern climates make sure they are doing a full foam and that the foam is soft and easy to remove not the cheap poly based foams that are hard.

    Look for the newer lines I know Getaway just made all their molds from scratch and they are 1/4″ thick, the designs are really open and have good usable space. they glue and clamp the plumbing, use top parts and use the full foam Icynene system, you can not get better in my opinion.

    I also like the Nordic brand but the insulation is far less so if you are in the south not a major issue but if you are up north big issue.

    These guys do Getaway

    Dixon Pool & Spa, Inc.
    The folks at Dixon carry my top brand and they hung out with us at the show this year, we spend a few days together and they have taken great care of a number of my customers.
    poolnspa@hotmail.com
    Remove
    Details from Google Maps
    122 Alamance Rd, Burlington, NC 27215
    http://www.dixonpool-spa.com
    +1 336-221-0808
    3.2View in Google Maps

    These guys do Nordic

    Nordic – Rest N Relaxation Pools And Spa
    Remove
    Details from Google Maps
    82 Liledoun Rd, Taylorsville, NC 28681
    http://www.rnrpools.com
    +1 828-352-7575
    5.0View in Google Maps

  50. Reply
    admin October 29, 2018 at 4:29 pm

    Yeah, not a big fan so many crazy claims and gimmicks just look at the heat flow… So they put resistors n the manifold to cause friction and call it free heat and efficient but any science guy will tell you that is bonkers… Electric immersion heaters are almost 100% efficient. whenever we transfer energy there is a loss so we take electrical energy and transfer it to rotational power in a motor then to water motion in a pump then to friction to create heat and its not free it takes pump power which means you need a bigger pump now to supply the jets and the friction… Stupid con job pseudo tech.

    build wise its low end and the insulation is low end but in satisfying it’s not such a big deal.

    No on the good side… you can get great service there for any spa with a good standard build and parts list because you have like 5 independant service companies there and that’s just the ones registered with my site, You must have a big sale event there that sells a lot of spas and has done for a while… but the reality is those events are never fantastic prices… they cost too much to put on, the venue cost is around $5k the advertising in your market about $30 and the sales guys eat up around 5%-10% so the funny part is everyone thinks the service from these events is crap but the price is good and the truth is in some markets like yours the service will be great but the price will not πŸ™‚

  51. Reply
    admin October 29, 2018 at 3:27 pm

    8.3 is good but the 8.2 is better πŸ™‚

    First off more pumps are not good it just sounds good… Read this: https://www.hottubuniversity.com/small-pumps-large-pumps/

    The 8.3 has more pumps but they are smaller, more jets but lots of them in goofy places. and you can put more water through he 8.2 main seats than the 8.3 but I’m splitting hairs they are both good, I sit in an 8.2 every morning to heal my broken wreck of a body πŸ™‚

  52. Reply
    admin October 29, 2018 at 3:24 pm

    I would rate them thus:

    WORST

    Maxx – Performance Mid -Good parts but it ends there… Cradel supported shell, cheap insulation around R7, no clamps on plumbing
    Arctic -Performance mid to high -Good Shell but it ends there… Proprietary parts, cheap insulation around R-8-10, no clamps on plumbing
    Jacuzzi -Performance Mid -Can’t find anything to say its just Meh… and full of proprietary parts
    Bullfrog – Performance mid- Good parts, good insulation, glued and clamped plumbing, but cheap pedestal supported ABS plastic shell
    Beachcomber – Performance low -Good shell, good insulation, good parts, glued and clamped plumbing
    Master – Performance mid to insane -Good shell, Good insulation, Good parts, Glued and clamped plumbing

    BEST

    If massage performance matters the Twilight or the LSX going to be the best performers out of that group. if that’s not such a concern hen the Beachcomber, healthy living or even clarity or getaway spas would be good options.

    hit my buddy Griff up tell him Chris sent ya πŸ˜‰

    griffryan@hotmail.com

  53. Reply
    admin October 29, 2018 at 2:51 pm

    Hey Kevin

    You might get into a twilight for that money especially if they have a demo or a display model.

    Hit my buddy Griff up, I’m a Toronto boy and Have Known Griff for ages!

    griffryan@hotmail.com

  54. Reply
    admin October 29, 2018 at 2:33 pm

    No worries! have a great day and let me know if you ever need anything

  55. Reply
    admin October 29, 2018 at 2:27 pm

    I would say the Cal spa over Sundance for sure but make sure you order the full foam package if you are in a cold climate, don’t buy the bullshit about these reflective foils this shit was pretty much banned in the northern US states in the 80’s and now its the miracle insulator in the totally unregulated hot tub industry…

    Also, double check the control and heating system is Balboa, I was at their factory in January and they were using waterways on their entry level stuff and Balboa only on their higher ends…

    Sundance was bought by a big equity investment corp that also owns jacuzzi, Hydropool, D1, and endless pool. Typically this kind of organization specializes in the spin, brand awareness, marketing etc and uses lots of proprietary parts and frankly build overpriced mid-grade products with amazingly good packaging πŸ™‚

  56. Reply
    admin October 29, 2018 at 1:41 pm

    Hi Trevor

    In the hot tub, world size does matter!

    small jets are inexpensive (like $10 retail) and flow very low volumes of water under very high pressure… They really assault the dermal layer and can be rather unpleasant, they also cause the skin to feel itchy because they push the blood away from the area and you get that tingly feeling like when sleep on your arm and wake up with it numb πŸ™‚ Cheap saps have lots of them because they are cheap and it sounds good on paper when you say 60 or 70 jets but the truth is they don’t do much for long-term muscle relaxation especially large muscle masses unless there are loads of them very close together. because they just don’t flow enough water to move big muscle masses. πŸ™‚

    The bigger 3″ and 5″ and 10″ jets are really expensive ($20-$100 each) and they flow massive amounts of water. this makes it expensive for a lot of reasons, first the cost of the jet and second you need bigger pumps to move those volumes of water, and on really good massage spas you need flow control regulators so you can put all the power form a big pump into just one seat or into the big 10″ monster jets. because of the high flow rate they feel nicer and for long-term muscle relaxation the move the whole muscle mass and really do a good job at breaking up the knots and tough bits.

    I like a good seat with lots of big jets to loosen up then put my sore stiff bits in front of a monster jet with a whole pump turned on to it or a seat with tons of the little jets close together again with a diverter system to control the flow…

  57. Reply
    admin October 29, 2018 at 1:26 pm

    Hey joseph

    i got a great guy down there that I have literally sent dozens of people to, they all come back with good experiences.

    Hit these guys up!

    East Coast Spas
    Status: HTU APPROVED RETAILER

    When you buy from a Hot Tub University approved retailer we will stand behind you if you ever need help.
    Ben and the guys at East Coast spas have helped out a ton of people coming to this site. They do it all, Great Spas, great price, good solid customer care and experience.

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com
    Remove
    Details from Google Maps
    1424 Easton Rd #300, Hatboro, PA 19040
    http://www.eastcoastspas.com
    +1 215-420-7106
    3.5View in Google Maps

  58. Reply
    admin October 29, 2018 at 1:23 pm

    Hi Darcy

    On paper, they do all the right things, good shell, good parts, good insulation and fabrication methods.

    They have invited us down to tour their factory and they are confident we will like what we see, they have been plagued by reviews about support but when a hot tub owner complains about a brand because of support it’s usually a dealer issue.

  59. Reply
    admin October 29, 2018 at 11:08 am

    Hi and happy retirement!!!

    you are right around the corner from one of my top guys! funny i just wrote those exact words to the last person πŸ™‚

    go see these guys they are super good and take great care of customers and carry good reliable spas.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  60. Reply
    admin October 29, 2018 at 11:06 am

    Hi Sheila

    I have had a swim spa for almost a decade and love them, I love it for pain relief stretching and being able to work out with bad knees and ankle, and they are also a lot of fun!

    But be careful like the hot tub world there are some really good ones, lots of cheap junk and lots of expensive well-branded well-marketed junk πŸ™‚

    You are right near one of my top guys. He is the biggest seller of hot tubs in Canada and carries good solid lines.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  61. Reply
    admin October 29, 2018 at 9:48 am

    Hi Katherine

    mass merchants are never good value on hot tubs.

    They simply do not sell enough to have the buying power to get good prices, One good dealer will sell more hot tubs than all the Costco’s Costco right across the country put together!

    And they are not even a good price… shop around for cheap hot tubs and you can get way better pricing direct from the net or from a local warehouse direct seller… so the quality is low, the price is high for what you are getting.

    If you a good inexpensive hot tub that will last get a Nordic or getaway hot tub, these rotomolded spas are durable efficient and will last.

    trying to buy a fancy spa with all the bells and whistles at that price means they have to cut corners on the really important stuff. trust me a hot tub is awesome you don’t need the dumb things just get a good solid well built hot tub.

  62. Reply
    admin October 28, 2018 at 11:57 am

    Hi Bob

    SF has like 20+ independant service guys and the boys in Sac have guys there that do their service.

    go see these guys:

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  63. Reply
    admin October 27, 2018 at 3:49 pm

    Hi

    see the getaway hot tubs.

    they are strong good parts full foam glued and clamped plumbing you should be able to get them here, or at least the Nordic which is a close second, the Nordics insulation is not as good but otherwise a good spa.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
    Details from Google Maps
    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.7View in Google Maps

  64. Reply
    admin October 27, 2018 at 3:47 pm

    Hi Mari

    I would not worry the parts would be the same they are not doing proprietary parts. the downside to these guys is the support end, make sure you have a tight dealer because although I like artesians build and parts its very dealer-centric because they have little or no factory direct support… and things like the owner’s manuals lagging he production are the norm πŸ™‚

  65. Reply
    admin October 27, 2018 at 3:43 pm

    Man of that group for sure the Marquis.

    The others are Corporate equity investment group owned and they are more about spending money on the BS like branding, advertising, and the stuff that fools people more than spending the cash on the Build… these really are not good spas just well-branded spas. The proprietary parts alone would send me screaming for the hills…

  66. Reply
    admin October 27, 2018 at 2:44 pm

    Hi Kent

    That’s an ok price for that spa from a retailer but man there is so much bump from cost to end user when you go through retail and in areas like San Diego where there are 8 independant hot tub service companies you can save a bundle buying from out of market, the problem is the California property costs just murder the pricing for retailers, its why there are so few left they are getting replaced with the big event sales and local service guys. Now that there are so many service centers you can buy anything with a good standard parts list and get reliable service. You are also paying a lot for the insulation system which in your area is overkill.

    I would rethink the foot dome… first the jets are all the small low flow jets so it will not do good foot massage, second no one does these domes any more you are way better to get a foot system up on the side of the footwell then you don’t have all the heat loss from conduction where they have to plumb under the floor where there is very little insulation and those things are a bloody hazard, you trip over them all the time…

  67. Reply
    admin October 27, 2018 at 2:36 pm

    Hi Kevin

    Both tubs have good parts but the Artesian beats the Nordic for insulation by a long shot.

    you could try these guys as well similar quality to the Artesian

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  68. Reply
    admin October 27, 2018 at 2:34 pm

    HI Cliff

    Yeah, that insulation system would never meet code in Canada for a house. whenever we take about insulation systems just go to the regulated industries where they have done the science and put in codes of acceptability. These reflective insulation systems were all the rage in the 80’s until they basically got banned in northern US and Canada because the science showed that they really were not effective at containing heat ion a system R3 is about the max they can achieve in an ideal vertical application.

    I get a lot of customers from the Barrie and surrounding areas and the truth is there are just not a lot of good brands up there.

    try this guy he is a ways away but has service guys up there.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  69. Reply
    admin October 26, 2018 at 4:29 pm

    Hi Katherine

    Portland is a goofy spot, not much out there I think there is a regular expo or spa sale out there because there are very few good brands and loads of independant service guys, usually means that the area is supplied by evenbts, state fairs and out fo state sales more than by local retailers.

    The truth is in some areas you can get great after purchase care these independant guys usually make good money and take good care of customers.

    The only guys there that I would even look at would be Marquis and I just bought one and it was a mess, shoddy workmanship, especially on the insulation, it leaked and had 2 faults right out of the box… I used to endorse these guys but they would never let me come to see their factory and were crap at returning calls so I got a brand new Vector 21 and just did a review video (out soon) and it was just not a great build…

  70. Reply
    admin October 21, 2018 at 6:51 am

    Hey Jesse

    Artesian is a good spa but the factory has zero customers direct support, literally call them right now they will simply tell you to go to the dealer they do not deal with the end user… this makes that brand very dealer-centric if you have a dodgy dealer you are screwed.

    Master has a robust customer direct support, call them and they can help you with loads of stuff they have a whole department that just deals with end users so you get a little more back up if the dealer screws up and they will also hammer the dealer for you πŸ™‚

    I do not know Backyard masters, we have on the other hand talked with Sun tec and sent them dozens of customers and have not had any issues.

  71. Reply
    admin October 21, 2018 at 6:02 am

    Hi Guys

    It’s hard to find a swim spa that has a good hand rolled shell, good OEM parts, good r-20+ insulation, and glued and clamped plumbing but add onto it a spa that has really good massage seats and has a really good swim stream and you are really making it a challenge especially where you are!!! I have zero resources on the ground there and that rare as hell!!!

    So the first challenge is no matter what you are going to have to buy from away and that means we need to find you someone on the ground that can do basic parts replacement and it really makes it critical that we stay with a good standard OEM parts list, and a reliable build! The last thing you need is a goofy brand with goofy parts and goofy build. You absolutely need reliable well built and easy to fix You also need a guy like me that knows enough so we can get a local electrician or handyman on site on the phone to diagnose and replace parts, it is after all an appliance and even the best ones will need some service!

    The next big challenge is getting good therapy seats because for some crazy reason most swim spas have the seats from cheap entry-level hot tubs!!! lots of little crapy cheap jets and very few of the high flow therapy massage jets. The next challenge is the swimming/exercise how serious are you??? like triathlon serious? Ironman serious? or midlife crisis gonna get in shape serious?

    This one is a bit of a challenge, I’m gonna make some inquiries and get back to you πŸ™‚

    Have a great Sunday!

  72. Reply
    admin October 20, 2018 at 6:55 am

    Hi Sue

    a standard 7-foot tub will fit you but sit in it to make sure there is enough room and get a big footwell, its the real deciding factor on capacity, loads of hot tubs have 6 seats but unless you have friends with no legs you can’t get that many people in them πŸ™‚

    Yeah I am really rethinking the marquis spa, i got a brand new one and was not impressed with the build quality at all

    try the Artesian here:

    Black Pine Hot Tubs, Swim Spas, Saunas, Billiards
    Status : Unverified

    We stand behind Artesian, island spa, South Spa, Garden Spa and Platinum Elite.
    Remove
    Details from Google Maps
    7711 Lake Ballinger Way, Edmonds, WA 98026
    blackpinespas.com
    +1 425-771-5774
    4.1View in Google Maps

  73. Reply
    admin October 19, 2018 at 5:11 pm

    Sundance is now owned by the equity investment group that owns jacuzzi, Hydropool, D1 and a few others. the shells are not hand rolled glass they are basically supported by high-density foam which makes it near impossible to access the plumbing, and they are full of proprietary parts these kinds of spas are what started this whole site… Loads spent on brand awareness, marketing advertising and not much spent on building a great hot tub and priced way-way too high for what they really are. I just cant get behind this way of doing things its smoke and mirrors and very little real substance.

    performance wise it is a basic 2 pump spa with mostly inexpensive low flow jetting and if it was built right should still come in the entry-level pricing. The other thing I really dislike is the foot dome. you almost never see these except on old outdated molds because they arere just useless and are a big tripping hazard. Those little low flow jets don’t move enough water for a tough old nit like your foot and they make the tub a nightmare to move around in I guarantee you will trip on that damn thing all the time. The other reason everyone went away from them is it requires you to run hot water plumbing under the footwell and that seriously kills efficiency because there is hardly any insulation so that water is bleeding heat like crazy into the ground through conduction.

    check out these guys

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  74. Reply
    admin October 19, 2018 at 4:59 pm

    Yep they work but I have never found a good brand…

    we buy in rolls of 1/4″ thick poly and heat weld them together… works great πŸ™‚

    forget the bubble ones and the look for a high-density foam one

  75. Reply
    admin October 19, 2018 at 4:57 pm

    The pricing is decent for the package.

    first time buyers buy loungers most second time buyers do not. The reason is simple… We are dry land creatures and we evaluate the purchase using dryland criteria and in dry land the lounger is awesome πŸ™‚ it supports your weight and makes you feel kind of like you are floating… in a water environment you are already floating and you wasted a pile of space both in terms of seating and in terms of foot space for something that ends up not having much benefit…

  76. Reply
    admin October 19, 2018 at 4:52 pm

    Hi Patrick.

    I have to take this as the reality of what is coming out of the factory, the Vector 21 is not cheap or their entry-level line so i assume it is indicative of the overall quality

  77. Reply
    admin October 17, 2018 at 8:43 am

    D1 was bought by a big corporate equity investment group they are now part of the same group that builds jacuzzi, Hydropool, Sundance, and Endless Pools.

    Typically these groups build mid-grade products with loads of proprietary parts, and spectacular branding, marketing, and advertising that drive the cost way above what the actual quality and performance should dictate… I am not a fan…

    Go see these guys:

    Aqua Spas
    Remove
    Details from Google Maps
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    4.1View in Google Maps

  78. Reply
    admin October 17, 2018 at 8:36 am

    Hi Patrick

    I am no longer a big fan of marquis I bought one new and tore it apart and was not thrilled. I will send you a sneak peak of the unedited review but suffice to say the build quality was far below what I expected and overall I was disappointed.

    They are busy because 100,000 buyers a year come to this site and up until now they have been a recommended brand, all the brands I endorse are busy πŸ™‚ but I dare say they will slow down after this video hits the net…

  79. Reply
    admin October 17, 2018 at 8:32 am

    Hi Larry

    the overheat could be down tot he filter cycle, you should have the tub set to filter around 4 hours out of every 12 more than this and it can overheat from the reclaimed heat from the motor. There is also very little insulation in these units and that makes it expensive to run.

    let me know if you need parts for this unit we can get them to you at a better price…

  80. Reply
    admin October 17, 2018 at 8:29 am

    Hi keith

    you could just pour some self leveling concrete under the spa, but putting sand down and using an abs pan would work, you could also put down a ez padto raise the spa.

    check out these guys

    Backyard Living
    Status: HTU All-Star

    I have personally met these guys and spent a few days with them, they come highly recommended.
    Phone: 309-433-9047
    backyardliving2011@hotmail.com
    Remove
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    902 IAA Dr, Bloomington, IL 61701
    backyardlivingil.com
    +1 309-433-9047
    View in Google Maps

  81. Reply
    admin October 16, 2018 at 2:45 pm

    Hi Mike

    Burlington, that’s old stomping grounds, grew up in Grimsby Beamsville and lived in Stoney Creek and Toronto for decades.

    you can get great tubs for $12k

    Beachcomber is well made but they do not perform that well and are overpriced… read this review… https://www.hottubuniversity.com/beachcomber/

    There are no good brands right around you but you have an artesian dealer in Guelph and two great dealers one in Kitchener and one in St Catherines hit them up they probably service in your area…

    Niagara Hot Tubs
    227 Bunting Road Unit F, St. Catharines, ONT, L2M 3Y2
    Phone: 905-684-0770
    info@niagarahottubs.com
    http://www.niagarahottubs.com

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

  82. Reply
    admin October 16, 2018 at 2:39 pm

    Hey for $400 if it works its a great price.

    I would hire a hot tub company to move it. they are heave and need to be handled gently. if you are doing it yourself goto youtube and search hot tub delivery, watch some videos… the guys below might move spas or have someone that will… so might any of the local retailers.

    nope they likely used trichlor and that bleaches them they can not be fixed that I know of…

    ABC Hot Tub Experts Repair Service
    Remove
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    7520 Coatney Rd, Knoxville, TN 37920
    http://www.seviervillehottubrepairs.com
    +1 865-216-6793
    5.0View in Google Maps

    A1 Spa & Hot Tub Services & Repair
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    Knoxville, TN 37918
    +1 423-887-4880
    3.6View in Google Maps

  83. Reply
    admin October 16, 2018 at 12:36 pm

    Hi Scott

    I would recommend the Artesian, I just got my hands on a brand new marquis and was not impressed, sloppy workmanship, and this new unit had 3 faults including a leak! they are not going to be staying on my good guy list.

  84. Reply
    admin October 16, 2018 at 12:35 pm

    Hi Sam

    Salt is old tech dude, I would not recommend it. read this…

    https://www.hottubuniversity.com/salt-systems-on-hot-tubs/

    I would stick with a simple enzyme system or a mineral salt system, both are lower chemical, easier to manage and the water is safer healthier and longer lasting… https://www.hottubuniversity.com/enzymes/

  85. Reply
    admin October 16, 2018 at 12:32 pm

    Hi Kerri

    these guys have helped out a pile of my customers and ive never had any issues. they carry good lines and take good care of customers.

    Concord Pools & Spas
    jeffk@concordpools.com
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    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  86. Reply
    admin October 16, 2018 at 12:24 pm

    Hi Ben

    The ABS floor is, either way, it won’t make a real difference unless you are installed in a low lying or damp area.

    I would not order the Quiet flo or the Master Pur.

    The UV systems are arguably the best of the hot tub add-ons but still nowhere near as low chem or easy as the enzyme systems…

    The new eco pure that comes standard works well with the spa marvel system, it gets you to drinking water levels of chemicals and is super reliable and easy and way cheaper… you can order the year packs of the enzyme with a100% money back guarantee right here and it helps support the site!https://www.hottubuniversity.com/enzymes/

  87. Reply
    admin October 16, 2018 at 11:53 am

    Hey Justin

    if its just a small hole get a can of widow foam and spray it in. easy and reliable. I wouldn’t foam a whole tub with it because it’s a closed cell and will harden but for a small area, it’s not a bad idea.

    we could also ship you out a refom kit using the same foam the tub is foamed with I think they are about $69.95 email me on chris@hottubuniversity.com if you need one.

  88. Reply
    admin October 16, 2018 at 11:25 am

    Hi Daniel

    That’s the second person for that remote area in a week πŸ™‚

    I dont have anything around that area, there are a few service guys up there let me have a look at what is around resource wise.

  89. Reply
    admin October 15, 2018 at 11:34 am

    Hi Scott

    Alpine pools caries Artesian which is a good brand. I don’t have any all-stars listed there but there are quite a few independant service guys listed in the area so as long as you stick with a good build and parts list you could buy from out of the market.

    I know the guys from the Ted and Dalla at best Buy in Cleveland sell a lot there and have a service depot in the area you could check them out and see if they can help.

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
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    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  90. Reply
    admin October 15, 2018 at 11:01 am

    The Old Gulf Coast spas were a decent build, I can’t remember the insulation package but they did use a Balboa system and, in general, the build standard was higher back then than now.

    I would get the local service guy to look it over for you might cost ya $100 or so but well worth it…

    Brian’s Spa Service
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    109 Somers Ave, Whitefish, MT 59937
    +1 406-253-3790

    Aaa Spa Repair
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    Columbia Falls, MT 59912
    aaapoolandsparepair.com
    +1 406-890-0795
    View in Google Maps

  91. Reply
    admin October 15, 2018 at 10:58 am

    Hi Ben

    I
    like the spa just like it comes. The ABS pad is not a bad option and its cheap but for most people, it would never make a difference, only if the spa is poorly installed on a wet surface of low lying area would there even be a little bit of difference… the Master pur I would say no, its a good system but IMHO if you want super easy reliable water use the standard Eco pure with the spa marvel system. I run my twilight on about .5ppm of chlorine or Brmone and my water stays reliably balanced with a tiny bit of adjustment and I get a year out fo a batch and I use my spa pretty much daily…

    you can buy the spa marvel here: https://www.hottubuniversity.com/enzymes/

  92. Reply
    admin October 15, 2018 at 10:53 am

    Hi Adam

    That would BHP for sure… a 6 hp electric motor on a 230v system would draw nearly 30 amps!!! the reality is not hot tub motors are running about 12 to 16 amps.

    any HP rating you see in the hot tub world above 2 or 2.5 hp is either the HP of the pumps head or the motor BHP rating.

    Now that being said there are a lot of factors that affect your flow rate pipe size, plumbing configuration and things like using sweep elbows instead of 90’s the twilight flows a shit ton of water, as much as any spa I have ever been in. and the performance with all those high flow therapy jets is mad. Its the tub i soak in every day and as the largest seller fo spas in eastern Canada I can have and sell any brand I want.

  93. Reply
    admin October 15, 2018 at 10:43 am

    Hi Rod.

    I am really not a fan of these brands, tons of marketing and branding and really just mid grade construction with a lot of issues.

    Spartan over in Saginaw sells Artesian that would be a much better spa then there is these guys in grand rapids, call and ask they might have a local service guy.

    Master Spas of West Michigan
    Master Spas Of West Michigan
    2055 28th St Se, Grand Central Plaza, Grand Rapids, MI, 49508
    Phone: 616-475-7770
    mrspas01@aol.com
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    2055 28th St SE, Grand Rapids, MI 49508
    http://www.masterspasgr.com
    +1 616-475-7770
    4.8View in Google Maps

  94. Reply
    admin October 15, 2018 at 10:35 am

    Sunbelt is like everything in the middle, they do 1 or 2 things the right way and cut corners on a few.

    They do a hand-rolled shell, and they clamp the plumbing lines so 2 good things there but the rest is a mess…

    The parts list is less than impressive, they use ACC heating and control systems this is a deal breaker for me, this is an expensive and critical system on a hot tub and for me, if it is no Balboa it’s not a good buy. Balboa holds some key patents that simply put this spa in a class of their own. The jets and Safety fittings are Rising Dragon which is the cheapest Chinese stuff on the market.

    Insulation wise it is a 3β€³ closed cell foam of the shell which is fine in warmer climates like yours but no good in a cold climate.

    This should be a fairly inexpensive spa.

    hit these guys up, they carry good lines and I have sent a p[ile of people to them over the years and had zero issues.

    Primo Hot Tubs and Swim Spas
    I had the pleasure of spending some time with Vince and his crew recently. These guys are doing a great job in the customer care end and they carry my go to brands.
    Vince.Primo@yahoo.com
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    22315 Gosling Rd, Spring, TX 77389
    primohottubsandswimspas.com
    +1 281-466-2618
    3.9View in Google Maps

  95. Reply
    admin October 15, 2018 at 10:29 am

    Hi Val

    Both are good prices and good spas, the 8 has a lot more room and with these spas, with the heavily molded seating, the footwell is pretty small especially on the 7.

    Do either of them have the circ pump option? If so try and stay away from that option.

  96. Reply
    admin October 12, 2018 at 1:02 pm

    Hi Barbara

    I don’t blame you for being leery of the big box stores. They do a terrible job at these complex products, and they don’t do near enough volume so they get crappy pricing and because they have to be the cheapest they just end up with junk. one good sized dealer will sell more spas than Home depot across the country combined!

    There is nothing around you that is good I would just buy a good brand with easy to source parts and either get a local handyman or an electrician to swap out parts for you.

    In that price range, I would look to get a Nordic or a getaway hot Tub… Good solid well built and easy to find parts, the insulation on the Getaway is a lot better so in your area I would try for that first.

    These guys should be able to help you they are a hundred miles away but you have no choice really there is nothing near you that I would even consider.

    Porter’s Pools
    Details from Google Maps
    2116 Ripley Rd, Ripley, WV 25271
    +1 304-372-4424
    1.0View in Google Maps
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    2116 Ripley Rd, Ripley, WV 25271
    +1 304-372-4424
    1.0View in Google Maps

  97. Reply
    admin October 11, 2018 at 2:26 pm

    Hi Chris

    Hl build wise is great, performance wise it’s like most top tubs a good mix of hi flow and regular flow therapy jets the main difference is performance, ts series has a lot more hi flow therapy jets the big monster jets. for a really broken person like me TS is worth it but for most people, the message on the HL will be more than enough.

  98. Reply
    admin October 11, 2018 at 1:55 pm

    One of my big battles is insulation but I am Canadian so its a bit more fo a concern up here πŸ™‚

    also, it uses a gecko control and heating system, man try and find a brand with Balboa…

  99. Reply
    admin October 9, 2018 at 10:59 am

    Hi Bryan (spelled just like my Dad)

    Made in Canada is tough because all the parts come from the US or China and some brands from the US use Canadian molds and insulation so can have as much or mare Canadian impact than brands made here. The best built Canadian Brand would be beachcomber but the performance will not satisfy you if massage is what yer after. then there are a bunch in my no-go list, brands like the Arctic, Hydropool, Sunrise, and then there is Coast, they make the cut from a build standpoint but are riddled with bad press over support. go to the search bar and search any of those brands to see a review.

    Low maintenance comes down to build quality mainly forget all the bullshit about automatic hot tubs and self-cleaning, all tubs need about the same amount of your time and the truth is the system you use has way more to do with this than the brand… https://www.hottubuniversity.com/salt-systems-on-hot-tubs/

    Neck and shoulder are a tough one… you need the big 3.5″ mid flow jets for good neck and shoulder and most tubs have the little low flow jets here. you also need to be able to flow a lot of water tot he neck seat which means you want a tub with big pumps and a diverter system so you can steal a whole big pump just for the main neck jet seat.

    Bang for the buck is just a culmination of the first 3 πŸ™‚

    Man, I get wanting to buy Canadian but in this product line if you want a really well built well-insulated spa with the high-end therapy massage neck seat yer going to go to a US brand or simply sacrifice so I guess it depends on how big of an issue this is. I have massing badness in my 50-year-old broken and busted body and I sit in a Twilight spa every day, they do use Canadian made molds, and the Canadian Icynene foam insulation system. https://www.hottubuniversity.com/hi-end-therapy-massage-spas/

  100. Reply
    admin October 9, 2018 at 10:37 am

    Hi Troy

    most pumps can be interchanged on most spas, 16 amp is a big motor! you usually see 12-14amp it could be any brand and then there is the brand of the motor πŸ™‚ you can buy waterways pumps with Emerson, magnetic, GE or US motors and that affect the longevity and performance just as much. I have not found massive differences motors are all designed to fail around 5 years…

  101. Reply
    admin October 9, 2018 at 10:33 am

    HI Candice!

    I like both brands. the BC is overpriced but built well, unfortunately, they do not do any really high-end performance models and stay away from the stupid Hybrid option πŸ™‚ https://www.hottubuniversity.com/beachcomber/

    Nordic is priced right durable and the only thing I don’t like is the insulation, it’s better than most but worse than a full foam.

    These two tubs are kind of opposites, one is expensive and the other more entry level…

    go see these guys, compare the HL line to the BC or you might even get into a Twilight for the kind of money and the Build is every bit as good and the performance will blow both of those lines away, try the Getaway to compare with the Nordics, again similar build but much better insulation. https://www.hottubuniversity.com/hot-tub-insulation-systems-numbers/

    Atlas Spas & Swim Spas
    tim@atlasspas.com
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    4801 W Park Blvd Unit 448, Plano, TX 75093
    http://www.atlasspas.com
    +1 469-707-9004
    4.8View in Google Maps

  102. Reply
    admin October 9, 2018 at 10:29 am

    depends on what you want from a hot tub…

    if it’s about space and entertaining then the clarity line, performance is mid build is good and it has massive space. if you want more of a cozy spa that competes with most higher end models the HL line and if you want really high-end therapy massage the Twilight or LSX lines.

  103. Reply
    admin October 9, 2018 at 10:27 am

    Hi Kelly

    Teddy is a good guy, I have met him a few times at industry events seemed like a straight shooter.

    In some area these events can be a big risk in others they can be fine, I am going to assume that they have been doing a regular show there because there are literally 8 registered hot tub service companies in the area so I would say from a service standpoint you are solid. The Price of $6800 is legit a super deal, normally these events are priced the same as the retail but there are always a few gems come out of them and that is a very good price, I routinely see these around the 9-11k mark.

    The bullfrog is ok but there is a lot fo goofy things, some minor issues and I am really not a fan of the shell. read this review: https://www.hottubuniversity.com/bullfrog/ I would not seriously consider the Hot Springs or the Viking one is over marketed overpriced mid grade the other is just run of the mill.

  104. Reply
    admin October 9, 2018 at 10:20 am

    Hi Roy

    First off the first myth is the 50% off BS I looked at their site and they have spas listed for $22k that is really worth around $10k πŸ™‚

    These expos are never the crazy pricing they pretend… the cost of doing this big expos is insane… $30-$50k in advertising, all the “guys from the factory there to help” are straight commissioned salespeople making up to 10% commission if they sell at high enough of a price and they are not factory direct… Trust me, ask to see the invoice it will not have the factory on it it will have a dealer πŸ™‚

    The reality is the pricing is about the same as what you can buy retail for and likely a bit higher than if you find a good high volume low overhead warehouse direct seller.

    The other Myth is that these events will leave you high and dry with no support. in some areas where these events have been going on for a while, you will find a lot fo independant service companies have grown to service that market in the Charlotte area I have 4 registered with the site.

    So long and short… price is nothing special, service in that area should ok.

    The brand…

    Its all pretty run of the mill. the insulation system would never meet code in a cold climate for a house so it’s certainly not good enough for your hot tub in that climate watch this video: https://www.hottubuniversity.com/reflective-mylar-insualtion-systems/

    The prices on the site are just stupid they are more than double what the tub is really worth in my opinion.

    The shell is a two-layer so reasonable and the parts are good.

    Performance wise even the top end is pretty middle ground, lots of cheap low flow jets and a few good hi flow therapy jets abut no flow control that I can see.

    This would fall right in the middle of the pile of fescue…

    go see these guys:

    Dixon Pool & Spa, Inc.
    The folks at Dixon carry my top brand and they hung out with us at the show this year, we spend a few days together and they have taken great care of a number of my customers.
    poolnspa@hotmail.com
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    122 Alamance Rd, Burlington, NC 27215
    http://www.dixonpool-spa.com
    +1 336-221-0808
    3.1View in Google Maps

  105. Reply
    admin October 7, 2018 at 3:26 pm

    get some batton type insulation about 4″ thick and some industrial garbage bags and some tuck tape (used for vapor barriers on houses)

    put a batton in the bag, do not compress it and wrap it like a present and seal the bag.

    fit the bagged battons around the tub making sure you leave the area around the motors free.

  106. Reply
    admin October 7, 2018 at 3:24 pm

    its cheap and no way at that price can it possibly be a top spa, you just can’t build a great hot tub for that price. when it sounds too good to be true it is:-)

    First-time buyers always want a lounger second-time buyers almost never do… why? because 1st timers are using dryland experience to make their decision… in dry land a lounger is awesome, it supports your weight and is comfy, in a water environment you float and do not notice the lounger… water environments are about space and open free floating areas, You don’t notice if you are in a lounger or a seat or floating around… and you waste a ton of space and usually have to hold on to stay from floating away… rethink the dual lounger…

    go see these girls!

    Spa Shop
    Kelly and Michelle thespashopil@gmail.com
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    9013, 6276 Logan Ave, Belvidere, IL 61008
    http://www.thespashop1.com
    +1 815-547-1004
    5.0View in Google Maps

  107. Reply
    admin October 7, 2018 at 3:18 pm

    Hey Troy

    filtration is a bit gimmicky, we need to understand that filtration is not sanitation… in other words, it does not really have anything to do with the water quality we care about ie how much bacteria or virus load, or other contaminants it only filters debris out of the water and every tub filters all the debris out… you never see a tub with bits floating around in it all filter systems work well in that regard. But… for the tubs longevity, these pressure filter systems are actually worse, the newer tech is the suction side which simply means the water if filtered ion the suction side of the pump, whereas on pressure filtration the water is filtered on the pressure side of the pump after it has gone through all the equipment… Makes way more sense to filter before the equipment to keep that crap out fo the heater and pump head… and commercial systems can use both suction side and pressure side in fact on the pressure filtration systems they use a pre-filter on the suction side something they do not do on hot tubs πŸ™‚

    Forget the pump HJP ratings, look at the motor amperage plate or forget it all together. way too confusing.. some guys quote the break HP some the rms some the HP of the motor some the pump head you will never get to the bottom of it.

    Touch screen or buttons do not matter as long as its Balboa either is fine, if it’s not Balboa then none of it is fine πŸ™‚

    Ozone is standard on every tub and basically useless. a real effective ozone system would have pre-treated air supply, primary secondary and tertiary reaction chambers, and ozone off gas destruct and would cost thousands… All hot tub systems are $200 cheapos with little real effect…

    It’s pretty damn dry under the skirt of a hot tub, rust and rot are not really issues unless the tubs leaking in which case the vent matter not at all anyway… I don’t think there is any real advantage.

  108. Reply
    admin October 6, 2018 at 2:41 pm

    it could shift but should be ok make sure you tamp the sand down so its compacted.i would put the board just in front of the tub and screw it to the tub frame instead of sitting the tub on it.

  109. Reply
    admin October 6, 2018 at 2:40 pm

    Nordic out fo that group for sure, tough, reliable and although the insulation is not my top its better than most πŸ™‚

    Alpine pools also sells artesian….

  110. Reply
    admin October 6, 2018 at 2:33 pm

    hey Troy

    I can’t figure out why that brand is not cheap as chips… no money spent on insulation, none spent on clamping the plumbing and cheap proprietary parts… https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/ it should be entry level the Home depot tubs are built better…

    That tub is about R8… minimum in your area for a house is R25! watch this video about insulation… https://www.hottubuniversity.com/hot-tub-insulation-systems-numbers/

    here is a review I did on one and I looked at a new one recently and its the same… https://www.hottubuniversity.com/arctic-spa/

    go see these guys

    Krevco Swimming Pools & Hot Tubs
    Approved: Master, Twilight, Clarity, MP Legend, Healthy Living, Plug and Play
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    700 Berry St, Winnipeg, MB R3H 0S6
    http://www.krevco.com
    +1 204-786-6957
    3.5View in Google Maps

  111. Reply
    admin October 6, 2018 at 2:24 pm

    Yeah, I don’t like that brand or the circ pumps, bad tech. the American whirlpool uses a good parts list but the shell is cradle supported and the plumbing not clamped and the insulation is pants πŸ™

    man for an air bnb I would go for simple and reliable because as long as it works and is warm and clean its perfect!

    The Portland area is a weird one, all the retailers have been run out because there must be a bunch of big sales type things there, I have like 8 independant service guys around there πŸ™‚

    these guys do used and refurbs, see if they have a master, artesian, marquis somthing like that

    Pacific Hot Tub Solutions- Portland Location
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    13851 Beavercreek Rd, Oregon City, OR 97045
    pacifichottubsolutions.com
    +1 503-913-2189
    4.0View in Google Maps

  112. Reply
    admin October 6, 2018 at 2:18 pm

    Hi Matt

    Hot springs are not on my recommended list. That moto massager is clunky and prone to failure I’ve not heard good things about them. in general, on the discussion forums, almost 27% of all request for service on a sample we did were for this company because they use a proprietary parts list instead of a good OEM part… I’m dead against these guys that make goofy parts to just fit their spas they are nowhere near as reliable as the really good OEM stuff. here is why I would never buy, sell, or recommend a spa with Proprietary parts. https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    Also, the price on that HS is batshit crazy… look at the jetting of the 43 jets over 30 of them are the cheap $10 low flow jest and there are only a few of the good ones, also the neck jets are the low flow cheap jets as well… the LSX has that main seat with all the high flow therapy jets and the big 3.5″ neck jets which woill flow about 5x more water. also almost no foot lets at all whereas the LSX has the monster jets… these two tubs are going to be miles apart in performance the LSX will kick its ass.

    the biggest problem is one is a great marketing company and that drives the price to the stupid end to cover all that branding, advertising and spin the other one is a great hot tub manufacturer… its funny its the hot springs of the world I started this site about I am really not a fan of the brand at all. You can group Sundance, and jacuzzi in there too for the same reason. the Maxx, on the other hand, has good parts but the shell is a cradle supported shell and the plumbing is not clamped and the insulation is nowhere near good enough…

    The Bullfrog would be better than the others but again not in the class of the LSX.

  113. Reply
    admin October 6, 2018 at 10:23 am

    Hi Nikki

    I just pulled apart a vector and was not impressed, the insulation was crap, the performance was ok but all the goofy parts really put me off, I would only by a line with a full foam system in your area TOO DAMN COLD!

    The dealer is critical on this brand in particular because there is no factory support at all for end users, we called pretending to be customers and were shuffled off.

    Some brands have robust customer care from the factory end so this is not so serious but Marquis does not… also some dealers are really good at remote customer care and some are not.

    The beachcomber would be the only other one I would even consider out of that lot the rest all use proprietary parts and have other various problems like no clamps on the plumbing lines, crappy insulation etc.

    there is a Guy in Kitchener that does a lot fo remote sales, he kind of specializes in it, he has 2 local guys in Barrie fix my tub barrier and deck and tub tech that do local service there as well. he is also the largest dealer in Canada so his pricing is pretty good and he carries master which has a really robust factory direct care system and they arguably build one of the top tubs out there, have a look at clarity line or the Getaway Hot Tub line.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
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    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  114. Reply
    admin October 6, 2018 at 10:09 am

    hey James

    I had to look into this one πŸ™‚

    I can’t find any info about the shell and no pictures of the tub opened up so its hard to say.

    Right off the bat, I am not a big fan of Gecko heating and control systems, I’m pretty fanatical about Balboa, they hold some key patents and it makes a big difference.

    The insulation might be ok, they say they fill the whole cavity with Roxull which while being not as good as a full foam system it would be a lot better than the crappy partial foam and heat lock gimmicky cheap systems.

    Very small pumps, and very few of the high flow therapy massage jets so I would expect lackluster performance and I can’t see anywhere that they clamp the plumbing lines.

  115. Reply
    admin October 4, 2018 at 6:46 pm

    Yeah moving a tub should be ok but try and have lots of people to avoid beating it up too much.

  116. Reply
    admin October 4, 2018 at 11:14 am

    Hi Skye

    They use the right stuff and build decent tubs but yer right there are just so many bad reviews it seems like there might be a big issue with the back end support structure for the business. but again a lot fo that might just be down to shitty dealers… hard to say, I’m supposed to go see their factory this month.

    Black Pine Hot Tubs, Swim Spas, Saunas, Billiards in Edmonds does Artesian… good spas.

  117. Reply
    admin October 3, 2018 at 3:54 pm

    Hi Clare

    Wow, nice area to live πŸ™‚

    I dug around the area to see what I could find. and no luck really, there is a Marquis dealer across the lake in Dollar Point but one of the great things about these resort areas is there is a ton of independent service companies fixing spas out there so you can get good service no matter where you buy from.

    I would hit up Todd in Sacramento, Its a bit of a trip but if you want a great performance spa go see the twilights…

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
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    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.6View in Google Maps

  118. Reply
    admin October 3, 2018 at 1:10 pm

    Tips for optimum Aquafinesse use

    Fill tub and heat it to desired temp
    Test the water.
    Balance the hardness to 150 (about Β½ bottle Cal Boost)
    Balance the water alkalinity level to 150.
    When alkalinity is adjusted, test and adjust the ph. to 7.
    Add Aquafinesse at recommended dosage (see bottle side).
    Fill dispenser with chlorine pucks and put in spa.
    Weekly:
    Balance Alkalinity and PH as above
    Add Aquafinesse
    Rinse filters – order this Handy cleaning wand for $32.95
    Shock spa one cap after every 4-5 bodies. Also shock with 6 caps if heavy bather load or if water is cloudy.
    Be sure to replace the chlorine puck when it dissolves. You should be burning 3 tablets a week.
    Periodic:
    Deep clean filters every 2-3 months with Aquafinesse filter cleaner tablets.

    Things to remember:
    The spas pumps should be running when balancing the water.
    Leave at least 5 minutes between all water tests to ensure the added elements have been fully mixed into the spa.

  119. Reply
    admin October 2, 2018 at 10:20 am

    no i just get 10-20 a day and it takes time for me to get to them all πŸ™‚

  120. Reply
    admin October 2, 2018 at 10:18 am

    Hi ben

    you can have a slope as long as the area is flat and contacts the whole base of the hot tub and you have the filter at the lower point 1/4″ per foot means just under 2″ over the tub which is about max, you might find some jets if they are near the surface will spray and it will be really evident because the water is a natural level indicator..

  121. Reply
    admin October 2, 2018 at 10:16 am

    Hi Louis

    Crusher dust can be gotten from any aggregate supplier or landscaping supply place, it is sometimes called quarter minus it is basically little pieces of stone under a 1/4″ with lots of dust in it. you can also use builders sand, the idea is to get it level and tamped (compressed) and make sure once the tub is in place to create an edge from the tub down to the ground to make sure it stays under the tub. I have seen people use a bit of cement, wood trim, even silicone.

    any landscaper should be able to fix this for you

  122. Reply
    admin October 2, 2018 at 10:04 am

    There is almost no real information on them, I can’t find anything on the construction, and frankly, the prices scare me because you can’t really build a great spa at that price.

    I would look at going to a good roto mold spa to save money on the shell, the truth is good roto molds are better than mid-grade acrylic spas and in some ways better than even high end acrylics.

    Call these guys and see if they carry the Getaway hot tubs, they are great.

    Above & Beyond
    Remove
    Details from Google Maps
    203 Armour Rd, North Kansas City, MO 64116
    http://www.aboveandbeyondkc.com
    +1 816-421-4011
    4.0View in Google Maps

  123. Reply
    admin October 2, 2018 at 9:52 am

    Hi Michelle

    I was not too up on the Viking so I had to do a bit of digging. right off the cheap insulation system would put me off, and I know the Artesian really well, I toured the factory in January in Vegas. its built better than 90% of the stuff out there and def in a higher class than the Viking IMHO.

    performance wise they are both middle, loads of small inexpensive jets and just a few of the hi flow therapy massage jets, the actual performance will be a bit better on the South seas because it has a diverter which gives you flow control to concentrate the water likely into the foot dome. That brings me to the only thing I don’t like about the South Seas and that is the floor dome… Bloody tripping hazard!

    check these guys out they are near and Carry master, that brand and Artesian are my top two. the advantage of Master is they have factory support and dealer support, Artesian only has dealer support.

    Leisure Works LLC
    Remove
    Details from Google Maps
    41430 Grand River Avenue a, Novi, MI 48375
    http://www.poolandspasale.com
    +1 248-348-7727
    4.8View in Google Maps

    or

    Hot Tub Store
    They were super rude and was not willing to let me chat to a sales rep.
    Remove
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    8787 Hall Rd, Utica, MI 48317
    thehottubstoremi.com
    +1 586-739-9111
    4.2View in Google Maps

  124. Reply
    admin October 2, 2018 at 9:35 am

    Hey Ben

    Sorry I should be clearer 11k is a good price, I don’t think they would go to 10k on that tub… maybe try and saw off in the middle but if you end up at 11k that’s a good number.

    pretty crazy = loads of goodness, most full size spas do not have the power and jetting of that little monster

  125. Reply
    admin October 1, 2018 at 5:54 pm

    No don’t shim… you need to level the area.

    Easiest is to put crusher down level it then carefully set the tub in place (use 2×4 and slid the tub into place then lift and remove the timber)
    then clean around the edge of the tub and trim around the tubs base down tot he ground to keep the crusher from running out over time.

  126. Reply
    admin October 1, 2018 at 5:49 pm

    That’s not a bad price on that tub, btw it’s almost the same price to go to the 7.25.

    Its a pretty crazy system for a small spa.

  127. Reply
    admin October 1, 2018 at 5:27 pm

    Hey Edward.

    Toronto is my old stomping grounds πŸ™‚

    I got a good buddy there Griffin Ryan he can help you for sure.

    griffryan@hotmail.com

  128. Reply
    admin October 1, 2018 at 5:23 pm

    Hey Dory

    Yeah, you could get one from the guy in Rocklin, I have a couple service guys registered with the site there, I just called to see if they can do deliveries.

    Ill email you direct

  129. Reply
    admin October 1, 2018 at 5:16 pm

    Hi Jamie

    yeah, the South Seas by artesian are decent spas for sure, but you got a great guy there Todd Hot Tub & Spa Emporium – Rocklin Store

    This guy is super good, takes great care of his customers and carries master.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
    Details from Google Maps
    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.6View in Google Maps

  130. Reply
    admin October 1, 2018 at 5:11 pm

    Hi Cindy

    So cal is goofy hardly any retailers left mostly the spas sold there are from the big event sales that come to the city every month.

    Coastal Spa and Patio Store
    Status: Unverified

    We don’t know anything about the dealer and they carry a confusing group of brands… Look at the Artesian, they might try and bait and switch it by “upselling you to a Hot Springs or Caldera but I would only consider the Artesian.
    Remove
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    735 W Orangethorpe Ave, Placentia, CA 92870
    http://www.coastal-spas.com
    +1 714-693-3404
    4.5View in Google Maps

  131. Reply
    admin October 1, 2018 at 10:56 am

    Hi Robert

    Yeah, the boys at East coast are great, Dan Henry is the owner and I know him personally, good guy.

  132. Reply
    admin September 28, 2018 at 10:01 am

    Jacuzzi is a funny one, they were bought out by a big equity investment group and typically these types of brands spend a lot of money of branding, marketing etc and in the end build overpriced mid grade parts. This brand, in particular, uses a lot of proprietary parts and I am not a big fan of that at all. here is why: https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    Bullfrog has some good and some bad, again not on my top list but in my opinion better than the jacuzzi. here is a review of them: https://www.hottubuniversity.com/bullfrog/

    These guys carry a couple brands I do not like but they also carry Artesian which is a great well-built spa.

    Santa Cruz Fireplace and Hot Tub
    Approved: Artesian
    Not Approved: Caldera
    Remove
    Details from Google Maps
    920 Ocean St, Santa Cruz, CA 95060
    scfireplaceandhottub.com
    +1 831-479-9800
    3.9View in Google Maps

  133. Reply
    admin September 27, 2018 at 4:00 pm

    Hi Mike

    I called them today and had a great conversation with one of the owners, I am going to pop down and see the factory when I go to Vegas in November.

    Man, everything they say is the things I like, The insulation is not my number one but for anything south of the 40th parallel its almost meaningless…

    These guys really struck a chord with me, they care, they are small enough to take great care in what they are doing and have enough experience to do it right.

    I would say in Fla this will be a good buy.

  134. Reply
    admin September 27, 2018 at 12:57 pm

    Sweet let me know how it goes…

  135. Reply
    admin September 27, 2018 at 12:56 pm

    Meh! middle fo the road.

  136. Reply
    admin September 27, 2018 at 12:56 pm

    sounds like a good deal check the cover make sure it is lightweight,

    look between the pump and the motor for white build up indicating a future problem with the pump

    make sure it runs!!!

    don’t worry about dealer support, I can take great care of you there I have 2 service guys registered in the area and we can set up drop shipping from the factory on parts and chemicals if you need it.

    hit me up on chris@hottubuniversity.com if you need anything

  137. Reply
    admin September 27, 2018 at 11:43 am

    Hi Tina

    Hit these guys up they sell master and are good reliable dealers.

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    http://www.innovativespas.com
    whitney@innovativespas.com
    Remove
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    155 S Rosemont Rd, Virginia Beach, VA 23452
    http://www.innovativespas.com
    +1 888-313-7727
    4.4View in Google Maps

  138. Reply
    admin September 26, 2018 at 10:14 am

    Yeah I really like the Twilight series but the nearest dealer to you is a ways away, there is, however, a lot of independant service guys in your area, both jeffs pools, and spa and Ken’s spa service are good. there is also an Artesian dealer not far called Tims they make a good therapy tub.

    try these guys they likely can help you as well…

    Tim’s Pools & Spas
    Status: Unverified

    We do not know the dealer but they carry Artesian which is a good reliable spa.
    Remove
    Details from Google Maps
    1065 Reading Rd, Mason, OH 45040
    http://www.timshottubstoremasonoh.com
    +1 513-777-3833
    4.8View in Google Maps

  139. Reply
    admin September 25, 2018 at 4:32 pm

    Yeah if you are handy its fixable for sure at 2k you cant go too far wrong

  140. Reply
    admin September 25, 2018 at 3:57 pm

    Hi Sara

    You can’t just dig a hole and pop it in πŸ™‚ you need to make a hole at least 3-4 feet bigger than the swim spa and it should be a concreted crypt with drainage in the bottom. It’s a big expensive job and you would want someone with experience in building foundations for houses or similar.

    the easier way to do this is is to pour a concrete pad on ground level, sit the swim spa on it and then deck up around the swimmer to make it look like its sunk.

    there is no limit to the size of a swim spa or hot tub that can be sunk its just critical that you leave access and have drainage either a floor drain or sump hole and pump to take care of any groundwater and over splash.

  141. Reply
    admin September 25, 2018 at 11:34 am

    Hi Tyler

    Both tubs are very similar in build quality but with the Beachcomber, first off stay away from the Hybrid option, Its old tech, and bad science you lose the waste heat from the motors and in a power outage you run a high risk of the equipment freezing up, also while both spas are very very similar in manufacturing quality and techniques beachcomber does not do anything above the mid-grade performance, the Marquis does to the mid-upper.

    Right down the road, you have Canadas largest seller of hot tubs… go see them, they do a great job!!!

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
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    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  142. Reply
    admin September 25, 2018 at 11:04 am

    Hi Narva

    For the lower back, I look for the big 10″ monster jets in the footwell with a diverter and a big open footwell I sit in the floor of mine and divert a whole 6 hp pump onto the two monster jets and let them pound my lower back. I also look for a good neck jet system preferably the 3″ mid-low jets and again a system with 2 big pumps and a diverter system so you can steal the whole pump for the main seat and monster jets.

    Champagne Spas
    Status: Unverified

    We can not vouch for the dealer but the Artesian brand is a good pick, I would not recommend the Sundance
    Remove
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    5710 Kearny Villa Rd c, San Diego, CA 92123
    http://www.champagnespas.com
    +1 858-571-9020
    4.6View in Google Maps

  143. Reply
    admin September 25, 2018 at 8:37 am

    Hi

    If we were talking hot tubs I would say sure, Artesian makes great hot tubs and they build good quality swim spas, but where performance and especially depth really make a massive difference in a swim spa there is simply no one in the residential market that can tough the H2X right now.

    The build is top of the line and the flow rates are easily 40% higher and the depth is a massive difference, the Tidal fit you are up to your stomach in water you are up to your chest in the H2x… go see these guys, its worth the trip.

    Phoenix Hot Tubs & Swim Spas
    John Flanigan
    CEO Swim Spa International
    (423)-506-2913
    http://WWW.InternationalSwimSpa.Com
    Phoenix Hot Tubs & Swim Spas
    1746 West Ruby Dr Suite 104
    Tempe, AZ 85284.
    Remove
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    Tempe, AZ 85284
    View in Google Maps

  144. Reply
    admin September 24, 2018 at 12:36 pm

    Hey Chad, good brand much better than anything else around you.

  145. Reply
    admin September 24, 2018 at 12:35 pm

    Hi Bonnie.

    warranty is rarely a reliable indication of quality, I know that sound wrong but consider…

    There is a cost to a year of warranty, some companies offer basic warranty and then you can buy extended years for usually around $200/year…

    Some companies just build it into the price! so what does it really tell you about the quality? nothing… it just means they built the extra 2 or 3 years into the price πŸ™‚

    a perfect example is brands like Master and Arytesian.. they offer 5 years on their top tubs and 1 or 2 on their entry level even though they are built the same with the same parts πŸ™‚

    I have not seen Bahama but I have seen enough Dynasty here from a dump and sale they did a few years back to say definitively that they were not well-built spas.

    On the other hand the South seas is built right.

  146. Reply
    admin September 24, 2018 at 12:30 pm

    Hi Bobby

    I opened one up in January and I was less than impressed… they should not be expensive they typicaLLY lower mid-price pint and in my opinion that is where they should be.

    The shell was a thin cradel supported shell with wood props under the seats to keep it together, there were no clamps on the plumbing and the insulation would never pass code for a house in any cold state. in short its middle of the road. https://www.hottubuniversity.com/reflective-mylar-insualtion-systems/

    The good news is you have two independent service guys there aaa and Brian’s so as long as you stick with a brand with good parts you can buy out of market because you dont have any great option locally πŸ™‚

  147. Reply
    admin September 24, 2018 at 12:23 pm

    Hi Nicole

    AF can be used with either but some spas can not use bromine esp if they use Ion filtration.

    Bromine was big when we were dealing with high chem levels in the 80’s at 3-5ppm the chlorine was so harsh and bromine smelled milder and felt gentler… it was still a halogen-based oxidizer and bad for you but it felt better… it also was not as effective of a sanitizer and a lot more money!

    No that we can run systems at such low chem levels there is zero advantage to bromine unless you are sensitive to the chlorine.

    Frankly the only time i ever hear of Bromine anymore is from pool companies selling hot tubs because they have no idea about hot water chemistry πŸ™‚

  148. Reply
    admin September 24, 2018 at 12:19 pm

    Hi Brian

    1. yes adjust hardness on any system.

    2. Absolutely on a swim spa goto the swim spa kit πŸ™‚

    3. Dichlor is milder but has to be in a granular form which makes it tiresome, trichlor is stronger and comes in a tablet so you can get a cheap dispenser load it up and not worry about it for weeks… easy and reliable… master does not recommend it because it breaches the black plastic and turns it grey.

    4. what explainer video πŸ™‚

  149. Reply
    admin September 24, 2018 at 12:13 pm

    Hi Colleen

    So there is a big equity investment group that has bought up a lot of these brands, the group that owns D1 also owns jacuzzi, Sundance, Hydropool, and a few more. the biggest issue I have is these guys specialty is making profit and marketing… these brands tend to come out expensive for all the wrong reasons. I also am adamant about staying away from proprietary parts, for me it is a deal breaker read this for more information… https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

  150. Reply
    admin September 24, 2018 at 11:51 am

    Coast is on my pending good guy list πŸ™‚ flying out to see the factory next month and anticipate it will be a good spa, I have seen them over the years and they are good tubs, they have been hounded by issues of support from the factory end but a good dealer should be able to mitigate that.

  151. Reply
    admin September 24, 2018 at 11:44 am

    Marquis is a solid brand and the price sounds good.

  152. Reply
    admin September 24, 2018 at 11:22 am

    I do not know what Bay tub is, i searched but found nothing.

  153. Reply
    admin September 21, 2018 at 8:52 am

    Hi Melinda

    I don’t but the guy down in west palm sells all over Fla, in Orlando you have loads of independant service guys so it should be easy to get service. There is not even a brand I recommend in the Orlando area πŸ™

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
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    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.5View in Google Maps

  154. Reply
    admin September 18, 2018 at 3:22 pm

    Hey Melinda

    You do not have to worry as much about the insulation as you would in a cold climate. its hard to find the small tubs on display because they are not a big seller πŸ™

  155. Reply
    admin September 20, 2018 at 2:46 pm

    Hi Nicole

    you can use any cleaner, I personally really like Ahhsome.

    here are some tips for Aquafinesse

    Tips for optimum Aquafinesse use
    Fill the tub and heat it to the desired temp
    Test the water.
    Balance the hardness to 150 (about Β½ bottle Cal Boost)
    Balance the water alkalinity level to 150.
    When alkalinity is adjusted, test and adjust the ph. to 7.
    Add Aquafinesse at recommended dosage (see bottle side).
    Fill dispenser with chlorine pucks and put in the spa.

    Weekly:
    Balance Alkalinity and PH as above
    Add Aquafinesse
    Rinse filters – order this Handy cleaning wand for $32.95
    Shock spa one cap after every 4-5 bodies. Also, shock with 6 caps if heavy bather load or if water is cloudy.
    Be sure to replace the chlorine puck when it dissolves. You should be burning 3 tablets a week.

    Periodic:
    Deep clean filters every 2-3 months with Aquafinesse filter cleaner tablets.

    Things to remember:
    The spas pumps should be running when balancing the water.
    Leave at least 5 minutes between all water tests to ensure the added elements have been fully mixed into the spa.

  156. Reply
    admin September 20, 2018 at 2:44 pm

    The H2X unless you are a really efficent swimmer is a great spa, try swimming in it to see if its enough for you. then the endless and the top would be the Phelps.

    Frankly, the H2X is likely the best built best performance pump driven swimmer out there, and for most people more than they would ever need, the Phelps is really for people doing triathlons, iron man, kind of stuff or competitive swimmers.

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    http://www.innovativespas.com
    whitney@innovativespas.com
    Remove
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    155 S Rosemont Rd, Virginia Beach, VA 23452
    http://www.innovativespas.com
    +1 888-313-7727
    4.4View in Google Maps

  157. Reply
    admin September 20, 2018 at 2:38 pm

    Hey Ernesto.

    I was at the cal spa factory this winter, good guys and they are building decent tubs but they didn’t make the cut for my tier one. the shells are not a self-supporting hull they are cradel supported, and on their good lines they have Balboa but their entry level stuff they have Waterways and that’s a newish system and until it has been out a while longer I’m not touching it. So on their high end if you order the full foam option then the Cal is better.

    Sundance was bought up by a big equity investment firm that owns jacuzzi, D1, Endless pool, Hydropool and what kills these brands for me is 2 things. First the proprietary parts. Read this https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/ The other thing is the price, these heavily branded and marketed tubs cost a lot more, not because of the quality of performance but because of the marketing budget…

    Hot Tubs Albuquerque sells Marquis. try them

  158. Reply
    admin September 20, 2018 at 2:27 pm

    Hi Dial

    I’m not going to get into models because there is so much variance and a lot of it is just personal taste, the more expensive lines typically are better massage.

    both Artesian and Marquis are good builds.

    check these guys out, they probably have a local service guy

    Davids Home Entertainment
    Call Monday for Chris Sutton.
    Remove
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    2566 Asheville Rd, Waynesville, NC 28785
    http://www.davidshomeentertainment.com
    +1 828-452-5534
    4.0View in Google Maps

  159. Reply
    admin September 20, 2018 at 2:23 pm

    Hi Laurie

    The seals can be replaced if the motor is still quiet and running well, if it’s getting noisy then you can rebuild it at any number of local electric motor rebuild shops… just google it… It’s so hard to say if it’s worth rebuilding, depends on your luck, your financial position and whether you want a new tub.

    Artesian is a good tub for sure, you also have a Coast dealer they are pretty good

  160. Reply
    admin September 20, 2018 at 2:19 pm

    Hi Brian

    We are in the middle of a development application that is going to make all this easy for you πŸ™‚ beta for the dealer end was a success and version 2.0 is coming soon, the customer end for water chemistry, and service help and tips will be out in about 2 months. πŸ™‚ here is the explainer video https://youtu.be/UcPJl33ULOI

    Brand of chems does not matter so much but make sure they are for hot tubs for the regular stuff I like the Spa Marvel brand Enzyme and the Aqua Finesse Mineral system

    Mid-Chem Level 3-4 month water changes

    Chlorine granules, (chem levels at around 2 ppm chlorine)

    3 x 1.5 kg Chlorine granules Dichlor (three tablespoons a week)
    1 x 3kg ph down
    3 x 2 kg Alka plus
    1 x 680g cal boost
    2 x 3kg Nonchlorine shock
    1 eco pure filter
    2 test kits

    Low chem 9-12 month between water changes Spa Marvel

    An enzyme system with near to drinking water levels of chlorine, (chem levels at around .5-1 ppm chlorine)

    2 x 2 kg Chlorine tabs TriChlor (three tabs a week)
    1 x 3kg ph down
    3 x 2 kg Alka plus
    1 x 680g cal boost
    2 x 3kg Non-chlorine shock
    1 eco pure filter
    2 test kits
    4 enzyme packs
    1 Floating dispenser

    Low chem 12-month between water changes – Aquafinesse European skin therapy system

    Mineral system with drinking water levels of chlorine, (chem levels at around .5-ppm chlorine)

    1 x 3kg ph down
    3 x 2 kg alka plus
    1 x 680g cal boost
    2 x 3kg Non chlorine shock
    1 eco pure filter
    2 test kits
    3 aqua finesse 3-4 month kits
    1 Floating dispenser

  161. Reply
    admin September 20, 2018 at 1:24 pm

    Hey Sky

    That’s tons of money! again built well but you could have a tub built basically the same with way better performance for a lot less.

    Buying from Events in Seattle is fine, there are dozens of good independent guys there that can do service for you.

  162. Reply
    admin September 20, 2018 at 1:16 pm

    Hi Sky

    Beachcomber is a good tub all in all. I do not like the Hybrid option, nor do I feel they build anything in the really high-end performance wise and they are expensive.

    That being said The non-hybrid option comes into my Tier 1 recommended criteria from a build standpoint. https://www.hottubuniversity.com/beachcomber/

  163. Reply
    admin September 20, 2018 at 8:41 am

    $5500 is about as low as you can get a well made hot tub for. Much less than that and you are generally getting a cheaply made hot tub.

  164. Reply
    admin September 18, 2018 at 7:52 pm

    Round is hard to find man… Nordic makes one and they are pretty good, the insulation could be better but it is better than most…

    Anderson Pool Supply
    Nordic
    Remove
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    301 W Etna Rd, Ottawa, IL 61350
    anderson-pools.com
    +1 815-434-7362
    4.6View in Google Maps

  165. Reply
    admin September 18, 2018 at 7:49 pm

    go see the Nordic hot tubs, in your climate, they are perfect and should be close to your price point

    Paradise Valley Spas
    Jacuzzi, Sundance, Bullfrog, Nordic
    Remove
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    1872 Rollins Rd, Burlingame, CA 94010
    http://www.sfspas.com
    +1 650-651-7200
    5.0View in Google Maps

  166. Reply
    admin September 18, 2018 at 4:05 pm

    Hi Sylvia

    Hot Tuns of Rockville carry Artesian, Hot Tubs & Pool Tables Outlet in Laurel carry marquis, both good brands but no idea of the dealer integrity and with both those brands they basically have zero factory support for end users so you really need a good dealer… my goto guy in the area is there guys, they carry my favorite brand and have great support.

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
    Remove
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    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513
    3.9View in Google Maps

  167. Reply
    admin September 18, 2018 at 4:00 pm

    Of that group the Cal spa by a huge margin, its got all the right stuff. the Hot Springs is awesome at marketing as a good equity investment owned corporation should be πŸ™‚ But the proprietary parts are enough to make me run for the hills and you are paying a lot of money to help support that bloated marketing budget πŸ™‚ here is why I do not like proprietary parts: https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    The American Whirlpool group build those, Vita, Maxx, the build quality on the one I saw was mid-grade at best, it had a cradel supported shell, no clamps on the plumbing.

  168. Reply
    admin September 18, 2018 at 3:45 pm

    Hi Christy

    I love the Twilight but the LSX has the same twilight main seat and loads of other types of seating, I used to not like the line because you could only get it with a circulation pump but now you can… I think TS is one of the best tubs for the money out there bu the LSX if you don’t mind spending the bread is lovely…

  169. Reply
    admin September 18, 2018 at 3:35 pm

    yeah artesian is a great spa made right the Sundance is a great marketing company with goofy proprietary parts… https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    go look at the TS240 here:

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
    Details from Google Maps
    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.6View in Google Maps

  170. Reply
    admin September 18, 2018 at 3:32 pm

    Hey James

    order it here and help me :https://www.hottubuniversity.com/spa-marvel-us/

    I would not bother with the clean puck any more than once a year for normal circumstances.

    floating dispenser is the best, easiest, and the most reliable way to do it, and you just take it out when you use the spa… otherwise you are down to granular with adding every 3 days and if you miss it the water starts going off…

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Run pumps for 20 minutes
    4. Use test strips to test water
    5. Balance alkalinity to 150 (turn jets on for a few minutes after adding Alka Boost each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.6 – 8.2
    8. Fill floating dispenser with chlorine tablets and set to the first break in the threads (see image)
    9. Add Full bottle of Spa Marvel, Run pumps for 30 Min (Wait the 30 minutes before getting in)

    Weekly

    1. Make Sure floating dispenser always has chlorine tabs in it
    2. put 1 capfuls of shock (1cap/4-6 people) or at the end of each day used..
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter)

    **EVERY 8-10 WEEKS SOAK ONLY THE BLUE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE GREY COLORED FILTER (THIS HAS TO BE REPLACED EVERY 6-8 MONTHS DEPENDING ON USAGE).

    **IGNORE THE CHLORINE or bromine LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

  171. Reply
    admin September 18, 2018 at 3:27 pm

    Tips for optimum Aquafinesse use

    Fill the tub and heat it to the desired temp
    Test the water.
    Balance the hardness to 150 (about Β½ bottle Cal Boost)
    Balance the water alkalinity level to 150.
    When alkalinity is adjusted, test and adjust the ph. to 7.
    Add Aquafinesse at recommended dosage (see bottle side).
    Fill dispenser with chlorine pucks and put in the spa.

    Weekly:
    Balance Alkalinity and PH as above
    Add Aquafinesse
    Rinse filters
    Shock spa with a non-chlorine shock one tablespoon after every 4-5 bodies. Also, shock with 6 tablespoons if there is a heavy bather load or if the water is cloudy.
    Be sure to replace the chlorine puck when it dissolves. You should be burning 3 tablets a week.

    Periodic:
    Deep clean filters every 2-3 months with Aquafinesse filter cleaner tablets.

    Things to remember:
    The spas pumps should be running when balancing the water.
    Leave at least 5 minutes between all water tests to ensure the added elements have been fully mixed into the spa.

  172. Reply
    admin September 18, 2018 at 3:25 pm

    yeah, stick with the hot tub chemicals don’t go using baking soda and vinegar too hard to figure out strengths and therefore dosages. no idea why it’s not going down… keep hammering it until it drops at least into the ok range

  173. Reply
    admin September 18, 2018 at 3:15 pm

    Hey Kevin

    So of that group the Coast is first, the Beachcomber a close second for build quality wise but stay away from the Hybrid option its bad tech and performance wise it’s the lowest of the three review here: https://www.hottubuniversity.com/beachcomber/ . The bullfrog is ok except the thin cradle supported abs plastic shell and forget all the bullshit about efficient plumbing and no leaks… lol loads of marketing and spin around that tub but other than the shell its good review here: https://www.hottubuniversity.com/bullfrog/ . Arctic and Sundance I would not have on my short list, great marketing, and spin but nothing special and proprietary parts… read this: https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

  174. Reply
    admin September 17, 2018 at 4:26 pm

    hi sandy its ok if the alk dropped to 120 the reason for hammering it up to 180 is so that after it drops it’s still ok… every week work it back up and it will slowly rise.

  175. Reply
    admin September 17, 2018 at 4:24 pm

    Nope. I would order it stock standard and use the spa marvel or Aquafinesse systems, you can order spa marvel here and help support the site! : https://www.hottubuniversity.com/spa-marvel-us/

  176. Reply
    admin September 17, 2018 at 1:12 pm

    Hi John

    Definitely, the Island over the Vector mainly because the vector has all the weird parts that you can only get from them and if that line is not a success then the parts just might not be available at all for long.

    South Seas are not artesian, artesian lower end is called island spas or garden spas.

    ozonators are on all tubs and the reality is they do very little. A good ozone system needs a treated air supply and primary, secondary and tertiary absorption tanks and off-gas destruct systems and cost thousands, hot tub use $200 cheapo systems that really have little effect on water quality.

    Spa Marvel acts as a catalyst to speed up the process, it targets in-organics that chlorines have a hard time dealing with and breaks them down so that they are treated easily freeing up chlorine to tackle things it’s good at like bacteria and other organics. Here is a new video I just did about salt water hot tubs that talk about enzymes as well. https://youtu.be/q8KRKGZrMfE

  177. Reply
    admin September 17, 2018 at 11:43 am

    Thanks, man!

    Uv, in my opinion, is the best of the upgrades but my argument is still the same, there is a better tech for less money. I like the three-pronged attack of an Enzyme to break down inorganics, a small amount of chlorine to deal with organics and the Ion filtration to kill bacteria on contact. we run our spas at .5ppm and go 9 -12 months between water changes (disclaimer I recommend you follow local state, federal or provincial guidelines for chemical levels)

    The ABS is an OK option but I would just put patio stones down… spreads the weight giving you better settling and provides insane protection for the bottom of the tub…

  178. Reply
    admin September 17, 2018 at 10:47 am

    Go see these guys they carry master and have good service and care levels

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    http://www.innovativespas.com
    whitney@innovativespas.com
    Remove
    Details from Google Maps
    155 S Rosemont Rd, Virginia Beach, VA 23452
    http://www.innovativespas.com
    +1 888-313-7727
    4.4View in Google Maps

  179. Reply
    admin September 17, 2018 at 10:41 am

    man Roger I got almost nothing for you there πŸ™ the only brand we like in the area would be Marquis, a well-built line of tubs but zero factory direct support so it’s very dealer-centric if the dealer is good yer ok but if not yer kind of stuck πŸ™‚

    I don’t know these guys at all…

    B & M Pool, Spa & Patio
    Approved: Marquis
    Remove
    Details from Google Maps
    6020 GA-21, Rincon, GA 31326
    http://www.bandmpools.com
    +1 912-826-1997
    4.0View in Google Maps

  180. Reply
    admin September 17, 2018 at 10:38 am

    Hi Michael

    I don’t have time for a discussion forum and there are good ones already and they are toxic, the information gets diluted, they just become a battleground for the marketing and bullshit and there are just too many hidden agendas. Although it might be fun to have a forum with a high level of security so it was clear who each person was and what their agenda would be πŸ™‚ have it exclusive more like a debate forum with only a dozen or so experts πŸ™‚

    Stay with the standard system, use the eco pure standard Ion filter with spa marvel or aquafitness. There is a link on the main page to buy Spa Marvell direct delivered for a good price and it helps support the site! here is a good video on water management systems including salt and enzymes- https://drive.google.com/open?id=1Um1Wu0uwDMDPq3eN6QMK0DnHjkOrM_j8

    https://www.hottubuniversity.com/spa-marvel-canada/

  181. Reply
    admin September 16, 2018 at 5:30 pm

    Hey Chris!

    Saskatoon! I sent 3 tubs there last year πŸ™‚

    Legends are good as long as it does not have a circ pump, the circ pumps are a pain in the ass.

    Coast and beachcomber are very similar. stay away from the Hybrid option on the Beachcomber and the beachcomber only does to the mid-scale on performance spas where the Coast hits up to the upper end.

  182. Reply
    admin September 16, 2018 at 9:17 am

    Yay!!! πŸ™‚

  183. Reply
    admin September 16, 2018 at 9:16 am

    Hi. The app back end for the spa shops is ready now. The customer side will be available on the site in a few months. Here is the intro video for retailers. https://drive.google.com/a/hottubuniverse.com/file/d/1j1mt1oTLZNpK-4TOpCdjF3Fu9X71nCyD/view?usp=drivesdk

    Badly built spas fail… often… I have customers who spent 10k on crap and 4 years later trade it in and get 3 or 4 k back after spending 2 or 3 k to repair it… there are a lot of little things we can argue about but you need at least the basic build quality.

    Salt water is old outdated tech here is a sneak peak at a new video about salt… needs edited but go on and have a gander. https://drive.google.com/a/hottubuniverse.com/file/d/1Um1Wu0uwDMDPq3eN6QMK0DnHjkOrM_j8/view?usp=drivesdk

  184. Reply
    admin September 15, 2018 at 3:04 pm

    Hi Bill

    Either the Clarity or the Marquis will be well built efficient spas.

    The Marquis you need a good reliable dealer as there is no factory support for the end user, the Clarity has a super good customer hotline so if the dealer ends up being a dud you got a fallback. I also really like the new shell design on the clarity, loads of space…

  185. Reply
    admin September 15, 2018 at 3:02 pm

    I carried them for a few years but man all the parts are goofy and super expensive, and the price they want for a liner pool made out of foam is wack… you can buy something like Getaway for the same money and its a proper spa with good east to source parts.

    Go see this guy he does the getaway spas bang for the buck one of my top entry level spas

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  186. Reply
    admin September 15, 2018 at 2:55 pm

    Hi Adam

    that’s way too little info to help you man πŸ™‚ typically older tubs were better built this new world of planned obsolescence means most shit nowadays is designed to fail.

    look at a few things… the cover… should be light and in good shape its $600 to replace, the equipment should be clean and rust free, especially look at the heater terminals and the part between the motor and the pump where the shaft goes into the pump head, there should be no rust or white deposits.

    Make sure you see it running and test everything!!!

  187. Reply
    admin September 15, 2018 at 2:52 pm

    The dealer for master is the biggest guy in Canada, he specializes in remote sales and sells spas coast to coast, the bastard sells 50 or 60 a year in my market even… But the reality is he is good at it, and if he is smart he will be running the new HTU service app soon which will make him even better πŸ™‚

    If you were here saying you were looking at a Coast or Artesian or Marquis I would say stay local but man those brands you are mentioning are not even in my Tier 2 group and miles away from the tier one stuff.

    Jacuzzi is now owned by a big equity investment group and the main issue I have is not only is it way expensive its expensive not because it’s great but because they spend so much money on branding and bullshit marketing! the proprietary parts alone would make me run for the hills. I’m the biggest service company in eastern Canada and we refuse to even work on jacuzzi and Arctic because of the parts… watch this: https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    The Arctic along with the parts nightmare also has a seriously underinsulated spa as does the Maxx… Neither of these inexpensive insulation systems would be anywhere near good enough for your house so they are not good enough for your hot tub… that Arctic comes in at around R-8 and the Maxx about the same, the minimum for a new home in your area is R-25! watch this for a better explanation, also neither of these spas clamp the plumbing lines and the Maxx is a cradle supported shell to boot!

    I grew up not far from you πŸ™‚ I got a very good trusted buddy that can help you hit griff up… griffryan@hotmail.com

  188. Reply
    admin September 15, 2018 at 2:41 pm

    hard to say, but I have no dealers listed near you but there are 5 independent hot tub service companies in your area so I don’t think it will be an issue…

  189. Reply
    admin September 15, 2018 at 2:37 pm

    Hi, Marcy, I hope that was a Typo and its supposed to be a Twilight… A Limelight is a hot springs spa and definitely not on my good guy list

  190. Reply
    admin September 15, 2018 at 2:35 pm

    Hey Rick

    I’ll join you for that beer! Just cleared out all my pending requests for help last night to wake up to 15 more πŸ™

    Only the Marquis would I consider as a top spa, and some of that is speculation… They are a weird group, every other brand I like has made big efforts to contact me and get me out to see their factories and been open and clear and these guys don’t even return my calls and so far refuse to let me verify the build by seeing the production line!

    Im a toronto buy myslef πŸ™‚ and I got a really good buddy i know and trust that can absol;utely help you, Griff is a top guy griffryan@hotmail.com

  191. Reply
    admin September 15, 2018 at 2:29 pm

    Totally right, Paul, they are a consumable… they tried different things but there is a weight issue… no real good solutions out there… 3-5 years is about it. I always try and concentrate on the quality of the outer vinyl, its the important part, then no matter what when you get it new open it up to take the cores out and go over every edge and seam with tuck tape! It will extend the life by 2 years if you take good care of it πŸ™‚ also get the 5″ with aluminum c channel and make sure it has a center baffle.

  192. Reply
    admin September 15, 2018 at 2:26 pm

    Hi JoAnn

    The PDC I really don’t know, so I had to sit through their factory video and there are definitely some concerns I have and I could not put this spa into my top recommended brands. The first this was even though they do a hand-rolled shell it looks like they only do a single layer and then adds pedestal supports to keep it from falling apart, these cradle supported shells are not nearly as good as a multilayer hand rolled self-supporting shell here is a video explainer on shells: https://youtu.be/_T9DY6am_E0

    They also use a Gecko pack and personally I won’t sell anything that does not have Balboa, they have some key patents that give them a massive technological advantage. The wood frame is well built but they absolutely should be using pressure treated for the bottom rail.

    The really big issue is the insulation… In PA the building code says R-20 or 25 is the minimum for a house insulation system you spa needs at least that and the styrofoam on that tub is about R-5 and the mylar around R3 for a total of R-8 this is just cheap and way underinsulated for a cold climate, this reflective foil technology was basically banned in any regulated industry in the 80’s and now is making a comeback in unregulated industries like the hot tub world… watch this video for an explainer on insulation. https://www.hottubuniversity.com/hot-tub-insulation-systems-numbers/

  193. Reply
    admin September 14, 2018 at 12:24 pm

    Hi Robert

    The bullfrog, Viking, and Vita are not in the class of the Marquis or Twilight.

    the Marquis is much more reliant on a good dealer as there is little or no factory support for end users whereas master has a robust back-end customer care system. also when it comes to therapy massage the Twilight is pretty much in a class of its own…

  194. Reply
    admin September 14, 2018 at 12:17 pm

    mike hit up my good buddy Griffin, he can help you, also coast is pretty good, they have some service issues it sounds like form the reviews and conversations with dealers but all in all build one of the better spas.

    griffryan@hotmail.com

  195. Reply
    admin September 14, 2018 at 12:15 pm

    Hi Nick

    You wont find too many but in salt lake soakers sells artesian and there entry line garden spas is pretty plain jane and well built and insulated

  196. Reply
    admin September 14, 2018 at 11:59 am

    Hi Janet

    I’m not a big fan of either for entirely different reasons, the strong spa because of the one I reviewed here: https://www.hottubuniversity.com/strong-spas/ The Hot Springs, because it is full of proprietary parts, see this for an explanation on why I do not like proprietary parts: https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    go see Ted, he sells good stuff and does good service:

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  197. Reply
    admin September 14, 2018 at 11:49 am

    I know… sometimes it’s like buying a used car πŸ™‚ the whole reason I started this site is that it drove me crazy the amount of utter bullshit and lies that float around in this totally unregulated industry.

  198. Reply
    admin September 14, 2018 at 11:47 am

    I need to fix that πŸ™‚ I meant its a monster in terms of usable space, it has a great open seating and footwell area that is just awesome in a water environment πŸ™‚

    Its got good parts, good plumbing, and good insulation.

    the lighting looked goofy to me as well but its actually new diffuser lens and it seems to work pretty good, usually, you get these bright points of light these lenses make it a softer glow. I don’t love it or hate it

  199. Reply
    admin September 14, 2018 at 11:20 am

    Hey Chad

    of those three the Bullfrog and there is a beachcomber dealer near you and they are good. The build quality is good on both, the only issue with the bullfrog is the but neither of those two brands does any really high-end therapy massage spas.

    I do have 2 good independent service guys registered with the site there I’m calling them to have a chat but if they are good which most of these independents are it means you can buy any tub with a good parts list and save a pile…

  200. Reply
    admin September 14, 2018 at 10:55 am

    Yeah for sure, you can buy expanded foam kits at home depot for around $450, I also can get you the Icynene kits but they are more expensive

    Alternatively, you could get fiberglass pink and industrial garbage bags, take the batons and wrap them in the garbage bags like a present and seal the bags with tuck tape, then take the skirts off and pack them loosely around the shell try not to compress the fiber too much and remember to keep the front area around the motors open, if you get an overheating you might have to put vents in the skirt near the motors to get goo fresh air into the system.

  201. Reply
    admin September 14, 2018 at 10:35 am

    Hi Marcy

    The American Whirlpool is middle fo the road, its what most spas are built like but certainly not in my tier one group. I opened one up in January and the shell was a thinner cradle supported shell, the plumbing was not clamped and the insulation system would never meet approval in your state for a house so it’s not nearly good enough for your hot tub.

    If they are late on delivery you might have a chance on a refund but depends.. if I were you i would go at it not from the point that you have changed your mind but that the delay is unacceptable.

    if you manage to get it back go see these guys:

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  202. Reply
    admin September 13, 2018 at 1:52 pm

    Hi Kathleen

    that’s a great price. almost too good, is it a new model?

  203. Reply
    admin September 13, 2018 at 1:51 pm

    In the Jacksonville Fla area, there is only one brand locally I would even consider would be Splash Pools and Spas they sell Artesian which is a good brand, but I don’t know the dealer.

    These guys in West Palm do a big sale in Jacksonville every year and have a couple service guys down there so you might want to try them.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com

    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.5View in Google Maps

  204. Reply
    admin September 13, 2018 at 1:02 pm

    Hey, Tom

    Coast I like but they have been dogged by bad reviews specifically about back up support on the corporate end. jacuzzi, not so much I have a real issue with this proprietary parts game and these hot tub companies that have been bought out by equity investment firms tend to have a business model that centers on big brand campaigns and advertising and huge marketing budgets and that artificially increases the price of what are often mid-grade spas to the top end price… https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

  205. Reply
    admin September 13, 2018 at 8:49 am

    Hey Darcy

    The bay area is a very special place, where there should be 100 dealers there are like 12, and where I would expect to have 5 independent service centers there are like 30!

    The dealer that are still there are almost exclusively the mid-grade heavily branded big margin overpriced spas that I don’t recommend… The reality is that area and a lot fo the west coast are very unique, The combination of insanely high property values and a lot of long-standing event sales, state fairs, and expos have killed off most of the brick and mortar locations.

    The good news is with so bloody many service guys down there you can safely buy from out of the market and be pretty much assured a good level of service.

    I have been sending tons of people to this guy in Sacremento, I know its a trip but worth it, the guy has great brands, prices, and service and he is one of those guys that takes good care of customers. There is a Marquis dealer called pacific coast but frankly, the brand is unconfirmed as they won’t let me in to inspect the factory and the dealer is an unknown, the problem with the brand is it has little or no factory level support for the end user so the local guy is important.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
    Details from Google Maps
    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.6View in Google Maps

  206. Reply
    admin September 12, 2018 at 8:49 am

    Hi Chris! Great name by the way πŸ™‚

    The insulation, if you are in a cold climate, makes it a no go for me right away… That is bad tech in my opinion… Check out this: https://www.hottubuniversity.com/hot-tub-insulation-systems-numbers/

    For the rest, its hard to say, can’t see if the jet lines are clamped, can’t see if the shell is self-supporting… Sorry… But dude where you live you need thermal mass, the minimum for a house in your area is r-20 I think that radiant barrier is R3 plus maybe 2 or 3 for the little bit of foam πŸ™‚

    try these guys

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  207. Reply
    admin September 12, 2018 at 8:41 am

    Hi Jon

    The Legacy was a line Master did for years and still does in a limited release. the build is the same, although the 2018’s used the CMP jetting to trial it, the trial was good and they now use it on all lines.

    The warrant was 1 year but they might have bought an extension through Master or more likely through the dealer… Get the serial number and call master…

  208. Reply
    admin September 12, 2018 at 8:25 am

    I do!!!

    good tub, good insulation, mid-performance mid grade shell, good parts… read this: https://www.hottubuniversity.com/bullfrog/

  209. Reply
    admin September 12, 2018 at 8:24 am

    Hi Colleen

    you are right, its a messy shitty industry, commissioned sales guys that make more the more they get for the tub, cloudy hidden pricing and because it is unregulated loads and loads of spin, marketing, lies, and bullshit!!! It made me so damn angry I made this site and spend 4 hours a day helping people… I swear I need my head examined!

    first off there is a search bar at the top of the page! type in anything you want to know… try things like chemical, insulation, or the brand of spa you are looking at, jets, pumps, therapy, saltwater, etc πŸ™‚ that will help!

  210. Reply
    admin September 12, 2018 at 8:18 am

    Hi Ryan

    Don’t do salt… old tech that is finicky unreliable, corrosive to the decking and or concrete around the tub, and it only gets you to around 2ppm chlorine…

    Now I don’t advocate going below health and safety recommendations for your area but personally, I’m using Aquafinesse on one spa and Spa Marvel on one and I use them a lot and I’m staying around .5ppm chlorine on both with regular shocking.. beautiful… I like both the systems they both work great…

    Ok, I went away and shot a video for you… You get the first ever view of anyone πŸ™‚ Even before my editing guy gets to it and takes out the swear words and outtakes, ill email you a link but don’t share it!!! Ill also send you tip sheets for spa marvel and Aquafinesse. πŸ™‚

  211. Reply
    admin September 11, 2018 at 1:20 pm

    Lmfao! No idea!!!

    I meant to say that the Clarity is a monster in terms of space, its got a really wide open seating area, and tons of leg room, I love the open areas. when you think of being in a water environment where you are floating its not an advantage to have contoured seats because you are floating and don’t even notice the comfortable seating, having a lot of open space to move around, and a lot of leg room is great.

    i just looked at the video , good review πŸ™‚

    here is what I said in response:

    Hey, Rob good review! That MS30 pack was a nightmare! It was supposed to be an improvement because what Balboa did on that was extend the heater length by making it into a coil, it was supposed to be a never fail heater because on a longer core the heat per inch is less… great theory but it ended up being no better than a regular heater and the replacement was a lot more expensive, i think they only used it for a year on a limited range to trial it then went back to a standard pack… That shell is a self-supporting hand rolled shell, the frame does not support the shell like on cheaper shells it is only there to hold the skirt on. Notice the corrosion on the back of the pumps and the mold growing on the wood? that leak you found was an issue for a while and is why the paint is peeling there is evidence everywhere of a wet environment but I think its mold you are looking at not rot, and an ABS pan would have made that problem worse by trapping that moisture in. that damp environment also would have greatly accelerated the motor failure although yer totally right, there is too much foam in there, there is now a barrier between the motors and foam on the newer models.

    Another guys response was very good as well…

    Good observation. Which brand/model do you actually own? Doesn’t sound like this unit is your own.

    The foam work is better than most I have seen. I am a bit disappointed that Master doesn’t shield their pump motors and/or mechanical parts from being factory foam over-sprayed.

    Also, it appears the housing/internal bottom of the spa is actually open and exposed to the elements (e.g. ambient intrusion of the ground or floor/decking surface underneath). Is this actually good to allow the unit to breathe or a design flaw?

    Hot Tub Expert… I did some research….

    This model is Master Spa’s entry level. I also should point out the abs bottom is available as option. The abs bottom is design to keep uprising elements such as cold air, moisture, and bugs from getting in.

    I can’t say there’s anything wrong with painted 2x wood in the under carriage of this tub. White wood or pressure treated wood can withstand quite a bit when it comes to “rotting”. By the way, discoloration from water contact whether pressure treated or white is not the same as rot. And, discoloration doesn’t exactly mean the wood supportability is compromised.

    Having water leak is fixable like with anything. And if the leak is undetected, anything the water comes in contact can easily lead to discoloration.

    Lastly, Master Spa shells (the tub part you sit in) all have better shell production methods called hand-rolled. Sadly, this method of application can only be found in a handful of manufacturers on the market today.ο»Ώ

  212. Reply
    admin September 11, 2018 at 11:56 am

    Hi Mark

    The jacuzzi and Sundance are owned by the same equity investment group. the problem I have with these big corporate groups is they spend soo much on spin, branding, marketing, and crap that the tubs which in many cases are mid grade are priced like crazy super high end and they just are not… And the big issue I have with these two and the Caldera, hot springs arctics etc is the proprietary parts game, watch this video for an explanation. https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    I would be extremely leery of the Costco tub, I have never ever seen a good quality tub at a mass merchant, they are what they are, cheap… and forget the reviews because Costco allows you to create an account to write a review with no membership attached to it anyone can go make 20 email accounts, write 20 reviews and influence a product and if you don’t think this happens think again… You can not trust any review that does not have a rigorous verification process and even those are only slightly better…

    Russo’s Pool & Spa In chicago carries marquis which would be ok or try these guys:

    Spas Factory Direct
    Emailspamanone@hotmail.com
    Remove
    Details from Google Maps
    3919 Grape Rd, Mishawaka, IN 46545
    +1 574-272-2160
    5.0View in Google Maps

  213. Reply
    admin September 11, 2018 at 11:24 am

    HI Satyen

    I opened up a Vita in January and there is no way I would recommend it to a customer. the one I saw looked great outside, but the shell was a cradle supported shell which usually indicates its not thick enough or hand rolled to support its own weight, the plumbing was just dip glued with no clamps and the insulation would never meet approval in a regulated industry like house building in any northern US state. It had a couple inches of blue max type batton insulation (about R-6) and a radiant barrier which is max R-3 so total about R-9, now I’m sure they are going to spout some bullshit about the copper foil being better than the silver foil but there is zero science behind this claim, all radiant barriers do is reflect radiant heat… Minimum for a house in upper half the US or Canada is r-20 to R-25… watch this video: https://www.hottubuniversity.com/hot-tub-insulation-systems-numbers/

    Dynasty I will just say watch the video and make your own judgment, I can say the one I opened was poorly made. https://www.hottubuniversity.com/dynasty-spa/

    Viking very similar to the Vita, Plastic shell, no clamps on plumbing and outdated insulation systems.

    Jacuzzi the problem I have is the proprietary parts, this is happening a lot now, guys are going out an making parts that just fit their hot tubs so they can trap your business on the service and replacement parts forever, the reality is none of these guys doing proprietary parts are doing it to make better parts, you can’t beat the good OEM stuff like Balboa, they are just doing it for profits… https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    I’m simple, I want 4 things at the minimum…. hand rolled fiberglass self-supporting shells with a vinyl ester resin core, good OEM parts, glued and clamped plumbing, and a good expensive high R-value easily removable insulation like Icynene…

    of that list, only the Clarity hits them all…

  214. Reply
    admin September 11, 2018 at 10:37 am

    Pricing is always tricky your area is expensive to do business in and the area is primarily supplied by local business so there is not the huge number of independents we see in places like LA which means buying from out of the market is not a great option for you.

    I would say you can get into an HL series or possibly a demo model of a twilight if you got really lucky.

    I do a lot with the guys on long Island, they simply do good work and take great care of customers, I have easily sent them 50 or 75 customers over the past 2 years and never heard anything but good feedback.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110), (Opposite Home Depot & the Airport Plaza), Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.2View in Google Maps

  215. Reply
    admin September 11, 2018 at 10:33 am

    Hi John

    I had to do some digging around on this one, haven’t really come across Thermospas too much πŸ™‚

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space πŸ™‚ Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://www.hottubuniversity.com/hot-tub-insulation-systems-numbers/

    local service can be great or crap, in some areas like LA where I have 30 independent service guys registered I would go ahead with an out of area purchase built in your area I have like 1…

  216. Reply
    admin September 10, 2018 at 4:40 pm

    Hi Heather!

    swim spas! they are year-round pools they are not cheap but if ya want a pool for all year that’s the answer… if the price tag is too high look for a 94″ tub with a big open footwell like the Precision seven by Clarity spas.

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    http://www.innovativespas.com
    whitney@innovativespas.com
    Remove
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    155 S Rosemont Rd, Virginia Beach, VA 23452
    http://www.innovativespas.com
    +1 888-313-7727
    4.4View in Google Maps

  217. Reply
    admin September 10, 2018 at 3:33 pm

    Hi Lise

    So Jacuzzi is one of the big corporate brands owned by equity investment groups… loads of fancy branding, marketing, tons spent on advertising and in my opinion a mid-grade spa. The same group owns, jacuzzi, Dimension one, Endless pool, Hydropool, and Sundance that I know of and again, in my opinion, there are way better options for your money. Part of this issue I have with these groups is they are all about profits and one of the things they all do is get goofy parts made that are not industry standard so that they only fit their hot tubs so they can own your ass for life on parts replacement… Great corporate profit strategy but a shitty situation for the end user. see this: https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    Costco and frankly all mass merchants carry mid grade to low-end spas, this is a video I did of an evolution spa… https://www.hottubuniversity.com/strong-spas/

    go see these guys

    Krevco Swimming Pools & Hot Tubs
    Approved: Master, Twilight, Clarity, MP Legend, Healthy Living, Plug and Play
    Remove
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    700 Berry St, Winnipeg, MB R3H 0S6
    http://www.krevco.com
    +1 204-786-6957
    3.4View in Google Maps

  218. Reply
    admin September 10, 2018 at 12:31 pm

    Hi Kathlene

    Pricing is tricky… depends a lot on the area, the cost fo doing business in a region can vary dramatically, also the distance from the factory.

    I’ll see what i can dig up and get back to you

  219. Reply
    admin September 10, 2018 at 10:57 am

    Hey Sandy

    Use alkalinity increaser it cheaper… the trick is at the beginning of the cycle you really need to pound the shit out fo the alkalinity, its key sometimes it can take a KG to get there but once you do it the first time I find I only need a tiny bit every week and the ph stay perfect. I use chlorine because of its a lot less expensive. back when we were running 3-5ppm of halogen oxidizers then bromine was good because it did not smell as harsh but with the low levels you are running forget it…

  220. Reply
    admin September 10, 2018 at 10:51 am

    Hi Jason

    I’m personally not a big fan of the Hot Springs, I’m really anti proprietary parts, and they spend so much on the branding and marketing that the tub ends up costing way more than better-built spas using good OEM parts and frankly better performing and quality… here is why I’m not a fan of these guys who make goofy parts to just fit their spas: https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    The Bullfrog would be a better tub, the only thing I don’t like is the ABS plastic shell. All the rage in the 80’s these shells were supposed to be cheaper and stronger but the reality is there were a lot of issues and most of the industry moved away from them, now the guys that do them try and re-enforce them with pedestals to keep them from failing but man you really can’t beat a good hand rolled self-supporting fiberglass shell…

    The Clarity is a new design and I love the open seating and massive footwell… the problem with ho tubs is always there are more seats than legroom and the clarity is just a parts monster. plus water environments are not about contoured seating and all that crap, you are floating and don’t notice that stuff, water environments are all about space… Plus its got good parts, glued and clamped plumbing and a hand-rolled self-supporting shell.

  221. Reply
    admin September 10, 2018 at 10:43 am

    Good price on the 748L

    I would not touch vector, I really don’t like the whole thing… they basically made special parts that just fit that tub, gave them different names to pretend they were something different, its all spin and the reality is having a spa with goofy parts in never good for the end user… watch this video… also if that line flops then it might be a nightmare down the road to get parts. https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

  222. Reply
    admin September 10, 2018 at 10:38 am

    Hi Cyndi

    There are a few really well-built swim spas, Artesian, Coast, H2x, Phelps.

    Then there are a few really crazy good performing swim spas for athletes, Phelps, Endless, H2X

    Then there are deep swim spas…

    I think the best overall for anything less than national team high-end competitive athletes is the H2X I race kayaks, train 5 days a week and just finished racing the Canadian nationals so I’m pretty fit for a 50-year-old and I swim 3 times a week in a trainer 15 deep and only run it at around 60% of max current, I also like to relax and drink a beer or two and entertain and the depth on that swimmer makes it just such a more enjoyable environment. they are built right, performance wise the patented VIP injector plate technology increased their flow rates by almost 40%, and they are well insulated.

    Check out these guys, they are a bit away from you but I know they have service in your area because we have sent them a pile of people, and they just do a great job.

    Davids Home Entertainment
    Call Monday for Chris Sutton.
    Remove
    Details from Google Maps
    2566 Asheville Rd, Waynesville, NC 28785
    http://www.davidshomeentertainment.com
    +1 828-452-5534
    4.0View in Google Maps

  223. Reply
    admin September 10, 2018 at 8:27 am

    Hi Belinda

    Sorry for the delayed response.

    Build quality wise the Artesian seem to be consistent through the lines as is the Clarity.

    I have seen a Clarity with the new diffuser lenses and they look great, instead of getting a pin of light these just spread out a wash of light and it also has an underwater big led.

  224. Reply
    admin September 8, 2018 at 7:26 pm

    No Tom I’m consistent saying that Marquis on paper is a great Spa I’m also consistent in saying they give me zero visibility. It always worries me when somebody won’t let me into their Factory to verify what they’re doing. All the other brands including the master that I recommended to you and the Artesian and Coast have all invited me to their factories flew me down let me see everything top to bottom so I have visibility I can therefore say with certainty that they are doing what they say.

    I also can never get a return call from.them even when we pretend to be a customer needing help,

    So while build quality wise on paper they are a great tub there are two many unknowns. The local dealer I sent you to I know, and the brand they sell I have seen first hand at the factory level…

  225. Reply
    admin September 8, 2018 at 7:22 pm

    Man tough call I’m a bug fan of the twilight but the LSX has the same main seat and foot jets and more of everything. I have to admit I like the 8 footers but it’s because I like to sit in the footwell and jet the monster jets on my back πŸ™‚

    Either way yer gonna have a great tub. But also thinking of this… we get caught up in this world of immediate desire fullfillment is 6-8 weeks really that long?

  226. Reply
    admin September 7, 2018 at 3:57 pm

    Great analogy. the Nordic is better built with better parts and inexpensive, the HS spends scads on branding and marketing, uses a lot of goofy proprietary parts which I really do not like and in my opinion is a mid-grade spa with a big price tag and a fancy marketing bundle πŸ™‚

  227. Reply
    admin September 7, 2018 at 2:31 pm

    koko beach carries Coast, they are not 100% into my recommended brand yet until we do the factory review later this month. I also have a super dealer down in Calgary that I know sells a lot to that market, there are a couple good service guys in that area. Try these guys:

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.5View in Google Maps
    51.06593, -113.99732

  228. Reply
    admin September 7, 2018 at 10:17 am

    HI Brian

    So I really like either the Aquafinesse or the spa marvel for hot tubs but for swim spas, it’s the Aquafiness, I don’t even think spa marvel does swim spa kits yet.

    I have great deals on the Aquafinesse year kit delivered right here, I’m trying to get a deal to supply Aquafinesse direct but not finalized it yet.

    https://www.hottubuniversity.com/spa-marvel-us/

  229. Reply
    admin September 7, 2018 at 10:08 am

    Hi Austin

    I would try the guys down at Black Pine Hot Tubs in Edmonds look at the artisans, they are well built.

    There is also a load f good independent guys in and around the Seattle area doing service I think you must have some big traveling road shows up there because the retailers are dying and being replaced with these service companies. it does open it up for you, when you have this many indepenadt around you can buy anything with a good parts list and be covered.

  230. Reply
    admin September 7, 2018 at 9:33 am

    Hi Andrew.

    Thanks, man It’s funny some people infer that I pitch master as one of the top ones because I carry it the reality is I carry it because of its one of the top ones πŸ™‚ as the biggest dealer of any brand in eastern Canada I can have any line I want. I chose this line because of the range of products all built right and backed up.

  231. Reply
    admin September 6, 2018 at 9:13 pm

    Hi Norm

    I like both from a build standpoint and they are fairly similar from a performance standpoint. both have a handful of the big expensive hi flow therapy massage jets and lots of the regular jets. If you goto the island elite line from Artesian you get the big master blasters that are great for feet legs, glutes lower back etc.

    If you ten goto a twilight you start to get lots more of the good hi flow jets and a super good neck jet system.

    In Seattle most of the dealers are gone, that area is hammered by big event sales, state fairs and out of state purchases I can always tell these areas right away because there are so few retailers and so very many independent service companies, I literally have 5 hot tub service companies there listed with the site πŸ™‚

  232. Reply
    admin September 6, 2018 at 4:08 pm

    Hi John

    They went over to CMP jets this year and initially I was concerned but I did some research and several of the brands is like moved to them over the years and they seem to be performing well. I have a new one here as I rotate my unit every 6 months or so cause I’m in the industry and its solid, we have very little trouble with them.

  233. Reply
    admin September 6, 2018 at 4:05 pm

    Don’t know the dealer and the brand on paper is the right stuff but they won’t let me go through the factory so that always makes me wonder… everyone else flew us down let us go through everything to verify build I can’t even get these guys to return calls so if they build like they say then yeah but make sure the dealer is solid because there seems to be very little factory level support.

    Try these guys they are awesome I send literally dozens of customers to them and they rock.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
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    1282 Broad Hollow Road (Route 110), (Opposite Home Depot & the Airport Plaza), Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.2View in Google Maps

  234. Reply
    admin September 6, 2018 at 4:00 pm

    Aww sorry, dude and no the Vita is nowhere near the same build quality, I opened one up in March and it was a cradle supported shell, no clamps on the plumbing and a little batton insulation with radiant barrier… nowhere near to code in your area for a house so it’s not good enough for your hot tub… https://www.hottubuniversity.com/reflective-mylar-insualtion-systems/

  235. Reply
    admin September 6, 2018 at 3:50 pm

    Hi Mark!

    When looking at anything outside of 50 miles or so you really need to see what resources in your are for repair you have. I got a guy listed with us there called Spa Pool Equipment & Repair Yakima, WA 98902 +1 509-469-0552.

    As long as you stick with a brand that uses a good standard parts list you should be fine. and yes $12k is way over the top…

  236. Reply
    admin September 6, 2018 at 3:43 pm

    Leisure Works LLC
    Remove
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    41430 Grand River Avenue a, Novi, MI 48375
    http://www.poolandspasale.com
    +1 248-348-7727
    4.8View in Google Maps

  237. Reply
    admin September 6, 2018 at 3:42 pm

    Yep, they build solid spas bottom to top. really just performance changes

  238. Reply
    admin September 6, 2018 at 3:41 pm

    Both are good from a build quality and on the mid-end lines they are pretty similar for performance but if you are going to the higher ends the master esp the twilight series kicks its ass. Also, Marquis is terrible for communication, we called and called and never get an answer back and the master has a seriously robust customer care system… so on the Marquis you are uber dealer dependant on the masters you have the dealer then a great back-end support system.

  239. Reply
    admin September 6, 2018 at 3:38 pm

    Good parts, it uses balboa control and heating system, but the radiant barrier insulation is pants… Watch this video this might be ok in Florida but there is no way in hell a cheap insulation system like this should be bought or sold in a cold climate… Watch this video… https://www.hottubuniversity.com/reflective-mylar-insualtion-systems/

    try these guys:

    Spa & Pool Center
    Status: Unverified

    The dealer is an unknown but the brand Artesian is solid.
    Remove
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    8403 W Fairview Ave, Boise, ID 83704
    spaandpoolcenter.com
    +1 208-376-1514
    4.7View in Google Maps

  240. Reply
    admin September 6, 2018 at 3:25 pm

    Hi Kevin

    All in all I like Coast there are a lot of bad reviews about backup support but on paper the build is good, we are going down there to see the factory this month.

    The filter system is a bit of a gimmick it’s not, in my opinion, a pro, in fact, it’s a bit of a negative.

    It is an older filter system and the β€œspin” is great!! People love the sound of a β€œpressure filter” housing, heck it’s filtered under pressure! It must be good! The reality is almost all of the industry has moved away from this filtration system and moved on to β€œsuction side” filtration.

    There is one big difference between the two systems: On older β€œpressure filter” systems the water is filtered on the pressure side of the pump and on suction side filtration it is filtered on the suction side of the pump! That means that on this older pressure filter system the water goes through the pumps and through the equipment before it gets filtered!!! The accumulation of debris in the pumps and in the heater elements can cause damage and it just makes sense to filter that water prior to it going through the equipment That is exactly why 95% of the industry abandoned these old pressure side filters decades ago and moved to suction side filtration, it filters the exact same amount of water but it does it before the debris goes through the heater and the pump.

    I love the scaremongering suggesting that the debris will float back into the tub πŸ™‚ the reality is all spas filter well and the bigger size offer little or no real advantage, all filters do is remove debris from the water, its the water purification that sanitizes the water not the filters and all spas even the crappiest cheapest ones effectively remove all the debris πŸ™‚

    hit my buddy Griffin up he does spas in your area, I know him well and he is awesome πŸ™‚

    griffryan@hotmail.com

  241. Reply
    admin September 5, 2018 at 9:55 am

    3k is a little rich for a 14-year-old tub… but if its working and has a good cover and in top shape meh…

    $10,500 is a solid price.

  242. Reply
    admin September 5, 2018 at 9:20 am

    Hi Kyle

    It really depends on the resources on the ground in the area. And some areas where a lot of tubs are bought from out of Market there’s a lot of independent service guys in this could be a good resource for you.have a conversation with the retailer ask him if he has independent service on the ground in your area. If he does ask for the details and contact them.

    In a lot of areas nobody buys from retailers any more and in some areas, you need to buy from a retailer but it is really area dependent.

  243. Reply
    admin September 5, 2018 at 9:11 am

    Hi Paul

    Both my It and Office manager are from the rock πŸ™‚

    I’ll send you some info through

  244. Reply
    admin September 4, 2018 at 4:34 pm

    Hi guys.

    Swim spas and more like hot tubs then they are like pools especially from a construction standpoint water chemistry standpoint insulation standpoint excetera.

    Go to the search part on the site and search hydropool there is review of their Spa (same for the swim spas) the biggest problem I have with the line is the mylar insulation and again for more information on this search insulation systems there is a video I’ve recently put up about insulation. reflective barriers are not good at retaining Heat.

    The Michael Phelps is super expensive and it’s overkill for most people. It’s really a training line for competitive swimmers or Uber athletes. I would look at the H2X line deep well built and they flow a lot of water. Most swimmers you are up to your belly button in water and the flow rates are abysmal.

    Check out premium wholesale Home & Leisure in Kitchener they’re the biggest dealer in Canada of any brand and they’ve got service all over the place I know these guys to do a good job

  245. Reply
    admin September 4, 2018 at 4:27 pm

    Definitely Artesian over those three brands and I would be a little leery about the Costco stuff Mass Merchants typically don’t do a great job at these tricky products.

    Check out Above & Beyond in Kansas City

    203 Armour Rd, North Kansas City, MO 64116, USA

  246. Reply
    admin September 4, 2018 at 2:20 pm

    Hi Lori

    Not aware of the Granville and not a fan of the Hydropool, (review here https://www.hottubuniversity.com/hydropool-hot-tub-review/) they use mylar insulation for one, that shit was basically banned in the housing industry in the 80’s and now its the miracle insulator in this unregulated industry πŸ™‚ watch this video. https://www.hottubuniversity.com/reflective-mylar-insualtion-systems/

  247. Reply
    admin September 4, 2018 at 1:48 pm

    Hi Karen

    patio stones are fine, a concrete base is fine but make sure it is level usually when they do concrete they do it on an angle so the water runs off it πŸ™‚

    Funny I was down, right near you for a month in Gainsville at the paddling facility there πŸ™‚

    I went out and saw these guys, they are great check them out, they sell the master spas which are great they also sell Maxx and vita which I am not a big fan of…

    Atlanta Spa & Leisure
    the last 3 months we have sent them 7 to 8 leads and all but one were sold tubs.
    Remove
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    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000
    4.9View in Google Maps

  248. Reply
    admin September 4, 2018 at 1:45 pm

    Hi Nancy

    I like the Aquafinesse and the Spa Marvel systems, I was die-hard AF but to be honest we have sold a ton of Spa Marvel over the past 2 years and it works great and its a lot less expensive, I find it keeps your water balance and we run our tubs here at about a half a part per million of chlorine, now the health system says you need way higher levels and me always advise adhering to your local codes πŸ™‚

    we have a great deal on it here: https://www.hottubuniversity.com/spa-marvel-canada/

  249. Reply
    admin September 4, 2018 at 1:28 pm

    yeah for sure hit up Jaquiline she rocks.

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.

    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774

  250. Reply
    admin September 4, 2018 at 1:27 pm

    Hi Pete

    we had a pile of them in the local market and they were okish except the shells, we had 12 shell failures, they were using a spray on rigidizer and they just had a lot of issues, they also used to put a particle board base under it and then a 1×1 frame, we saw a lot of them sagging and really starting to fall apart. Now in all fairness, it was a few years ago and I have not seen one recently but I would not expect there is any great change, it was always a middle of the road tub.

    try these girls, they rock…

    Spa Shop
    Kelly and Michelle thespashopil@gmail.com
    9013, 6276 Logan Ave, Belvidere, IL 61008
    http://www.thespashop1.com
    +1 815-547-1004

  251. Reply
    admin September 4, 2018 at 1:19 pm

    Hi Phoebe.

    Try these guys I would buy Nordic they are the best in the simple round tubs.

    The Soakhouse
    #102 – 2520 Bowen Road Nanaimo, BC V9T 3L3
    250-758-7155

  252. Reply
    chris wheatley September 4, 2018 at 1:05 pm

    Seattle area is very different, the whole west coast is leading a change in how tubs are bought and sold. very few retailers left and loads and loads of service companies taking their places.

    I think its a combination of expensive retail space, and there is a really aggressive marketing group that sells a high percentage of the spas on the west coast through event sales.

    I can’t recommend any of those brands, in fact, there are no great brands in that area, just the big fancy marketing ones, and the lower end ones, I love that sweet spot right in the middle, where they build great spas and don’t go too overboard on brand awareness bullshit.

    try these guys

    Black Pine Hot Tubs, Swim Spas, Saunas, Billiards
    Status : Unverified

    We stand behind Artesian, island spa, South Spa, Garden Spa and Platinum Elite.
    Remove
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    7711 Lake Ballinger Way, Edmonds, WA 98026
    blackpinespas.com
    +1 425-771-5774
    4.1View in Google Maps

  253. Reply
    admin September 4, 2018 at 12:17 pm

    Yeah for sure but also get a good filter for the end of your garden hose. It will tackle metals and minerals… I like the x-10. Hot scott up he can get you one. Scott@hottububuniversity.com

  254. Reply
    admin September 4, 2018 at 12:14 pm

    The biggest issue I have with almost all of the Watkins products is these big equity investment owned corporate groups tend to spend too much on the brand awareness, marketing, and advertising, and not enough oh the actual product. They also use propritary parts which again is a great corporate profit model but rarely a great scenario for the end user… check this explanation out….

    https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

  255. Reply
    chris wheatley September 4, 2018 at 11:56 am

    So the Bahamas Spas built by Dynasty let’s go to the search bar and search Dynasty review. I got to see the one that I tore apart was a mess.

    I was at the Artesian Factory in January you guys are doing the right stuff right with the right parts right insulation systems. The Marquis is also built the same as the Artesian it should be comparable in price.

    As for dealer recommendations try David’s Home Entertainment down in Waynesville they rock and carry a good line

  256. Reply
    admin September 4, 2018 at 11:52 am

    Someone comes to the chemical maintenance of a hot tub I’m not a big fan of any of the hot tub companies upgraded systems.

    It’s not that they’re bad Zion system is decent and the UV system is decent and yes they would stack.

    There are better aftermarket products that are less expensive do a better job than either of those systems your water last longer is lower chemical healthier and easier to manage.

    I’m a big fan of two different products aquafinesse or Spa Marvel and I got to say I used to sell more aquafinesse than Spa Marvel and now that’s reversing. Spa marble is an enzyme product and it really got the mix right on this. It keeps the water super easy to manage keeps the pH very stable I get nine months to a year out of the water and I’m running it at boat a half a part per million of chlorine in my tubs and that’s drinking water levels

    I really endorse this product and I’m not getting paid to do so. I endorse it because it works. Now you can even buy it on my site which helps you support my sight big πŸ™‚

    https://www.hottubuniversity.com/spa-marvel-us/

  257. Reply
    admin September 4, 2018 at 10:51 am

    Hi Martin

    Sorry for the late response I was away for the week πŸ™‚

    I typically don’t buy any add on options, certainly not any of the chemical reduction upgrades, the aftermarket stuff like the Spa Marvel Enzyme or Aquafinesse is, in my opinion, offers the the lowest chemical levels, easiest to manage water as well as longest lasting and least expensive… and you can order the spa marvel direct from my site now at the guaranteed lowest price. https://www.hottubuniversity.com/spa-marvel-us/

    As for size, the biggest thing is the footwell size increases, which is key if you are tall or want a lot of people in it… tubs have 5 or 6 seats but unless you have friends with no legs the footwell fills up faster than the seats πŸ™‚

  258. Reply
    admin August 31, 2018 at 8:42 am

    Hey Michael

    dude the factory is in fort Wayne… i would hit them up on tier 800 number ask about seconds or blems, they usually will have a local rep handling sales for them direct in their local market or at least can put you in touch with someone. πŸ™‚

    Customer Service
    800-860-7727
    customerservice@masterspas.com

    Sales
    sales@masterspas.com

  259. Reply
    admin August 31, 2018 at 8:38 am

    nice happy hot tubbing and hit up my order page for the spa marvel system we sell it at a good price and it helps us support the site and stay out of the pockets of the manufacturers. or if you go Aqua finesse hit me up we can get you great deals and give you great advice

  260. Reply
    admin August 31, 2018 at 8:35 am

    Hi Shane

    Why I like and use a twilight is the jetting, loads of high flow jets and diverters to steal all the water for my chair only πŸ™‚

    I specifically love the 3.5″ neck jets, they move enough water to really do good neck massage especially if they are just out of the water, they splash a lot but I don’t care, they really loosen up my neck. I then love the big 10″ floor jets, I sit down there for my lower back, glutes, calves, thighs, feet.

    From a build standpoint, they all are good spas, the artesian Island elite is the closest but again mostly small low flow jets and no real neck system but at least it has the floor jets… Twilight is a unique spa, I keep trying to find a comparable performance spa and the only one I have ever found is the Dynasty but I tore one apart and the build quality was just not up to spec.

  261. Reply
    admin August 31, 2018 at 8:27 am

    Yeah i had a look at a couple at event sales, they opened them up and I had a look inside, didn’t look like anything was much different from this one.

    Don’t get me wrong these guys are not building terrible spas, just, in my opinion, there are companies whose strategy is marketing, and branding and they spend a lot on that and the spas are really expensive and often times its not a reflection of the build quality as much as its a reflection of the cost of the branding campaigns. Then there are brands that build to a really high standard and don’t blow so much cash on the branding end and build great tubs…

    one is a great corporate profit model but not as good for the end user and one is a good business model and is better for the end user.

    When I evaluate a spa line I ignore the branding I look at the cost to build the spa… Basically, how much money went into the actual tub. When I see a great shell like Arctic builds I go yay! good stuff. When I see no clamps on the plumbing, a small amount spent on insulation and proprietary parts I go Yuck!

    My goal isn’t to endorse brands but more to endorse a way of building spas that I know from 30 years is sustainable and good for the end user, frankly most brands fall into the category of doing one or two things great and 2 or 3 things cheaply… very few guys do all the expensive things…

  262. Reply
    admin August 31, 2018 at 8:16 am

    Hey Andrew.

    I think micro silk is a bit gimmicky I asked them for some hard science on it and got a lot of mumbo-jumbo about little bubbles but all spas make little bubbles and I could not find any hard science to support their claims. Build wise they are good, but again they won’t let me near their factory to verify anything… strange…

    Coast is funny…

    On paper they do everything right, they are ISO 9000 and I’m going this month to tour the factory but you are right they are plagued by bad reviews, I intend to ask them about it and frankly, I think its just bad back-end management of their service and or parts department but again its all supposition, ill see later this month.

  263. Reply
    admin August 31, 2018 at 8:08 am

    Hi Christine

    Never been a big fan, and less now that they threatened to sue me πŸ™‚ lol not that I care, they are just trying to bully scare me, I always stay very carefully in the lines of reality. here is the video they are threatening to sue me over πŸ™‚ https://www.hottubuniversity.com/arctic-spa/

    In general, I like the shell, its hand-rolled self-supporting with a vinyl ester resin core. but that’s all I can say I’m impressed with except of course their brochure, advertising, and marketing!!! that’s amazing!!!

    The control and heating system are mostly proprietary and here is why I don’t like that option: https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    The insulation system is about 2″ of closed cell foam nowhere near what the building code would be in a cold climate, I like to see a lot more R-value and a lot less talk about magic fairies that make free heat πŸ™‚ here is an explainer of insulation systems. https://www.hottubuniversity.com/hot-tub-insulation-systems-numbers/

    I also like to see clamps on the plumbing lines, and the plumbing to be supported, it seriously reduces leaks and that saves you a ton down the road.

    im just down the road from you at Sherbrooke at the Canadian National sprint kayak races πŸ™‚

    check out the Coast line here:

    Coast – CK Spas
    Remove
    Details from Google Maps
    214 Rue Poirier, Saint-Eustache, QC J7R 6B1
    http://www.ckspas.com
    +1 514-701-4950
    4.2View in Google Maps

  264. Reply
    admin August 31, 2018 at 7:50 am

    Hi

    Man, I don’t have them listed, But the good thing with Master is there is an 800 number for end users with a robust backup support service. or hit me up if you ever have anything you need from any of the 5 brands I know and trust.

    And thanks for the nugget!! been trying to figure out the Bahamas spas!

  265. Reply
    admin August 30, 2018 at 6:27 pm

    Hi Mike

    The Marquis of that lot for sure and stay away from salt its old tech… https://www.hottubuniversity.com/chemical-free-hot-tubs/

    also stay away from the vector, goofy parts, and no real innovation just new words for the parts πŸ™‚ and if the line flops you might be screwed trying to find parts later

  266. Reply
    admin August 30, 2018 at 6:23 pm

    Man, that is a lot of money for a tub that really only has 7 of the expensive hi flow therapy massage jets. even the foot jets are only the 5″ ones I really prefer the big high flow 10″ jets like they have on their island elite spas or the twilights or LSX spas, these 5″ jets just don’t flow enough water for feet, glutes, thighs and lower back, I like to get down into the footwell and uses those monsters for massage… And again the neck jet system is pants, don’t get me wrong I love the build but first of the price is wack and second, if you are looking for performance this isn’t in my top group for massage.

    go see the twilight or lsx before you buy, 3.5″ high flow neck jets, and twin 10″ floor jets with the ability to put a whole 6hp pump on them… if you want performance they are built the same but the jetting is way better hell the twilight has like 20 of the hi flow jets twin flow diverters to power them up and the monsters and should be the same or less. the LSX is more like the dove but dude more motors do not make a better performance spa… read this: https://www.hottubuniversity.com/small-pumps-large-pumps/

    Aqua Spas
    Remove
    Details from Google Maps
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    3.7View in Google Maps

  267. Reply
    admin August 30, 2018 at 6:09 pm

    Man I don’t, there are not a lot of retailers left the west coast high property values in Canada and the US coupled with a lot fo event type sales, fairs and hoe shows have killed most of the retailers, most of the spas out there are being bought from these out fo town events the overhead is a lot lower making for attractive retail prices.

    The other thing is that as a result of a decade of this trend there are a lot of independent service companies out there so the reality is the scale has tipped and you can get as good or better service on with these companies that specialize in just service than you can with many local retailers. in fact, a lot fo the local retailers now use these same independents for their service πŸ™‚

    If local retail is your preference then Comox in Courtney sells artesian they are good, or Calais spas in Nanaimo sells coast again a good brand.

    I will send you some options on email as well.

  268. Reply
    admin August 29, 2018 at 11:49 am

    I really like the big 10-12″ monster jets for lower back, thighs, feet, glutes, hips, and calves but you need to be able to divert a whole big [ump to them to really get the effect, man I sit if the footwell and just let them hammer away at my lower body and they are insanely good.

  269. Reply
    admin August 29, 2018 at 11:43 am

    Hi Kathy

    its comes standard with ozone, and I would not upgrade it to the UV system, order in the enzyme system its easier and lower chem and cheaper… https://www.hottubuniversity.com/spa-marvel-us/

    patio stone base is fine a poured concrete base is overkill

  270. Reply
    admin August 29, 2018 at 11:38 am

    Meh, the Beachcomber is a much better build but the performance on them is lackluster. The Maxx I opened up was seriously down market, cradle supported shell, no clamps on the plumbing and an insulation system with 2″ of batton and reflective foil πŸ™‚ I would not take it seriously… https://www.hottubuniversity.com/reflective-mylar-insualtion-systems/

    Bills electric does service on hot tubs so as long as you stay with good parts you should be good to buy in from the city at a better price.

    try these guys

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.4View in Google Maps
    51.06593, -113.99732

  271. Reply
    admin August 29, 2018 at 11:31 am

    No idea, but Jacuzzi is owned by the same company as Sundance and both use proprietary parts which would be enough to make me run for the hills. https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    try these guys

    Spa Shop
    Kelly and Michelle thespashopil@gmail.com
    Remove
    Details from Google Maps
    9013, 6276 Logan Ave, Belvidere, IL 61008
    http://www.thespashop1.com
    +1 815-547-1004
    5.0View in Google Maps

  272. Reply
    admin August 29, 2018 at 11:27 am

    Performance wise it is going to be middle of the road, like most tubs it only has a few of the expensive hi flow therapy massage jets and lots of the inexpensive smaller jets, the neck jets system is pretty much non-existant you really need the mid flow jets at least for big muscle masses like shoulders. Again the “foot jets” are 5″ hi flows but for really tough bits i like to see a big 10″ monster down there with a diverter so you can put a whole pump to it, then you can really do feet, legs and even lower back by sitting in the footwell. https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    build wise its got all goofy proprietary parts which makes it a no go for me, Jacuzzi was bought by corporate investors, great marketing, spin, brand awareness, but in my opinion middle of the road on what counts.

    try these guys

    Leisure Works, LLC
    leisureworksaa@aol.com
    Remove
    Details from Google Maps
    5204 Jackson Rd b, Ann Arbor, MI 48103
    http://www.poolandspasale.com
    +1 734-668-7665
    4.3View in Google Maps

  273. Reply
    admin August 29, 2018 at 11:11 am

    Hi So if you mean therapy massage then that’s a big difference from hydrotherapy, all hot tubs will give you hydrotherapy but there is a very small group of really good massage spas.

    The only local brands from a great build quality standpoint are the two you mentioned, but beachcomber does not do any really high-end therapy massage spas, They build good tubs (if you stay away from the stupid Hybrid options) but their best tub only has a few of the high flow therapy jets and no really big high flow monster jets or even good mid flow neck and shoulder systems.

    The Coast goes a lot further towards that end but at 50 miles you are right on the edge, a great service company can do this but your average guy can’t do it reliably.

  274. Reply
    admin August 27, 2018 at 8:18 am

    Hi Tony, the HL or the Clarity or the Getaway hot tubs are all a lot more reasonable without sacrificing build quality. The Twilight is a high end therapy massage tub with a focus on performance which is the cause of that higher price tag.

  275. Reply
    admin August 27, 2018 at 6:57 am

    Hey Edgar

    Not on my good guy list dude but if you have issues email me and we will try and help you. its hit and miss, I have had some really bad ones and some that were fine…

    vinegar is only as a method of cleaning a contaminated spa environment and is used to strip and burn contaminates we only use it for detergent contamination for the most part.

    I’m going got get Scott to reach out to you and get you the spa marvel for this size of a unit.

  276. Reply
    admin August 27, 2018 at 6:53 am

    Hey Justin

    I sent you an email with information have a great day!

  277. Reply
    admin August 25, 2018 at 3:33 pm

    Oh no man i didn’t think you were complaining, Sundance looks ok except the proprietary parts, they are owned by jacuzzi and jacuzzi is owned by an equity investment group and they are all about the spin the marketing and locking you in on parts. great corporate business model, crap for the end user πŸ™‚

    The guy who sells twilight didn’t he have clarity, and getaway and healthy living lines as well? they do some good mid and entry level stuff.

    you likely saw the Sundance at perfection, dont they also carry marquis? that would be a much better buy or go to rocklyn and see the clairty or hetaway spas.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
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    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.6View in Google Maps

  278. Reply
    admin August 25, 2018 at 7:36 am

    Hi Brian

    Do a full base, you don’t need pavers but they are a good idea, the main thing is to take off the fluffy topsoil and put in crusher dust tamp and level. personally, I would do pavers but the whole underside or nothing… do not just do a perimeter because the center will settle differently than where the pavers are creating a mess.

    also, I have cut a great deal with Spa marvel, it’s a natural chemical reduction system that I have been using for years and love… its drop shipped to your house in year supplies and will let you go to super low super healthy chemical levels and is easy as hell. guaranteed price and ill send you my tip and trick sheet and help you with any chem issues down the road! it helps support the site to and that keeps the big guys trying to influence me at bay!

    https://www.hottubuniversity.com/spa-marvel-us/

  279. Reply
    admin August 25, 2018 at 7:31 am

    The build is fine on the vector and I like the rest of the lines from marquis as well, but vector bugs me for so many reasons… I hate that they just change the shapes then changed the names and pretended it was innovation… nothing at all special or different and I’m telling you its a big risk… If that line flobs you will be screwed for parts. This marketing ploy of making proprietary parts is bad for the end user… read this… https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    also, don’t compare the vector to twilight, they are nowhere near comparable twilight is a whole couple of levels above it, compare it with healthy living or artesian middle lines this is not a high-end therapy massage spa at all it.

  280. Reply
    admin August 25, 2018 at 7:27 am

    Hi Jeff

    I like the Balance, new shell design and big open area for the footwell.

    Big Quality differences between the two brands.

    Shell – Balance has a hand-rolled self-supporting shell, Dynasty is a thinner shell that needs props under it to keep it together.
    parts – Balance uses balboa, Dynasty gecko… balboa rules man.

    The build quality is way better on the Balance, I got one and reviewed it and it was a mess, the guy that traded it had nothing but trouble. check out the video on the dynasty here: https://www.hottubuniversity.com/dynasty-spa/

    For comparison, goto this video, its a twilight but same company same build skip tot he middle where we show you the build on both videos. https://www.hottubuniversity.com/master-spa/

    One I highly recommend, the other I highly do not recommend.

  281. Reply
    admin August 24, 2018 at 3:41 pm

    I got to say the big dual zone Trainer 19 Deep swim spa is my best friend.

    I’m 51 and I work out daily and race Kayaks and Surf Skis I’m off to Quebec for the Canadian Nationals Monday where I will race 3 races in the Canadian National sprint series and 5 or 6 in the Canadian Master’s Nationals and there is no way I could train like I do without it especially with 5 or 6 major orthopedic operations under my belt.

    I swim in it twice a week or so, I stretch out in it daily after workouts, and I uses the hot tub side which is a twilight series hot tub for my aching shoulders and the monster jet for my feet and legs, as a diabetic the foot jets are great, my feet feel way better with regular use and it pushes old blood that pools in my feet out.

    For just a hot tub I’m not sure… I don’t entertain much so it would be all about the massage so a twilight 8.25 not many tubs have the 3.5″ high flow jets but if I entertained more probably an LSX 900.

    I sell that line in my local market as the biggest dealer in eastern Canada I could have any line I chose, fortunately, I had a lot of tools in the box to make an informed buying decision and almost 10 years down the road it has proven too have been a good sustainable line.

  282. Reply
    admin August 24, 2018 at 10:20 am

    Covers and lifters vary a lot.

    I look for a nice heavy grade of vinyl on the cover and 5″ taper with sealed cores and aluminum c channels. When new take the cores out and tuck tape all around the edges and the seams. The vinyl chaffing on the vapor barrier wears holes in it and usually they use box tape which comes unstuck in the harsh environment… planned obsolescence…

    For lifters stay away from hydraulics. They are problematic and make sure the brackets or aluminum as well as the tubing the plastic ones fail. Email me I have a great lifter chris@hottubuniversity.com I also have great deals on yearly lots of chems with loads if support and advice on water care.

    Access depends on luck and the tub πŸ™‚ if the tub is well built and all the equipment is on one side then you might get away with one sided access but if you can have 4 sided access its always recomended. Email me for ideas on how to build access into your plan.

  283. Reply
    admin August 23, 2018 at 3:48 pm

    I would man, it sucks but do it right and you will have no issues down the road πŸ™

  284. Reply
    admin August 23, 2018 at 3:47 pm

    sorry dude πŸ™‚

    Leisure Works LLC
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    41430 Grand River Ave a, Novi, MI 48375
    http://www.poolandspasale.com
    +1 248-348-7727
    4.8View in Google Maps

  285. Reply
    admin August 23, 2018 at 3:43 pm

    Hi Ernie

    beachcomber has a good build standard, I’m not a fan of the pumps outside but its more an efficiency thing and the risk of damage in power outages.

    In fact, all the brands I endorse build to the same standard but with integrated equipment so that we can reclaim the motor heat and protect the equipment from freeze up in poser outages.

    Good thinking on the install I like to see a minimum of a foot all around but 18′ to 2′ is even better.

    go see Jacqueline she can get you several good brands.

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
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    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.4View in Google Maps

  286. Reply
    admin August 23, 2018 at 12:19 pm

    I opened one up in January and was not impressed, cradel supported shell, no clamps on the plumbing lines to the jets, dodgy insulation system that would never meet code for a house in Canada so it’s not good enough fro your hot tub.

  287. Reply
    admin August 23, 2018 at 12:18 pm

    D1 was bought by Jacuzzi and haven’t seen one recently. sorry, when I did see them last they were using a gecko control system, Im not a big fan im pretty die hard on that peiece of equipment.

    Balboa holds some key patents that really set them apart in very real ways.

  288. Reply
    admin August 23, 2018 at 12:04 pm

    Hi Jeff

    The parts are just the tip of the iceberg, these heavily branded lines spend too much on the spin and the brand recognition and the fancy marketing, they are mid grade overpriced as a result, in my opinion, there are much better spas for less. I want brands that spend the money on the tub build instead of the pitch and spin and marketing. D1 is owned by jacuzzi group of co’s

    Check these guys out, they make sell a good line and have good service.

  289. Reply
    admin August 23, 2018 at 11:51 am

    The dealer is a meathead.

    No hot tub should ever be shimmed it will flex the shell and can cause issues down the road, even if it does not damage the shell the spa will flex and the cover will not fit right. He can put it in writing but that does not obligate the manufacturer to warranty it… It’s a bad call and makes me really question the dealer, he either does not know what he is talking about or will say anything to close the deal and either scenario is bad.

  290. Reply
    admin August 23, 2018 at 11:47 am

    The new your area is a funny one there are not any brands on my good guy list.

    They all have issues:

    The Hot Springs, jacuzzi, suffer from way too much money spent on branding and goofy proprietary parts. https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    The Max, vita, American whirlpool I opened had cradel supported shells, no clamps on the plumbing and an insulation package that would never meet code in you are for a home so is simply not good enough for your hot tub. https://drive.google.com/file/d/1TNjLmPPnkjQvrXoQV3rVEK-CckcPqKAy/view?usp=sharing

    The Bullfrog has three of the right things but the plastic shells I am really not a fan of, these cradle supported shells are just not as strong as a good hand rolled fiberglass hull.

    Coast is not far away, its built and insulated right with good parts, Coast – Blue Wave Pool & Spa, 237 NY-31, Macedon, NY 14502

    There is also a master dealer in Syracuse and I know they sell and service all over the state.

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
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    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  291. Reply
    admin August 23, 2018 at 8:40 am

    Hi Erwin

    I like Coast from a build standpoint but I have not swum in one, the layout is a bit cluttered a lot of usable space taken up with the goofy seats at the end.

    The biggest thing is the depth they are shallow and you will only be up to your stomach in water, the 60″ deep swimmers are a massive difference.

  292. Reply
    admin August 23, 2018 at 8:19 am

    Hey dude

    never heard of them but did a bit of poking around and no nightmares, google yelp etc all report 5 stars not that I trust a lot of ratings but they all read reasonably normal, one BBB complaint but it was a guy who put a deposit on a pool table and changed his mind…

  293. Reply
    admin August 23, 2018 at 8:04 am

    Marquis is ok but the silk is silly to forget it. I also have no visibility of the factory unlike master, Artesian, Coast, cal and numerous other ones that have brought me in to verify build… Marquis won’t even return my calls. lol

    I did manage to get ahold of one and I’m going to tear it apart and do a review but for now, it’s in a gray area.

    Both good spas the spirit jetting and performance is nicer it falls right between the HL628 and the TS67.25 have you looked at that? if you really want performance the TS is the bomb.

  294. Reply
    admin August 22, 2018 at 9:59 am

    Not a fan of the vector, too much silliness, and goofy parts, if that line flops you will be screwed for parts. Again I don’t like the HS and jacuzzi for the proprietary parts. https://www.hottubuniversity.com

    The Coast is a well-made spa but you also are right next to the biggest dealer in Canada…

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Remove
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    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.5View in Google Maps

  295. Reply
    admin August 22, 2018 at 9:54 am

    One thing I have learned in the past 2 years of doing this and collecting massive amounts of data is that proximity really does not ensure a good experience.

    There are great dealers and they can do business anywhere and be great because most of what you need is information… lots of people buy spas and never come into my store again, they call email and text to get information when they need it and have me send chemicals to them and when there is a service issue we send our tech or a tech ion the local area to fix their spa. Its a boot of a myth that they need to be near you.

    there is a coast dealer in Edmonton (Koko beach) they make good tubs but I don’t know about the dealer. and I know Jacqueline has access to 2 independent service guys there. so Empress would be a good option.

  296. Reply
    admin August 22, 2018 at 9:49 am

    As a broken guy with 6 major orthopedic operations under his belt, I sympathize.

    Over the decades of sitting long-term in hot tubs, I find the best thing for me for long-term real improvement is lots of big high flow jets with lots of power. https://www.hottubuniversity.com/hi-end-therapy-massage-spas/

    I love a good should jet system with 3.5″ jets most shoulder systems have the little low flow jets and they just don’t do it, for the lower back I like to sit in the footwell with a good 10″ to 12″ monster jet with a dedicated 5 or 6 hp pump. I sit in a twilight spa most mornings and it makes a massive long-term difference to my mobility.

    There is an artesian dealer there and they are a near second, but the biggest seller in Fla is the guys down in west palm, they have service guys all over the state and do a great job.

    South East Spas
    I have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com

    Owners Philip Giles and Larry Giles
    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  297. Reply
    admin August 22, 2018 at 8:52 am

    Hi Kathy

    The bay area is a mess, retailers dropping like flies, the cost of real estate is just making brick and mortar locations so expensive and therefore the product so expensive that most of the tubs are being bought from out of the market. In an area of this population, I should have 30 or 40 retailers and there are like a dozen top. The worst part is they are all the mid-grade overpriced big branded hot tubs none of the really well-built stuff…

    The good news is all these tubs being bought from away had created a rich resource of independent service companies so if you stick with a brand with good parts you can get great coverage.

    I have a superstar out there that I literally have sent dozens of my customer to and the only thing I ever hear back is rave reviews these guys are the top in your region and carry great brands at great prices and can take great care of you.

    it is worth the trip to see them trust me they are just the other side of Sacremento.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
    Details from Google Maps
    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.6View in Google Maps

  298. Reply
    admin August 21, 2018 at 9:38 am

    Hi Jody

    Get them to take the side off and shoot a little video or some snapshots email it to me chris@hottubuniversity.com I would doubt there is much difference. The parts were not bad on that Costco tub but the build quality and insulation were terrible

  299. Reply
    admin August 21, 2018 at 9:35 am

    The twilight for sure. great spa and easy to get parts for

  300. Reply
    admin August 21, 2018 at 9:34 am

    Coast for sure, good spa well built, good parts list.

  301. Reply
    chris wheatley August 20, 2018 at 5:34 pm

    Is almost 10 tons of water in that you absolutely do not want to use an easy pad.

    We pour redymix concrete 4500 PSI with air 6″ thick with 6 x 6 14 gauge wire mesh.

    You want to excavate the site t
    Till you get the top soil off and have good firm ground then fill 15″ or so with 1 inch clear Stone Tamp, frame, and pour. Get a pro or watch some you tube videos.

  302. Reply
    admin August 20, 2018 at 9:04 am

    yes and no… its super expensive to add foam, Home Depot does a 2 part foam kit for $750 that would fill that spa but the foam is the kind that hardens and could cause issues. to get the foam kits for the Icynene stuff would be $800 or more.

    the other option is Roxull insulation in garbage bags, just put the 6″ battons into heavy dude garbage bags and seal them with tuck tape (basically wrap them like a Christmas present) and fit them all around the spa leaving the front motor area open.

  303. Reply
    admin August 20, 2018 at 9:00 am

    Nothing different on the build just massage performance, the Clarity is like 90% of the tubs out there, good mix of jets and a pump for each side of the spa, the TS series has loads of the big expensive hi flow jets and the ability to divert a whole pump into he one seat and the other whole pump to the monster jets.

  304. Reply
    admin August 20, 2018 at 8:59 am

    Should be fine dude, if its been in place for 4 years and is level they did it right.

  305. Reply
    admin August 19, 2018 at 7:28 pm

    Hey, Ho Mugno’s!

    Sitting in the evening sun sipping a cold IPA so here is my laid back Sunday reply on my phone so ignore the bad language πŸ™‚

    The truth is most of what you need from a dealer is knowledge and timely information πŸ™‚ if you stick to s solid brand with normal parts and a good dealer you should be able to troubleshoot over the phone most issues and get fast turnaround for service.

    I searched the area and there are no independent service co’s or anything around you so line up a local electrician or handyman who can use a voltmeter and have him on your call list for service, basically get him on site and call the service guy or me…lol

    Good shells last virtually forever, all tubs will have a heater and pump go in the 3-6 year mark, the average would be a call every 2-3 years. if they glue and clamp the lines you should not have too many other issues and nothing serious… on shitty spas the exact opposite is true, you will bleed money for heat, failures, parts and everything else forever… it’s like death by a thousand cuts…

    for a high-end therapy, massage try the TS 87.25 or the 7.2 for simple reliable try the Ochos Rios ho these folks up

    Allstar Pool & Spa
    Called Store no one was available at the store, Left my name and number for a sale rep to call me back.
    Remove
    Details from Google Maps
    1821 Tin Valley Cir, Birmingham, AL 35235
    http://www.allstarpool.com
    +1 205-655-8870
    4.9View in Google Maps

  306. Reply
    admin August 19, 2018 at 7:06 pm

    Hi Carol

    The element is a well-built spa, performance wise that model has very few of the hi flow therapy massage jets mostly the less expensive smaller jets and the neck jets look like again the low flow jets and there are no big blaster jets for feet and calves and glutes and bigger muscle masses. so performance wise I m going to say it will be the upper middle.

    Silk balance is not that well known to me but it looks similar to sap marvel, there is a lot of these systems out there and I tell you in the enzyme group the Spa Marvel works really well and is not expensive… I can get you early bulk orders at the right price and it helps support the site, now aqua finesse is the next level, its a mineral system like Mineralux they are expensive where you might pay $120 or so a year for an enzyme the mineral systems are closer to $500 but there is no argument the skin therapy aspect and the ease of water care is unparalleled, that being said the Spas marvel is miles above anything else I have tried so its all relative. I know with 2 women in the house both with problem skin I probably saved money during the teenage years on skin care products with AF but for normal people, spa marvel is all you need.

    Hit me up on chris@hottubuniversity.com ill get you solid pricing on your chems and it helps support the site and keep us unbiased πŸ˜‰

  307. Reply
    admin August 19, 2018 at 6:53 pm

    Ok

    You can still put it there esp if its a good hand rolled self-supporting shell. You need to put the filter down at the low end and it will look goofy and lose water when too many people are in.

    one solution would be to frame the area with 2″x2″ and put a thin plastic sheet in and fill it with self-leveling concrete. be care full when you put the tub on, you need to run 2×4’s like train tracks on top of the slab and slide the tub on the 2×4’s then lift one side and remove the 2×4 and then lift the other and remove the other one. if you try sliding the tub on the pad you risk breaking it up.

    Another solution is to put down a couple loads of crusher dust and level it and again make 2×4 tracks to slide the tub on and remove the 2×4’s. then carefully remove the dust around the edges and use a thick concrete mix with lots of plasticiser along the edge to hold the dust in or frame the edge with timber down to the old patio to keep the dust in place…

  308. Reply
    admin August 19, 2018 at 1:37 pm

    yep thanks!!!

  309. Reply
    admin August 19, 2018 at 1:36 pm

    Vita is not in the same class, this is made by American whirlpool the one I opened in March had no clamps on the plumbing, a batton insulation with radiant barrier and a cradel supported shell… forget it nowhere near in the class of the other two.

    also, go see these guys for a third esp if you are looking for high-end therapy massage, the three brands are comparable on build and insulation but the Twilight line wins on performance.

    Dixon Pool & Spa, Inc.
    The folks at Dixon carry my top brand and they hung out with us at the show this year, we spend a few days together and they have taken great care of a number of my customers.
    poolnspa@hotmail.com
    Remove
    Details from Google Maps
    122 Alamance Rd, Burlington, NC 27215
    http://www.dixonpool-spa.com
    +1 336-221-0808
    2.8View in Google Maps

  310. Reply
    admin August 19, 2018 at 1:22 pm

    The Bay area is a mess, overheads are killing retailers but there are tons and tons of independent service guys which is great.

    I got a gem in the area, he is a ways out but worth it, his prices are good, brands are great and with over 20 service companies around you, the service level is superb…

    you got to go see my buddy Todd in Rocklyn, I sent this guy scads of business and every single time I get customers emailing me to rave about their experience, he is a top dealer and an honest straightforward guy.

    Take the time to go see him you will not regret it.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
    Details from Google Maps
    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.6View in Google Maps

  311. Reply
    admin August 19, 2018 at 1:17 pm

    Hey Franck

    Sp is not a master dealer anymore, they will have to buy that from me πŸ™‚ they do this then try and upgrade you to a “better line” for free.

    i like the 8,2 better… more pumps don’t make a better performing tub. https://www.hottubuniversity.com/small-pumps-large-pumps/

    email me chris@hottubunioversity.com

    tell me the prices you got quoted

  312. Reply
    admin August 19, 2018 at 1:13 pm

    hey Brad.

    go see Master of West Michigan man… check out Twilight hot tubs… https://www.hottubuniversity.com/hi-end-therapy-massage-spas/ great lighting, great build, insane performance

    Master Spas of West Michigan
    Master Spas Of West Michigan
    2055 28th St Se, Grand Central Plaza, Grand Rapids, MI, 49508
    Phone: 616-475-7770
    mrspas01@aol.com
    Remove
    Details from Google Maps
    2055 28th St SE, Grand Rapids, MI 49508
    http://www.masterspasgr.com
    +1 616-475-7770
    4.8View in Google Maps

  313. Reply
    admin August 19, 2018 at 1:10 pm

    Hi Justin.

    I bet you the dealer is a pool company LMFAO. only pool companies and beachcomber still use bromine man, its old tech, back in the days when we used 3-5ppm of chlorine bromine was a good option because it smelled better but was not as good of a sanitizer as chlorine.

    but now that you can get to such super low levels of chlorine it does not pay to use. bromine is still a halogen-based oxidizer like chlorine so its still carcinogenic and badass to inhale email me on chris@hottubuniversity.com and I’ll get you set up on the right shit drop shipped to you yearly at the best price you can get.

    Stamped concrete can be ok if the texturing is not too bad and its level but it rarely is level… check it and see, any more than an inch of drop over 5 feet is going to look stupid… if it is over 1″ ping me and ill offer some solutions.

    You can switch between bromine and AF or use AF with bromine to reduce the levels of bromine from 3-5 ppm to around 1-2PPM on that tub you could get lower with an ion cartridge.

    Listen master is the same build quality as the Marquis, the only time I would say that it kills the Marquis is a performance on the high-end units on the midlines it’s all the same… if you really want therapy massage then you can’t beat the Twilight, I’m a 51-year-old guy who has had 6 major orthopedic operations and I don’t mean keyhole shit I mean get the screw gun out kind of surgeries and I still train daily and will race sprint series kayaks at the Canadian nationals this year… I sit in a twilight every morning.

    in some areas buying out of the market is dodgy but in some areas where there are good independent service guys on the ground its not an issue… great dealers are about communication and information not proximity, the actual on the ground service is handled pretty easily on brands with the right parts in areas with the right resources.

    I have 2 good service companies in the area that specialize in hot tub service that I have registered with he site.

    hit me up on chris@hottubuniversity.com if you want to explore options.

  314. Reply
    admin August 19, 2018 at 12:49 pm

    No worries brother enjoy!

  315. Reply
    admin August 19, 2018 at 12:48 pm

    hit these guys up I’m pretty sure they can help you,

    Swimming Pool Supply Co
    Remove
    Details from Google Maps
    3850 SE Capitol Cir, Grimes, IA 50111
    http://www.spspools-spas.com
    +1 515-986-3931
    4.2View in Google Maps

  316. Reply
    admin August 19, 2018 at 12:46 pm

    Hi Ed

    I said in some areas where there are a lot of resources on the ground in the form of independant service guys it can be a safe bet to buy from out fo market if its a good brand with good parts πŸ™‚

    I have a couple guys listed there for service so you should be fine…

    hit me up if you ever have problems and we can help you out.

    in the meantime help us and we can help you email me about bulk chemical orders and advice that will make your hot tub easy to manage and save you money we can drop ship you bulk chemical orders at the right price.

    chris@hottubuniversity.com

  317. Reply
    admin August 19, 2018 at 12:34 pm

    So my preference is the TS simply from a performance s=tand point, but are you sure about that price? $7995 is super low, make sure its a 2018 new unit…

    The south seas is a mid-performance model nowhere near the class of the TS, the artesian are great spas but a comparable performer to the tS would be the island elite line, the tropic seas are mid-level more like the Healthy livings.

    Again marquis build right but performance wise if we compare the top ends they are the lowest of the three.

    The 7.25 at that numbe ris a no brainer but i think there is an error there, it shoul dbe around $10k on deal where there is no local dealer and closer to $11 from a brick and mortor retailer.

  318. Reply
    admin August 19, 2018 at 12:28 pm

    The frog system mineral ion cartridge is good, use it together with spa marvel and you can get to super low chem levels.

    Email me and I can drop ship you years supply of the spa marvel at the right price

  319. Reply
    admin August 19, 2018 at 12:24 pm

    Russos does marquise good build but they top out at mid to low high-end performance.

    Go see Kelly and Michelle at The Spa shop… great people the spas are built the same but they the top two lines Twilight and LSX kick the hell out of the top Marquise for performance.

    Spa Shop
    Kelly and Michelle thespashopil@gmail.com
    Remove
    Details from Google Maps
    9013, 6276 Logan Ave, Belvidere, IL 61008
    http://www.thespashop1.com
    +1 815-547-1004
    5.0View in Google Maps
    42.25189, -88.81727

  320. Reply
    admin August 18, 2018 at 5:50 pm

    No problem brother. Buy me a coffee though my donation tab πŸ™‚

  321. Reply
    admin August 18, 2018 at 5:49 pm

    Some.of the expo guys have a bad rep. In some areas if there is not good local support it can be risky.

    Build quality they are great but local support is area specific. I dont have a lot of independants there but the factory is one of the largest employers in the area so I imagine you would be ok there

  322. Reply
    admin August 18, 2018 at 5:46 pm

    Hi

    Salt is old tech being regurgitated its unreliable and only gets you to 1-3 om of chlorine. There is cheaper better tech that can get you to below 1ppm. https://www.hottubuniversity.com/chemical-free-hot-tubs/

    Hot up south east spas in west palm. They have service guys there. Look at the getaway hot tubs

  323. Reply
    admin August 17, 2018 at 5:56 pm

    Dude. I’m in halifax πŸ™‚

    I send at least a dozen spas to the rock and have a local guy.

    If yer buying local only the Beachcomber should be on your radar and the problem there is they dont do any real performance massage spas but for a general well built hot tub you cant beat them.

    Hot me up on chris@hottubuniversity.com I’ll sort you out

  324. Reply
    admin August 17, 2018 at 5:49 pm

    Yeah master gets a bad rap from the expos. Some legit form bad support and some unwarranted from competitors. πŸ™‚

    Good build, good parts, good insulation. It’s a good place to start.

    The real key is on the ground support. Even if the dealer sucks master has a pretty robust back end customer service in some areas with good on the ground service it’s fine, even of the seller fucks up the factory can help.

    Dude yet in Indiana! That’s masters home state.. forget it yer fine. They will take care of you or master will cut thier nuts off lmfao

  325. Reply
    admin August 17, 2018 at 5:41 pm

    Man I dont know the dealer. They have never reached out. And when yer hitting half the buyers in a market they should all be reaching out but just because they are not net savy doesnt mean they are a bad dealer πŸ™‚

    Like the brands its goo build and mid to upper end performance

  326. Reply
    admin August 17, 2018 at 5:32 pm

    Hi

    Mann thats a tough one.

    We do lots of tricky installs like this bit without seeing the site it’s very hard to evaluate things like gradient, soil conditions, water flow etc.

    Rule of thumb is build a suitable retaining wall, best case is to tie it in to the concrete slab or at minimum build a block nor tiber retaining wall.

    Frankly it sounds like your concrete guy is not used to this kind of job. You need a structural concrete guy he will know what to do.

  327. Reply
    admin August 17, 2018 at 11:00 am

    The Artesian is a much better spa the price is ok not crazy good but relatively good.

  328. Reply
    admin August 17, 2018 at 10:54 am

    Hi

    Yeah, I am not a fan of the Arctic either, they just are not that well built the best thing about that company is the marketing ;-), did you have a lot of leaks or was it a component failure?

    check out the Coast spas here:

    Lumen Homes Inc.
    Details from Google Maps
    2450 Lancaster Rd #31, Ottawa, ON K1B 5N3
    http://www.lumenhomes.ca
    +1 613-738-1790
    View in Google Maps

    check out the artisans here:

    Purewater Total Home Leisure
    Status Unverified: We don’t know anything about the dealer but the Artesian line s on our good guy list

    Sells Artesian
    Remove
    Details from Google Maps
    2070 Robertson Rd, Nepean, ON K2H 5Y8
    http://www.purewaterpool.com
    +1 613-726-0099
    4.5View in Google Maps

  329. Reply
    admin August 17, 2018 at 6:54 am

    Thanks, Joel

    if you feel I helped throw me a , on my donation tab, every little bit helps to keep me clear of the spin monsters money and stay genuine and unbiased.

  330. Reply
    admin August 17, 2018 at 6:53 am

    Thanks, Tom donations help me stay out of the pocket of manufacturers and keep objective, although I will only say what i believe to be fundamentally true regardless of what anyone offers to pay me πŸ™‚

  331. Reply
    admin August 17, 2018 at 6:50 am

    So Ozonators in hot tubs are of very little value. while ozone is a powerful oxidizer the system required to really effectively sanitize the water is complex and expensive they need to be treated air on the intake, multiple absorption chambers, and ozone off gas destruct system… No hot tubs incorporate these high-end systems, the truth is on hot tubs they stop producing much ozone after a year and either need to be replaced at a cost of a couple hundred or unplugged… frankly you can spend the $200 on spa marvel or something similar and have equal results.

    looking at the payment means nothing it depends how long it is amortized over and the rate… what is the actual price to buy it? the $600 for the pad is good if they are digging the topsoil off then putting in crusher dust and leveleing and tamping and then putting a pad on…

  332. Reply
    admin August 17, 2018 at 6:44 am

    Hi Mark

    The problem with a plug and play is that on a cold day when you take the cover off they lose heat so fast and the little heater can’t keep up so 10mins is about the time you have until the water is getting cool and unit need to be covered again.

    There are lots of these that are dual voltage, you can plug them in and if you find you are not getting enough cold weather use you can remove a jumper and hard wire them and the heater goes fro, 1kw to 4.

    Go see these guys and look at the Getaway line, fantastic roto tubs and the LE are dual voltage…

    Backyard Living
    Status: HTU All-Star

    I have personally met these guys and spent a few days with them, they come highly recommended.
    Phone: 309-433-9047
    backyardliving2011@hotmail.com
    Remove
    Details from Google Maps
    902 IAA Dr, Bloomington, IL 61701
    backyardlivingil.com
    +1 309-433-9047
    View in Google Maps

  333. Reply
    admin August 16, 2018 at 11:31 am

    Hey Brad.

    yeas absolutely, any brand I recommend has the 4 main things, good shell, good parts, glued and clamped plumbing and full foam Icynene insulation!

  334. Reply
    admin August 16, 2018 at 10:44 am

    Hey Brad.

    it’s critical that you stick with an easy to source OEM parts list. and all 3 of those spas have all the right things the 8.2 would be my choice its literally the tub i sit in every morning πŸ™‚ here is a video i shot of mine, the first part is a performance the second I rip it apart… https://www.hottubuniversity.com/hi-end-therapy-massage-spas/

    The boys at Krevco sell them:

    Krevco Swimming Pools & Hot Tubs
    Approved: Master, Twilight, Clarity, MP Legend, Healthy Living, Plug and Play
    Remove
    Details from Google Maps
    700 Berry St, Winnipeg, MB R3H 0S6
    http://www.krevco.com
    +1 204-786-6957
    3.4View in Google Maps

  335. Reply
    admin August 16, 2018 at 9:59 am

    Hi Yvonne

    Maxx does not turn me on at all…

    Cradle supported shell and an insulation system that would never meet code for your house so why would it be good enough for your hot tub? they didn’t even clamp the plumbing lines on the one I saw…

    I’m going to email you a sneak peek at a video I shot yesterday explaining the insulation thing.

    Im a Beamsville Boy πŸ™‚ born and raised, you need to go see my friends Debbie at Niagara Hot Tubs… they are awesome and will take great care of you and carry solid brands.

    Niagara Hot Tubs
    227 Bunting Road Unit F, St. Catharines, ONT, L2M 3Y2 Niagara Hot Tubs
    227 Bunting Road Unit F, St. Catharines, ONT, L2M 3Y2
    Phone: 905-684-0770
    info@niagarahottubs.com
    http://www.niagarahottubs.com

    Debbie is the owner and her email is info@niagarahottubs.com
    Remove
    Details from Google Maps
    227 Bunting Rd Unit F, St. Catharines, ON L2M 3Y2
    View in Google Maps

  336. Reply
    admin August 16, 2018 at 9:42 am

    Hi Bob

    You absolutely do not want a separate circulation pump, especially for a rental unit… read this: https://www.hottubuniversity.com/24-hr-circulation-pumps/

    There is a high-end roto mold line out called getaway hot tubs that can run the heater at the same time as the pumps and is full foam, good parts, and glued and clamped plumbing, perfect for a rental. available is a basic single pump or a high-end double pump system.

  337. Reply
    admin August 16, 2018 at 9:37 am

    Hi Joel

    Tough number, most of the stuff at this price is garbage, used might be the way or you might get lucky on a Getaway or Nordic.

    try these guys

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110), (Opposite Home Depot & the Airport Plaza), Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.2View in Google Maps

  338. Reply
    admin August 16, 2018 at 8:59 am

    Hi Darren

    So of your List, it would def be the Artesian way out in front, they do all the right stuff, then the Bullfrog and if they did a nice hand rolled self-supporting shell they would be in my recommended group but that ABS pedestal supported shell is just not nearly as good. The other 2 ore on my watch list mainly due to the proprietary parts, I would never buy or sell a spa without the Balboa heating and control system…

    Here is why I don’t like proprietary parts… https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    You also have like 20 independent service guys in and around LA so buying from an event sale or a fair is pretty safe down there as long as you make sure you have a standard OEM parts list.

    running costs are all down to insulation, and usage… I’ll email you a sneak peek at a new video I shot yesterday about insulation.

  339. Reply
    admin August 15, 2018 at 8:28 pm

    Hey Steve

    you can hit me up by email if you need to chris@hottubuniversity.com

    enjoy your hot tub…

  340. Reply
    admin August 15, 2018 at 8:26 pm

    No worries man if ya need anything hit me up…

    Happy hot tubbing

  341. Reply
    admin August 15, 2018 at 3:08 pm

    Hi dawn.

    Any of those brands are solid micro silks a gimmicknin my opinion. I would not spend money on it πŸ™‚

  342. Reply
    admin August 15, 2018 at 12:47 pm

    Good build and upper-end therapy value. but lack of factory support so make sure the dealer is strong.

  343. Reply
    admin August 15, 2018 at 11:42 am

    Of all the brands Hot Springs make the Hot Spot is not the worst. Go see the getaway spas at best buy pools and spas in Cleveland. Hit Dallas or Ted up 440-623-7554

  344. Reply
    admin August 15, 2018 at 9:59 am

    Yeah my main evaluation is for build quality, performance wise the artesian does not match up to something like the Twilight but they still do a pretty good job

  345. Reply
    admin August 15, 2018 at 8:01 am
  346. Reply
    admin August 15, 2018 at 8:00 am

    tell them I said hi and to get you the right price or I’ll break their legs… lol

  347. Reply
    admin August 15, 2018 at 8:00 am

    Hi Steve

    there are some gems at that price and lots of nightmares πŸ™‚ it’s a tricky price point. go see the guys below, and look at the Getaway Hot Tub Ochos Rios… it is the best entry level spa on the market, good solid reliable and well build with top insulation and hand-clamped plumbing, its got all the right stuff.

    Spas and More!
    Remove
    Details from Google Maps
    12957 Gravois Rd, St. Louis, MO 63127
    spasandmorestl.com
    +1 314-843-7727
    2.9View in Google Maps

  348. Reply
    admin August 15, 2018 at 7:56 am

    If you want a good Canadian made spa go to these guys and get a Coast.

    Coast – Piscines Val-Morin Signature
    Remove
    Details from Google Maps
    175 Rue de la Pointe-Langlois, Laval, QC H7L 3J4
    http://www.valmorin.com
    +1 514-856-7738
    4.2View in Google Maps

  349. Reply
    admin August 15, 2018 at 7:50 am

    Hey Joe,

    East of you is Allstar Pool & Spa @ 1821 Tin Valley Cir, Birmingham, AL 35235

    West of you is Atlanta Spa & Leisure

    I went to these guys and saw thier operation and know the owner, great guys and they know thier shit.

    Details from Google Maps
    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000

  350. Reply
    admin August 15, 2018 at 7:46 am

    if you are diligent with your water and filter cleaning you will be ok, hit me up if you have issues.

  351. Reply
    admin August 15, 2018 at 7:44 am

    Don’t like Sundance because of the proprietary parts, frankly, I never looked further because that alone is more than enough to make me run for the hills read this: https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    Sunrise again middle of the road the big issue here is insulation… its crazy 2″ of batton insulation is not enough to meet code for your house so it’s not enough for your hot tub.

    you have a Coast dealer Coast – Valley Pool & Spa – Washington, and an Artesian dealer Artesian – Alpine Pools both would be better options, I also know master has some service guys there so reach out to Dan he might be able to help you… Owner Dan Henry
    Email : dhenry@eastcoastspas.com

  352. Reply
    admin August 15, 2018 at 7:11 am

    get back in touch with them, i set them up with 5 local service companies that can make this good for you

  353. Reply
    admin August 14, 2018 at 4:42 pm

    yeah all in the wording sometimes, typically that’s how it is done, they are all wet tested and the idea is you show the customer the tub while empty so they can see everything, then go through chems sitting at the table then tell them to turn the hose off and turn the power on when its full, sometimes it can take hours to fill and that would cost you $300 in labour for a guy to sit there and turn a hose off and flick a breaker on. πŸ™‚

  354. Reply
    admin August 14, 2018 at 4:36 pm

    meh, they are all similar, proprietary parts and big marketing and branding budgets so big money and frankly mid-grade build and performance, I guess Sundance… These types of brands are why I started this site, spin marketing and especially proprietary parts make these a total no-go for me… https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    you have 2 good service guys there if I were you id pop up to Canada and buy one aaa spa repair in Columbia falls and Brians spa service in Whitefish can handle service and they are on your doorstep…

  355. Reply
    admin August 14, 2018 at 4:27 pm

    Hi Eric. No idea about the Royal but small regional guys can’t afford to build to a high standard they just don’t do enough volume, but if you can get into the factory shoot me a video πŸ™‚

    Caldera is part of the Hot Springs Group and these big marketing guys spend so much on the branding and BS that there is not enough left over for the hot tub, and they use proprietary parts which are a big no-no in my books read this… https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    Tropical seas are Artesian and they are built right, I toured the factory in January also Indiana pools and spas in Bloomington sell marquis.

    But dude the master factory is in Fort Wayne… you can get smoking deals friom the local guys on demos and end of lines and they are in your backyard so you know they will service the hell out of you.

    Backyard Living
    Status: HTU All-Star

    I have personally met these guys and spent a few days with them, they come highly recommended.
    Phone: 309-433-9047
    backyardliving2011@hotmail.com
    Remove
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    902 IAA Dr, Bloomington, IL 61701
    backyardlivingil.com
    +1 309-433-9047
    View in Google Maps

    .

  356. Reply
    admin August 14, 2018 at 4:21 pm

    Hi Lisa

    I’m not a fan of any of them the PDC stuff is just not well made, the Sundance and Hotsprings are better spas but overpriced and full of proprietary parts read this to learn more why I don’t endorse proprietary parts. https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    there is a Coast dealer called del Mar pool and spas in Danbury go look at those. there is also an Artesian dealer Factory direct hot tubs in Branford and a factory direct group selling Master these three would be mile better quilty and better parts.

    try these guys and see if they have service in your area.

    Factory Direct sals
    Master
    888-315-7727
    Remove
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    51 Railroad Ave, Cheshire, CT 06410
    View in Google Maps

  357. Reply
    admin August 14, 2018 at 1:51 pm

    Hi Scott

    they use a good easily sourced reliable parts list.

    The big issue i have is the Shell, I am not a fan of the ABS plastic shells, they just and nowhere near as strong as a good glass shell, anytime you need to put pedestals under a shell to support it means its not a great shell…

    they also engage in a lot of pseudoscience bs with regards to flow rates and use scaremongering about leaks… good well plumbed spas don’t leak so the pods do nothing but limit where the jets can go but that’s secondary stuff.

    https://www.hottubuniversity.com/bullfrog/

  358. Reply
    admin August 14, 2018 at 1:08 pm

    Sweet. you will love it!

    There are some delays in all the brands I endorse because with half the buyers in North America coming to me for advising the brands that are building great hot tubs are experiencing unparalleled growth…

  359. Reply
    admin August 14, 2018 at 1:05 pm

    Hi Tracey

    I tried calling them a few times I can’t get anyone to answer I just get a machine and can’t find any hard info…

  360. Reply
    admin August 14, 2018 at 7:53 am

    Hi John

    the HL line is like most brands top ends, it has a good mix of high flow therapy jets and regular jets but it is not in the class of the Twilights or island elites, that being said for most people it would be more than they need..

    i would not bother with the masterful it already comes standard with eco pure and if you add on spa marvel you can get to drinking water levels of chems and it’s super easy to manage the water.

  361. Reply
    admin August 14, 2018 at 7:45 am

    If you are going ot go local look at the bullfrog by wet and wild.

    I am dealing with a service guy down there and might be able to help you out. let me look into it.

  362. Reply
    admin August 14, 2018 at 7:43 am

    Hey Brendon

    man proximity is rarely an assurance of good customer care πŸ™‚

    either a dealer is on the ball and good or not… ping them and see, a lot of dealers have a good pool of independent guys around for service.

  363. Reply
    admin August 14, 2018 at 7:41 am

    The Nordic is a solid well-built spa but performance wise they don’t do anything in the high-end therapy massage class.

    There is not much around you except loads of independent service guys, I have like 5 around you registered so you should be able to buy any brand with good parts and get good service out there.

  364. Reply
    admin August 14, 2018 at 7:31 am

    Hi Tracey… Strong makes this spa that I reviewed and the video went viral… I am definitely not a fan of this brand πŸ™‚

    https://www.hottubuniversity.com/strong-spas/

  365. Reply
    admin August 14, 2018 at 7:09 am

    Hi John

    While you could just put insulation in there a vapor barrier will greatly increase the heat retention… its why it is mandatory on a house to wrap it. By making these batons into nice little-sealed units and nestling them together you will greatly reduce airflow and get better performance.

    And yes absolutely leave the motor area open so the motors can breathe. or better yet use good expensive Icynene insulation which does both things better πŸ˜‰

  366. Reply
    admin August 14, 2018 at 7:06 am

    Hi Bill

    The Hot springs can be a good tub with a great dealer that has carried the line for years. They will know the specific idiocracies of the goofy parts and fabrication. My biggest thing here is you pay a lot for marketing, branding and advertising for these brands and the tub, in my opinion, is middle of the road performance, and build and priced super high to cover the massive branding and advertising budget… There are way better spas for less money.

    The other problem is every year more and more spas are bought and sold online or at events, more and more retailers are disappearing and being replaced by service centers, I get the feeling that the market is going to change here pretty quickly, the reality is great dealer customer care is not about proximity its about information, you need someone to call to help you through the little stuff and the actual repairs on the ground if you have a standard parts list is as good or in a lot of cases better with an independent service company that does nothing but fixing hot tubs.

  367. Reply
    admin August 13, 2018 at 7:06 pm

    Hi Nancy

    I should have HotTubgiveup.com where I just buy the tub for you πŸ™‚ Sometimes I wonder how I became a hot tub expert… What a weird life, lol

    Anyway… Vortex is an NZ brand I knew nothing about it until yesterday when strangely enough someone else asked about it… long and short is nope the hell out of there, a goofy control system (poss gecko) no clamps on plumbing and a dodgy insulation system.

    Jacuzzi is on my hit list because of the proprietary parts… Make sure you at least have a balboa heating and control system. https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    Between the Balance, the Hollywood, and the 735L the Hollywood is the winner for performance the Balance 7 for usable space.

    Stay away from the vector stuff, all the parts are goofy and if it fails which it likely will because all it is is different shaped pieces with names designed to confuse you and make it sound special then you are going to be screwed for parts, and the reality is anyone making parts to lock you into them is great for them bad for you… So either the HL or the Antigua and they are very different spas… Performance wise the Antigua in this group.

    Overall you need to make a decision on what buyer you are… If you are broken and looking for therapy like me I have to say the Antigua but you should hit the Master dealer up and try and get them to match the price on a Twilight… it’s the best and they should be able to get close… If it’s about space and entertaining then the Balance 7.

  368. Reply
    admin August 13, 2018 at 3:21 pm

    HI Tracy

    All you have there are Dynasty and Hydropool and neither would I buy or sell… ever… Brands like this are the whole reason I started this site…

    https://www.hottubuniversity.com/dynasty-spa/

    https://www.hottubuniversity.com/hydropool-hot-tub-review/

    You do have a gem there though. Oralia Pool design is an award-winning retailer that does installations and service for hot tubs.

    When you have an asset like this in your market you can literally buy anything that is built well and uses the good OEM parts and be assured of good solid customer care levels.

  369. Reply
    admin August 13, 2018 at 3:06 pm

    I have sent a lot of people to Davids and never had an issue.

    Winterizing is never included in a sale and can be booked through their service department I would assume or through any service company or done yourself its pretty easy.

    Warranties are never free. If someone offers a 5 year or a 3 year or a 2 year you can be assured it is built into the price by either the manufacturer or the retailer. just because it is not an itemised item does not mean you didn’t pay for it and in no way is an indication of quality… frankly a 3 year with the option to purchase more is better than a 5 year that you paid for anyway because in one case the retailer is offering you a choice and in the other they are forcing you to buy it and hiding the price in the price of the tub πŸ™‚

    I think Davids does a good job and again I have sent dozens of customer to them

  370. Reply
    admin August 12, 2018 at 7:26 am

    Hi Steve

    I know the area well, used to boat Georgian bay every summer lovely area.

    neither are on my good guy list, but of the two the Bullfrog is much better built and insulated, I am really not a fan of the Hydropool

    You don’t have a lot of choices out there, but I do have a good service company in that area so if you stick to brands with good parts you can buy from out of the area.

  371. Reply
    admin August 12, 2018 at 7:12 am

    Great I love that spa, I literally just got out of my 8.2 πŸ™‚

  372. Reply
    admin August 11, 2018 at 4:35 pm

    Hi Mike

    Wa is an area mostly supplied by out of state sellers, there is a huge resource of independent service companies there and any well-built brand with a good parts list can be effectively serviced by this rich resource.

    The Artesian spas meet our standards.

  373. Reply
    admin August 11, 2018 at 4:34 pm

    Hi Laura

    I was out to see your factory in January, your production manager was open and honest and I know first hand that you guys do a great job.

    When a company meets my strict guidelines for production I’m happy to work with them, but you should contact me directly and investigate how you can help us help you. I’m already sending people your way because I know your tubs are a good purhase. We are helping to put your brand in front of nearly half the buyers in the US market.

    We should talk about having us do a review video of one of your products, this does not give you any control over what we say but when you are building like I know you are then we can do great things for your brand. We can also help you a lot by having access to your dealers so we can investigate them and see if they meet our criteria for service and support which would then put them in the recommended dealer list.

    We are committed to putting great products from great dealers together with customers!

  374. Reply
    admin August 11, 2018 at 4:25 pm

    def the Bullfrog, the American whirlpools do not clamp the plumbing lines and uses radiant barrier insulation with 2″ of batton insulation, radiant barriers were all the rage int he building industry in the 80’s and 90’s until all the northern US states and the Canadian mortgage housing authority issued warning about it, it is a poor insulator and not effective for containing heat in a system, this stuff was drummed out of the regulated industries now its the “miracle” insulator on hot tubs.. stay away. the shell is also cradle supported which means it’s not robust enough to support the weight of water… this does not meet the minimum criteria for a brand I would endorse.

    The Bullfrog does everything right except the shell, I’m not a fan of the old ABS plastic shells most guys went away from this tech 20 years ago because of failure rates but it certainly beats the American whirlpools on my scale, this keeps them out of my recommended brands, you need to at least build a good shell, clamp the plumbing insulate right and use good parts to be worthy of my endorsement.

    try these guys

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379

  375. Reply
    admin August 11, 2018 at 4:19 pm

    Vortex is a mid-grade brand out of Australia, poor foam, goofy resin shell and a mid-grade control and heating system. It would not make the cut for my recommended brands.

  376. Reply
    admin August 9, 2018 at 11:12 am

    Build quality it is fine, good parts, good shell, good plumbing and if you order the full foam good insulation.

    Depth is an issue, it will be belly deep, man I really like a good 60″ deep swimmer but be careful lots of guys just putting the 51″ deep swimmers on a pedestal to call them 60″ deep πŸ™‚

    The layout is goofy.. those seats along the side will make this very unusable for actually swimming against the current, you will be biffing your feet and legs off those seats. it’s really more of a big hot tub that a proper swim spa.

    try these guys and look at the H2X same build quality and parts but much better flow rates and clean open areas and much better jetting in the main seat and deeper…

    Hice’s Pool Spa & Patio
    Status: HTU Approved
    Brands: Master, H2x, Clarity, Twilight

    These guys have a great line of spas and good service.

    Owner: Gerald
    Dealers #1 931-455-2500
    Remove
    Details from Google Maps
    507 W Lincoln St, Tullahoma, TN 37388
    http://www.hicespool.com
    +1 931-455-2500
    5.0View in Google Maps

  377. Reply
    admin August 9, 2018 at 10:47 am

    Nope perfect that a 94×94 tub and the base is around 91×91 all good…

  378. Reply
    admin August 9, 2018 at 10:46 am

    nice, shoot video of the tub and spend a lot of time in the equipment area get close-ups of pumps esp between the electric motor and the pump head and the heater.. send it to me by email chris@hottubuniversity.com

  379. Reply
    admin August 9, 2018 at 10:45 am

    Yikes! thanks for the info

  380. Reply
    admin August 9, 2018 at 10:44 am

    Thanks! have a great day and happy hot tubbing

  381. Reply
    admin August 8, 2018 at 10:55 am

    Dynasty I would be leery of, check out the video of the one I got ahold of… https://www.hottubuniversity.com/dynasty-spa/

    That cover lifter in the picture we went away from the plastic bracket was snapping in half, we went to a similar one with an aluminum bracket.

    There are no good brands out there and hardly any dealers, they are all going broke… these guys in west palm sell spas all over the state they are by far the biggest seller in Fla and have a ton of independent service guy in Tampa to do service, call them and see if they can help you.

    South East Spas
    Have met these people several times and they are good solid reliable people, by from them and get hot tub university approved on the invoice and then you can always fall back on us if need anything/

    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  382. Reply
    admin August 8, 2018 at 10:46 am

    Hi Jamie

    1. Marquis, for the main reason that they use a good reliable readily available OEM parts list and Hot Springs makes goofy proprietary parts that only fit their spas… read this for an explanation… https://www.hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    2. spa that spends big money on branding, marketing, spin hype and bullshit don’t just fool joe public they fool dealers too πŸ™‚ most dealers do not know much about the reality of this world they just drank the kool-aid and now regurgitate the info to you and lots of them really believe the spin… they are not being dishonest they are just uninformed.

    3. 2nd-time buyers almost never buy loungers but first-time buyers insist on them so its simple supply and demand – Give the people what they want – its easier than spending the time to educate them πŸ™‚

    4. Used spas can be good or bad, stick to a good brand and take a video of the equipment area and the tub in general, send it to me ill have a look, get good slow moving pans of the motors close up, the heaters everything…

  383. Reply
    admin August 8, 2018 at 10:26 am

    Hi Mary, there is no one right around you but there is a dealer in Pheonix and they might have a service depot there, hit them up and see if they can help you.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
    Details from Google Maps
    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    5.0View in Google Maps

  384. Reply
    admin August 8, 2018 at 10:16 am

    Love Rhode island, great surf ski community I’m coming do through there to race the lighthouse to lighthouse in Maryland next month!

    Lazy boy is not really a brand its a p[rivate label and its been messy spa every time I have seen it, I think its built now by Hydropool or sunrise.

    Call these guys they likely have a service guy down there and they carry good brands…

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
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    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  385. Reply
    admin August 8, 2018 at 10:12 am

    Coastal spa and patio in Placentia carry artesian but that market is a mess, all the retailers are going bust because the cost of on the ground brick and mortar showroom are so high that the prices they charge are batshit crazy so most people are buying from out of state or at events, which frankly aren’t much better because they cost a ton to put on…

    The good news is the local independent service market is vibrant and full, I literally have over 20 independent service companies in the area registered with the site so you can buy anything with a good standard parts list and be well taken care of.

    there is a monthly or bi-monthly expo there its an option as well.

  386. Reply
    admin August 8, 2018 at 9:38 am

    Hey, paul.

    Not a lot of good choices right around you, but the biggest seller of hot tubs in Canada is in Kitchener and he has service guys around you… you will save a lot and he does a good job.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.5View in Google Maps

  387. Reply
    admin August 7, 2018 at 9:29 am

    Hi Brad.

    Both are good tubs.

    I like the new layout on the clarity, big open spaces are what you want in a water environment and that footwell just has so much room you can actually get 14 sets of legs in it, the BF, unless you have friends with no legs, will be a squeeze.

    the shell on the clarity is a hand-rolled vinyl ester resin cored self-supporting shell the BF is an ABS plastic shell, a lot less expensive to build and it needs pedestal s to support it and keep it from breaking, I’m not a fan of this outdated tech from the 80’s

  388. Reply
    admin August 7, 2018 at 8:50 am

    Hi Bob

    Get a rotomoulded.

    they are hardy and virtually indestructible, the non-slip finish is good for liability issues and there are a few that are built right.

    You want big and open not too much fancy shit, full foam, and good parts.

    If you stick to standard parts list there is a great service guy we have registered there called Olsen’s spa service who can take great care of you.

    Personally the Nordic or Getaway would be good options.

  389. Reply
    admin August 6, 2018 at 1:36 pm

    thanks man!!!

    click here for options πŸ™‚

    https://www.hottubuniversity.com/funding/

  390. Reply
    admin August 6, 2018 at 1:36 pm

    thanks man!!!

    click here for options πŸ™‚

    https://www.hottubuniversity.com/funding/

  391. Reply
    admin August 6, 2018 at 1:35 pm

    LOL

    the dealer does not know what he is talking about πŸ™‚

    its Balboa control and heating system and CMP jets

  392. Reply
    admin August 6, 2018 at 1:29 pm

    Hi Celeste

    yeah, it’s a wonky world. The hot tub industry with its old-school high-pressure sales tactics and loads of cheap crap with fancy marketing like the brand you just mentioned… You dodged a bullet in my humble opinion the best thing about an arctic spa is the brochure.

    Yeah, 8k Cdn can get you a good spa but its a super dangerous pricepoint, most stuff at that number is crap but there are a few gems.

    Unfortunately, nothing in Edmonton but that’s not the end of the world, there are a lot of tent sales and special events and that has created a rich pool of independent service centers. I have 3 guys listed there so you will have no problem getting good care.

    I would go to a Nordic hot tub, or a getaway Hot Tub both great durable spas with good parts and good manufacturing but because they are roto mold spas you can save a ton. The rotomoulded tubs are durable as hell but most of them are cheap junk., the New getaway line is awesome and the Nordic is a close second, the Getaway beats in on insulation by a lot and has the best color in the new sea salt finish.

  393. Reply
    admin August 5, 2018 at 7:25 am

    Hi Mary

    You know for most people all hot tubs look good, and the reality is seeing one isn’t likely going to help you much, they all look nice πŸ™‚ also you don’t likely have the information to evaluate a hot tub from the site, not many people do.

    In your area, there are very few options. a couple marquis dealers and they are well built but they don’t do anything in the performance range of the twilight, I really think its one of the best tubs out right now. You also have 3 independent service centers out there so you should be ok for support.

    Here is a video I did of mine if that helps.

    https://www.hottubuniversity.com/hi-end-therapy-massage-spas/

  394. Reply
    admin August 5, 2018 at 7:20 am

    Covers are the bain of the hot tub world for sure.

    I do not like the hydraulic ones, they really mangle the cover and have had a lot of failures.

    Go simple, Aluminium and aluminum brackets if possible, the steel just rusts eventually and the plastic brackets break.

    I found a really good one I sell but its a no name and it stands up like a wall.

  395. Reply
    admin August 5, 2018 at 7:14 am

    Both lines are well built, and neither have factory support so in both cases you need a good dealer.

    I like the monster jets in the Island and overall i think it will be a slightly better performing spa, and I have toured the factory and know first hand the build.

  396. Reply
    admin August 4, 2018 at 3:45 pm

    The coast is a solid tub, I’m going out there this month to see the factory but I anticipate them getting on our approved brand list.

  397. Reply
    admin August 4, 2018 at 3:44 pm

    Hi Jennifer.

    The H2X is one of the top swimmers out there but go to the deep version you will appreciate the extra room. The depth makes a massive difference.

    The flow rate is great the builds are great the parts are great it really is a top swimmer. I have the trainer 19 D in my backyard which is basically the t15D with a hot tub tacked on. I swim in it 3 times a week at least.

    hit me up if you buy any swimmer ill get you set up on the right chemical program that will save you money and make your life easy.

  398. Reply
    admin August 4, 2018 at 3:35 pm

    Hi Michael

    The brand is well built and ticks all the right boxes.

    Performance wise it is going to be upper mid to lower high. lots of the small inexpensive jets but a few hi flow therapy jets. there is really no foot jets and the neck jets are the small ones and really don’t put out enough water for real massage.

  399. Reply
    admin August 4, 2018 at 11:27 am

    Hi James

    The whole filter thing is meaningless all filters do is remove debris from the tub and all tubs filter well. it does not matter if you see the filtration working. the other thing is the Artesian might have had a circulation pump which I never recommend always go with a regular two-speed high flow filtration system.

    There is nowhere in So Cal you can try a master, that whole market is wackadoodle, most of the retailers are gone or dying, the cost of retail brick and mortar is brutal there most spas being supplied to that market are bought at events or from out of State. There are on the other hand tons and tons of independent service companies.

    Read this article: https://www.hottubuniversity.com/hi-end-therapy-massage-spas/

  400. Reply
    admin August 4, 2018 at 10:40 am

    Hi Lazo

    Yeah in my mind it is worth it, the Payton is all small low flow inexpensive jets and really should be compared to the Clarity line, the HL is a much higher end tub from a performance and jetting standpoint and the Balboa control and heating systems is just ion a class of its own and easy to source parts for I hate proprietary parts its a scam…

  401. Reply
    admin August 4, 2018 at 10:37 am

    Hi Peter, there is nothing close to you but as a result, there are 5 independent service companies there I have registered, you should not have any issues with customer care there.

    I can send you a list of local service guy but the guys up in Waynesville has these guys listed I’m sure.

    I know the owner there at Davids, Chris Sutton is a solid guy and will take great care of you.

    I prefer the TS 8.25 to the 8.35… read this https://www.hottubuniversity.com/small-pumps-large-pumps/

  402. Reply
    admin August 4, 2018 at 10:24 am

    Hi Sal

    I went to look at the Marquis website to compare them but the site is giving a warning about security πŸ™

    The truth is the vector is a dumb tub all those goofy sharp angles look cool but they will date the purchase, its cool now but will be lame in 2 years, It will also cause problems down the road for replacement parts and once you fill it with water you won’t even see it plus moving around in that tub will be a pain bumping into all the crazy angles, water world is about open spaces, not crazy contouring, I would stay away from that tub

  403. Reply
    admin August 4, 2018 at 9:54 am

    Hi Guy

    Yeah, not going to happen πŸ™‚ this is a pressure side filter, Its the only thing I am not a fan of on that tub but it’s not a major issue.

    The first example of this is the filtration system, It is an old pressure filter systems and the β€œspin” put on it is great!! People love the sound of a β€œpressure filter” housing, heck it’s filtered under pressure! It must be good! The reality is almost all of the industry has moved away from this filtration system and moved on to β€œsuction side” filtration.

    There is one big difference between the two systems: On older β€œpressure filter” systems the water is filtered on the pressure side of the pump and on suction side filtration it is filtered on the suction side of the pump! That means that on this older pressure filter system the water goes through the pumps and through the equipment before it gets filtered!!! The accumulation of debris in the pumps and in the heater elements can cause damage and it just makes sense to filter that water prior to it going through the equipment! That is exactly why 90% of the industry abandoned these old pressure side filters decades ago and moved to suction side filtration, it filters the exact same amount of water but it does it before the debris goes through the heater and the pump.

    Another pitch they use is that when you remove the filter the debris from the filter won’t fall into your hot tub water. Its silly because the debris falls into the filter housing and when you put the clean filter in and turn it on half of that debris gets blown into the tub anyway not that it matters, the little bit of debris that falls into a hot tub or the filter canister when changing the filters gets re-trapped in a few minutes… and debris does not float out of the filter when the pump is off, I hate scare tactic marketing.

    How all filter systems really work is the water goes through a filter which cleans all the debris out of the water, then that water gets dumped back into the tub so right away it gets mixed into the unfiltered water… over time more and more water is filtered and after a few hours, there is no debris left. The only way to really have 100% filtration is to pump the water through a filter into another container, then once it is all filtered you can put it back into the hot tub…

  404. Reply
    admin August 3, 2018 at 11:01 am

    Thanks, man and enjoy! hit me up if you need anything

  405. Reply
    admin August 3, 2018 at 11:00 am

    Hi Lazo

    First off the Sundance is an ok spa but the proprietary parts would make it a no go for me.

    Second, you live in Kitchener the biggest dealer in Canada for any brand is there and they carry much better-built spas and the price should be good, look at the Clarity line very similar performance and design.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
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    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.5View in Google Maps

  406. Reply
    admin August 3, 2018 at 10:54 am

    Yep both are similar for performance but the clarity is a much better build, and I love that shell design, bog open seating with a massive footwell, that’s a new design last year and it’s a great roomy spa I would expect to pay a bit more for the clarity.

  407. Reply
    admin August 3, 2018 at 10:52 am

    They are both good build quality, parts and insulation, the Artesian is going to outperform it.

    from there on its personal preference.

  408. Reply
    admin August 2, 2018 at 2:47 pm

    Four winds are the middle ground.

    They use a goofy rigidiser on the shell instead of fiberglass, there have been delamination issues previously. I don’t know if they still do it but they also used to use a particle board base and then a 1×1 wood subframe on the bottom, made it easy to pick up with a forklift but the particle board would sag over time and it exposes the base of the spa to the air which means higher heat loss.

  409. Reply
    admin August 2, 2018 at 2:37 pm

    My bad… hit alk to 150 then if needed drop ph to lower end of ok around 7

  410. Reply
    admin August 2, 2018 at 2:24 pm

    Hi Lori

    Coast is a good spa and wet testing really does not tell you much.

    read this. /

  411. Reply
    admin August 2, 2018 at 12:23 pm

    Absolutely the Artesian better build quality by a long shot and no goofy proprietary parts like the other 2 are full of.

    Pricing is always hard to comment on, regional differences in the cost of doing business, distance to the factory, service levels and size of the business are all effectors.

    Most tubs are very similar seat depth, one gimmick is to mount it on a pedistal to put a bigger number in the depth collum πŸ™‚

    The artesian dealer or the Seattle Hot Tub Company sells Marquis.

    There is also another option, the west coast, in general, is a very changing market, retailers are dying like flies and being replaced by independant service comapnies ans more and more people buy from out of market, if you stick to brands with standerd parts lists you can buy from out of state and get great deals and have good service, I literally have 6 independant servicd centers listed there.

  412. Reply
    admin August 1, 2018 at 6:18 am

    Marquis is a funny group, I get calls for factories every week trying to get on our recommended brand and these guys I have been trying to get into seeing their factory for 6 months and they just won’t let us. they are crap at returning calls and I sell them a couple hundred spas a year… makes me wonder what chance a customer has πŸ™‚

    not sure about that model but I got a guy near you who is a superstar, these guys have taken care of dozens of customers for me and never hear a bad word about them.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
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    1282 Broad Hollow Road (Route 110), (Opposite Home Depot & the Airport Plaza), Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.2View in Google Maps

  413. Reply
    admin August 1, 2018 at 6:12 am

    Hi Sandy

    it’s a regional manufacturer out of Grimsby Ontario. cradle supported shell and an insulation package that would never meet code here for a house so it’s not good enough for your hot tub… Roxul needs to be 6″ think to meet code so why is 2″ enough in a hot tub??? it’s not…

    Email this guy he is a friend and can help you out in that area.

    griffryan@hotmail.com

  414. Reply
    admin August 1, 2018 at 6:08 am

    Hi Nancy

    not heard of them, had a quick look and it looks like a rebrand, buyers groups will get manufacturers to build them a private label or they will bring in a line from China and private label it,

  415. Reply
    admin August 1, 2018 at 6:04 am

    Hi Guy

    the big thing here is that they both do a lot, so if a guy is gluing and clamping and is filling the cavity the two things together make a great combo for a leak free tub. and yes absolutely it makes a big difference, when we say it does not harden we mean it does not turn to a rock it still sets up firm.

  416. Reply
    admin August 1, 2018 at 6:02 am

    the Getaway spas from master area great entry level reliable spa without too much silly stuff, then the Clarity not sure what the entry level is for Marquis.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
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    1282 Broad Hollow Road (Route 110), (Opposite Home Depot & the Airport Plaza), Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.2View in Google Maps

  417. Reply
    admin August 1, 2018 at 6:00 am

    Absolutely if you want to go local Coast is the one, good build quality, good insulation, good shell and good parts! I like these guys they are on my recommended list and I’m going to be seeing the factory this month if I ever get enough time!

    The only other one I would consider would be the Nordic, but it def a lower end performance tub and the insulation is middle of the road,

    The AW and Vita) I would not take seriously cradle supported shell, no clamps on the plumbing and reflective insulation that was basically banned in home construction 20 years ago and is now the miracle insulation in hot tubs πŸ™‚

    The Jacuzzi suffers from proprietary parts which is more than enough for me to run for the hills.

  418. Reply
    admin July 31, 2018 at 11:43 am

    hey dude

    these guys are awesome, one of my top recommended guys

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110), (Opposite Home Depot & the Airport Plaza), Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.2View in Google Maps

  419. Reply
    admin July 31, 2018 at 11:43 am

    hey dude

    these guys are awesome, one of my top recommended guys

  420. Reply
    admin July 31, 2018 at 11:40 am

    The jacuzzi is a decent enough spa from a performance standpoint but I would absolutely never buy or sell one because of the parts.

    The LSX is going to perform well and has the top parts and build quality out there and they use the Icynene foam insulation system.

  421. Reply
    admin July 31, 2018 at 9:04 am

    Hi Andrew

    I’ll send you over the spec of where the wire needs to come up for that model.

    He is right you should not need any re-enforcing if he has good base prep.

  422. Reply
    admin July 31, 2018 at 9:01 am

    So American whirlpool is Vita and Maxx and it’s middle of the road. Cradle supported shell and no clamps on the plumbing and an insulation system that is all hype and bullshit. its funny in this unregulated industry we have bizarre conversations about insulation systems that we would never have in the home building industry. My rule of thumb is simple. If it does not meet code for a house in your area its simply bullshit and not good enough, these reflective foils were all the rage in the 80’s and then all the northern US states and Canada issued warning about it and it was basically banned in the housing industry and now all of a sudden its the miracle insulator for hot tubs πŸ™‚ This shit has virtually no R-value it is crap at containing heat in a system and is only really suited for reflecting radiation away from things, so in Florida put it in your attic and it will bounce heat away but you need thermal mass to contain heat and R-value is king.

    Sundance is definitely a step above but what kills it for me is the proprietary parts, I would never buy or sell a brand that does not use the good parts Esp the heating and control system.

    these guys sell Artesian check them out. You also have 2 local hot tub service companies, that means you can go to any brand using a good parts list.

    Artesian – Xtreme Backyards
    Artesian
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    108 Town Center E, Santa Maria, CA 93454
    http://www.xtremebackyard.com
    +1 805-925-5040
    4.7View in Google Maps

  423. Reply
    admin July 30, 2018 at 3:16 pm

    Hi Edward

    They are very close but there is one big difference, the Captiva only has around 10 of the expensive hi flow therapy massage jets. the rest are the inexpensive low flow jets, it also only has one flow control nozzle and I assume that is for the foot jets whereas the twilight has two one on each pump. also, the neck jets on the twilight are 3.5″ therapy jets the Captiva I think are the small ones and they just do not push enough water for a shoulder massage. also, I like 2 big pumps, they are way more efficient

    So while I like both these spas equally from a build standpoint the performance on the twilight is a lot better.

    I have nothing in your area, the guys in West Palm sell all over the state and there are a few service companies they use in your area.

    South East Spas
    Have met these people several times and they are good solid reliable people, buy from them and get hot tub university approved on the invoice and then you can always fall back on us if need anything/

    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  424. Reply
    admin July 30, 2018 at 2:52 pm

    So Sundance jacuzzi and hydro pool are all owned by the same group. I don’t like the first two because of the proprietary parts

    Hydropool I am even less impressed with

    Strong again not something I can get behind

    Bullfrog is by and far the best built of the list, the only thing I do not like is the ABS plastic shell, I really like a good hand rolled self-supporting fiberglass shell with a vinyl ester resin core. but it has a great parts list, glued and clamped plumbing lines, and full foam Icynene insulation system.

  425. Reply
    admin July 30, 2018 at 11:31 am

    Vita is part of Maxx now, I opened one up the other day in Atlanta and have to say I was not overly impressed. cradel supported shell, no clamps on the plumbing, an insulation package that would never meet code for a house in a northern state.

    Austin carried Artesian and premiere carries marquis both better buys and I got a great guy in Houston and I know he has a service guy locally try them as well

    Primo Hot Tubs and Swim Spas
    I had the pleasure of spending some time with Vince and his crew recently. These guys are doing a great job in the customer care end and they carry my go to brands.
    Vince.Primo@yahoo.com
    Remove
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    22315 Gosling Rd, Spring, TX 77389
    primohottubsandswimspas.com
    +1 281-466-2618
    4.0View in Google Maps

  426. Reply
    admin July 30, 2018 at 11:27 am

    Hi Tom

    Anything over 45 minutes to an hour away means they will likely use an independent service company Top Hat Stoves & Pools in Wheeling is near you and good.

    The Maxx should be a lot cheaper…

    Twilight Vs Envoy

    twilight has many more of the expensive hi flow jets and it has flow control so you can divert a whole pump into the main seat and a whole pump into the massive monster jets in the footwell, the Evie really compares more closely to the line down from Twilight called healthy Living, Maxx does not do anything in the ultra high-end therapy spas like the Twilight. see this video on how it runs and is built.

    then the build issues…

    Twilight hand rolled self-supporting shell Maxx, thin cradle supported shell
    Twilight glued and clamped plumbing Maxx dip glued
    Twilight and Maxx both use the Balboa heating and control system
    Twilight $450 full foam Icynene around R-20+ Maxx $100 foil with batton around R-8

  427. Reply
    admin July 29, 2018 at 8:33 am

    Hi Vince!

    glad to help, let me know what chems you are going to use I can drop ship at the right price and know all the secrets to easy eater care πŸ™‚

  428. Reply
    admin July 29, 2018 at 8:32 am

    Hi, Guys, I don’t know the dealer, they have never reached out to us.

    I’ve seen and reviewed the factory for the H2X and the ATV guys won’t let me see near the place which raises a lot of alarm bells for me, they are also crap at returning calls and do not have end-user support so you really need a great dealer, the H2X guys have full factory assistance if your dealer drops the ball.

  429. Reply
    admin July 29, 2018 at 8:25 am

    Def the beachcomber out of that group, way better build and much better parts, the Sundance uses proprietary parts, bad idea… watch this…

    Forget the miracle chemical aftermarket UV and salt… just goto spa marvel or aqua finesse… way lower chems and easier and cheaper, never buy any of the miracle chem reduction systems the after market stuff is cheaper and I can drop ship your chemicals there for a great price on yearly loads. hit me up for pricing because not only do I have great prices on chems I have tip sheets and advice that will make water care a breeze…

    Talk to the girls at Empress in Calgary they have a few service install guy up there and carry Twilight and HL…

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
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    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.4View in Google Maps

  430. Reply
    admin July 29, 2018 at 8:14 am

    Hi Kyle

    Where are you getting your spa from? I know parry sound really well I was there 3 or 4 times a year for a decade πŸ™‚

    I don’t see any local guys there and I can get you great pricing on several lines down there.

  431. Reply
    admin July 29, 2018 at 8:10 am

    Hi lyndon

    pes gravel moves around a lot its not typically used for this application.

    do what you said then put crusher dust in and level and tamp then p[ut patio stones down. you can put it right on the crusher but for the extra couple hundred a concrete patio stones make a great base…

  432. Reply
    admin July 29, 2018 at 8:08 am

    Hey Derek

    I cant really help with the diagrams and parts, I have heard of spa builders but you can likely get parts online for it.

    Unplug the ozone and forget about it.

    Insulation… goto home depot buy roxul or fiberglass pink and hefty industrial garbage bags and tuck tape. Make battons and just fit them around the tub making sure to leave ample airspace around the equipment. if you find pumps shutting off because of overheat then add some closable vents in the equipment area for summer use.

    You can use aquafinesse or for a budget version goto spa marvel… on either one hit me up ill get you dropshipped at the right price for the chems, give you good tip sheets to help you and it helps me keep unbiased πŸ™‚

  433. Reply
    admin July 29, 2018 at 8:01 am

    Hey John and Mary.

    It’s great when I get real people to swim testing all these swimmers and saying exactly what I say πŸ™‚ I was really surprised by the H2X VIP swim jets I had an old H2X and when it came out if figured it was more bullshit but the tech sounded reasonable and when I swapped mine out I was blown away, I race kayaks at the national level and work out 5 days a week and I only use about 60% of the maximum flow on the H2X I have for my 20 minute swim workout.

    I use the standard Eco Pure Ion filter system that comes stock standard on that line and then the Aqua Finesse and run .5 ppm chlorine levels.

    the 18′ and 15′ are very similar a lot fo the 18′ is the sunbed πŸ™‚ actual water surface area is similar.

    cover wise the smart tops have been good we sold a lot fo them, there were some issues but the factory was good at fixing, replacing and they seem to have worked the bugs out. The roll-up covers are awesome and she can likely handle it herself but they are pricy.

    Listen I can drop ship you the chemicals at the right price esp if you buy year lots with filters… I’ll save you a ton, offer good advice (I have some tips and tricks on this product that will make your life easy!) and you help me too πŸ™‚

  434. Reply
    admin July 29, 2018 at 7:46 am

    hey, how are you doing?

    They’re well-built nothing I have against machine insulation system he’s a little bit of foam on the shell and it’s a cheap poly based foam and then they use that fiber material so overall you’re probably looking around 2 or 6 or 7 maybe even R8.

    Other than that it’s good parts, and they glue and clamp the plumbing lines, also, those rotationally molded shells are virtually indestructible.

    Up until this year, I would have said it’s the best Roto mold on the market but then getaway Spas came out and everything on them is identical to the build construction of the Nordic and they have a full foam insulation system which is worth about four hundred bucks more…
    check out these guys.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
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    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  435. Reply
    admin July 28, 2018 at 7:04 pm

    You know what’s funny for about 10 years the main picture that showed up on the Internet of swim Spas was an overhead shot of a guy and red trunks swimming in a swim spa. That was me shot in the early 2000s in London England πŸ™‚

    Yeah I know swim spas.

    The first thing is depth to make sure you get a good deep swim spa, I’ve been in little ones and big ones and nothing made more difference to my overall enjoyment than a good deep water level.

    And ignore the brochure information you got and measure the actual water depth cuz some guys just put empty space underneath to make it sound like it’s a deep Swim Spa.

    The h2x line from Master is a great swim spa and it’s not stupid money. It really does fluid tunnel water with the new VIP injector plate, and I speak from experience.

    I’ve had an H2X in my backyard for 8 years and rotated it through several models. The added depth is a big game changer but costs the factory a 8 to 10 million dollars to upgrade to vacuum form that deeply.

    When it comes to insulation just look at regulated Industries like the home building industry. You need R-value there’s no substitution for it, full foam Icynene is the way to go for tubs. You only get these cheap substitutes and systems in the unregulated industries.

  436. Reply
    admin July 28, 2018 at 6:59 pm

    See now you’re getting me out of my Realm.

    Where do a lot of personal taste issues here and unless you’re wet test the tub you never really going to know what’s best for you.

    Definitely go to the 7.2 it’s so much more hot tub for the money and the price isn’t that much difference between the 6.2 and 7.2.

    It’s funny I rarely advise wet testing but when it comes to deciding if you want to lounge or not it’s a good idea. The reality is what 85% of second time buyers don’t buy the loungers. You’re floating it’s not that important.

  437. Reply
    admin July 28, 2018 at 6:57 pm

    Going to be honest man you live in Fort Wayne Indiana that’s right where Master Spas head office and Factory are.

    Like most manufacturers they will have a local Factory Direct blend store where they sell seconds go there there it’s a no brainer try calling the factory tell him you’re a local and looking to buy a spa.

  438. Reply
    admin July 28, 2018 at 6:54 pm

    Yep you hit it right on the head. Highly secretive high-priced unregulated industry. All the pigs are at the trough.

    Part of the reasons I started this site is because this misinformation is crazy. I mean in any regulated industry we don’t have discussions about whether to inches of insulation or 8 in is better. It’s ridiculous you couldn’t even get a permit to build a house with the installations and systems in most hot tubs. Anyway…

    From a strictly easily repairable build quality standpoint believe it or not the Nordic as good as any of them. All although I got to say the colors are horrible but that in $2 to get you a cup of coffee πŸ™‚

    Of the other ones they’re all brands that are reliant on proprietary parts. So if you got a solid dealer you can be okay. The big advantage to staying away from the proprietary parts is your much more insulated from business failure events because anybody can fix the standard hot tub with standard parts.

    You got to say I like the insulation system on the Caldera as well.

  439. Reply
    admin July 28, 2018 at 1:44 pm

    Doable but a big project.

    Pumps and control system jets fitting and plumbing would be easy $3500 and a good foam kit would be $400+

    I would not do it myself even with trade pricing on parts… better to buy a good used unit.

  440. Reply
    admin July 28, 2018 at 1:09 pm

    wow those are some very different spas.

    The twilight is the top in my book esp if therapy massage is your goal, crazy little tub. the Nordic are well made and good easily sourced parts and repair guys. the Caldera is a no go for me because of the proprietary parts. Tropic seas I would not have on my short list

  441. Reply
    admin July 28, 2018 at 1:07 pm

    Hi Joshua

    Hydropool was bought by jacuzzi it’s an unknown but I’m not a fan of either brand and unless they have done something major I would stay with a good safe line like H2X, Phelps, Tidal fit…

  442. Reply
    admin July 28, 2018 at 1:05 pm

    Hi Vince and sorry for the late response

    The TS is a great tub stock standard.

    – no to the master pur, it’s a good system and easily as good as any of the options out there but the truth is the low flow circ systems are not as good as the standard hi flow systems, and with the standard eco pure filter I use spa marvel or aqua finesse and the water is easy to manage, lower chemical and cheap as chips.

    – Orion lighting – Your call but I find the standard lighting ion this model already better than most companies upgraded packages and the Orion makes it too damn bright.

    – Sound system, the top one ios awesome and sounds great but at the price, there are better options for outdoor stereos but again this is not a bad option, just stereos in spas are expensive.

    – Wi-Fi cool but finicky for connection on all hot tubs because the water is an awesome shield πŸ™‚

    – ABS bottom pan… if you put it in an area that drains well and put a patio stone base down then you tub is sitting on 2″ of concrete so why bother? if its a damp area then its a good option.

    Sundance is part of jacuzzi the problem I have with it is the parts list.

  443. Reply
    admin July 27, 2018 at 9:53 pm

    Man that’s a tough one.

    Out here $12k cdn would be good but it so depends on the area.

  444. Reply
    admin July 26, 2018 at 4:39 pm

    I’m sorry I dont know goofy parts… on most spas you can just put the cap back on but I dont know thier goofy parts well enough to offer good advice πŸ™

  445. Reply
    admin July 26, 2018 at 4:33 pm

    Propritary parts are never a great scenario and simply increase your risk exposure. None of the propritary parts are as good as the top stuff.

    We wont even work on them so you are right… with a great dealer you are ok but the world is changing retail are dropping like flies and the reality is the old established retail in a lot of cases has the highest exposure and has the highest likelyhood of failure.

    It’s a changing world. Guys like me with good communication and real information will dominate the sales at some point…

    For me the risk and the reward… artesian builds better spas… so does bullfrog… in my opinion… simple as that…

  446. Reply
    admin July 23, 2018 at 1:44 pm

    it’s a good spa I’m not a fan of the plastic ABS shell and the pods are a gimmick and the reduced plumbing does not increase flow rates but all in all its still a good
    (if overpriced) spas…

    read this:

  447. Reply
    admin July 23, 2018 at 1:42 pm

    Yeah I am with you on Microsilk… even the pitch is goofy…

    Artesian and marquis, master, and even coast are all very similar construction and all good build.

    for therapy massage though the twilight kills them for 2 big reasons… the neck jets are the 3.5″ mudflows and the other ones all use the little jets and they just don’t move enough water for shoulders. and the monster jets with he diverters, man for lower back, legs feet, thighs glutes, those massive jets with a whole 6 hp pump on them just are insane…

  448. Reply
    admin July 23, 2018 at 1:37 pm

    Hi joe

    the Eco spa I was not aware of so I called the factory, and it’s not great, the reason it is inexpensive is the build and parts list is not great it a second rate control and heating system, no clamps on the plumbing and an inexpensive fiberglass batt insulation system.

    The Tuff is similar

    One of the best roto mold spas out there right now is the Getaway or Nordic, try these guys

    Primo Hot Tubs and Swim Spas
    I had the pleasure of spending some time with Vince and his crew recently. These guys are doing a great job in the customer care end and they carry my go to brands.
    Vince.Primo@yahoo.com
    Remove
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    22315 Gosling Rd, Spring, TX 77389
    primohottubsandswimspas.com
    +1 281-466-2618
    4.0View in Google Maps

  449. Reply
    admin July 23, 2018 at 9:21 am

    The Arctic Spa should not be expensive, other than the shell everything else is cheaply built, I am not a fan of this spa at all, In my opinion they spend a lot of money on branding and advertising and not enough on the hot tub, see this review, Similarly Hydropool is not on my good guy list…

  450. Reply
    admin July 23, 2018 at 9:17 am

    I like Nordic.

    Its a tad cheaper than the Getaway because the insulation is a lot worse on the Nordic but other than that they are very similar.

  451. Reply
    admin July 23, 2018 at 9:15 am

    Sure, Tony, you can do all those things, the clamps will be hard because they are put on before they glue the fitting so you would have to use hose clamps and that will take ages. The expanding foam pack to do that tub will cost you $400. The Shell will always be cradel supported you can’t do anything about that.

  452. Reply
    admin July 23, 2018 at 9:09 am

    If it’s a small leak like 1/2″ a day or less you can try fix-a-leak sometimes it needs two or three applications but it works well.

    Try these guys:

    AAA Action Spa Services & Repairs
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    Princeton, NJ 08540
    +1 609-987-0040
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    Hi-Tech Spa Service
    Unknown dealer – Service all Brands
    Remove
    Details from Google Maps
    2 Beacon Hill Dr, East Brunswick, NJ 08816
    http://www.hi-techspaservice.com
    +1 732-718-9590
    3.7View in Google Maps

    Spa Tech
    Unknown dealer – Service all Brands
    Remove
    Details from Google Maps
    Pompton Plains, NJ 07444
    spatechllc.com
    +1 973-616-6531
    5.0View in Google Maps

    Rick’s Hot Tub Service
    Independent service tech, However has poor google reviews
    Remove
    Details from Google Maps
    4430 Crosswicks Hamilton Square Rd, Trenton, NJ 08691
    +1 609-890-8338
    1.0View in Google Maps

  453. Reply
    admin July 22, 2018 at 8:18 am

    bullfrog.

  454. Reply
    admin July 22, 2018 at 8:16 am

    It’s a funny one Maddie, the caldera you need strong dealer support because of the goofy parts list, that parts list is also why I really don’t like it and it is so overpriced because you need to cover the massive marketing costs and branding costs… and performance wise its nothing special, and only 5 of the expensive hi flow therapy jets and the rest are cheap low flow jets, no monster jets and the neck jets are again low flow.. there is nothing expensive or impressive about this spa.

    The Master or Artesian or Marquis would be easier because you dont need a good local dealer because the parts are the good reliable redily available so any local service guy can reliably repair them

    Remember local matters, not at all on a tub with standard parts, what you need is information and that’s easily supplied over distance, the chems can be ordered online and the only thing local you really need is service so if you have a local service guy you should be good to go. Spokane Spas is the service guy everyone uses down there they are a good reliable repair center.

    The twilight spa kills it for massage so if really high-end therapy massage is what you want the twilight, its the spa i sit my broken ass in every day πŸ™‚

  455. Reply
    admin July 22, 2018 at 8:05 am

    Hi Darren

    that area is an interesting market, most of the tubs sold there are bought online, or at event sales and state fairs, the cost of real estate has killed a lot of the retailers and the ones left are carrying the big expensive heavily branded mid grade overpriced lines πŸ™‚

    Can’t find anywhere locally you can wet test a master unless you goto Sacremento…

    you do have an artesian dealer near you they would be my goto if you really need to wet test but to be honest wet tests are not going to tell you much, especially if you are looking for high-end therapy massage spas and here is why..

  456. Reply
    admin July 22, 2018 at 7:59 am

    Hi Louis

    The Hot Springs and Jacuzzi are really one of the reasons I started this site, I got so fed up with these guys who are using proprietary parts to and spend so much on the slick marketing and branding and sell these mid-grade spas at high prices.

    Dr. Welness is the opposite end, in my opinion, they just build a cheap spa at a cheap price, you want right in the middle in that sweet spot where they are using a great OEM parts list and not blowing their brains out on the branding and marketing…

    You have an Artesian, and a marquis dealer north of Washington but I would go see this guy, he’s great and carries good solid lines.

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
    Remove
    Details from Google Maps
    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513
    3.5View in Google Maps

  457. Reply
    admin July 22, 2018 at 7:54 am

    I have the 8.25 same spa without the lounger…

  458. Reply
    admin July 22, 2018 at 7:54 am

    I like Coast, I’m out to see their Factory this month some time to do a walk through but all in all a good spa

  459. Reply
    admin July 22, 2018 at 7:45 am

    Hi Mike.

    Master gets bad reputations for a couple reasons and none of them have to do with the quality of the tub… 1st some of the expos sell hundreds of miles away and have little or no local support and are crap at back up and support while some are great, depending on the area, in your case the dealer is local so that’s awesome I also Know the owner and know these guys do a good job, I refer a lot of business to them and have had no issues.

    The other reason Master gets a bad rap is again Expos, but more to do with fake reviews…

    The ratings you see on a Rating site reviews can be anything from anyone and most of the time if it is really bad review or a really good review it’s either a competitor posing as a customer or a dealer posing as a customer, these fake reviews are not isolated they are rampant some studies suggest that as much of 50% are fraudulent.

    The discussion forums are populated by hot tub sellers, they have a Bias and an agenda it is in their best interest to knock brands that are taking money from their local markets so the Expo guys Like Master Spas are public enemy #1 because they have numerous dealers who travel the country selling at these massive sales.

    When a company comes into a market, does and Expo and sells Half a million dollars worth of hot tubs in a weekend the local retailers go bananas! Especially when they sell at thousands less than the high priced fancy showrooms. Local retailers see this as unfair competition and they vent their anger on the discussion forums and ratings and review sites by posing as customers, and bad mouthing the brand that is stealing millions from their local markets.

    Forbes reported that even Amazon is suffering from a massive increase in fake reviews anyone can create a fake email and an account on Yelp, or any other rating site or discussion forum using a VPN and totally skew the real data concerning the reliability of a product…

  460. Reply
    admin July 22, 2018 at 7:38 am

    So the getaway is a roto mold which means the shell is made differently. they are rotationally molded plastic and used to be just cheap low-end spas. this one is not, they used good modern shell layouts, nice colors (especially sea salt) and the same build quality and insulation as all my recommended brands!

    American has good parts, but on the downside, thin cradle supported shells, no clamps on the plumbing, and cheap reflective foil insulation with a tiny bit of batton… this would never pass code for a house in a northern US state so it’s not good enough for your hot tub…

  461. Reply
    admin July 22, 2018 at 7:34 am

    Its never a good scenario when they make a part to just fit their spa, it is simply a ploy to trap your business forever and the vector 21 while looking innovative is no different in any real sense to any other tub other than changing the look and calling everything different names to confuse the purchaser… I hate this kind of crap. I love innovation for real added value but this is just gimmicky crap to fool people.

    Where you are there are very few retailers and lots of independent service guys including a guy in Battleground so stick with a good OEM parts list and you will be safer.

  462. Reply
    admin July 21, 2018 at 2:57 pm

    Catalina seems to be doing the right things but I have not seen one first hand in a while.

    The Samoa looks like mid-end from a performance standpoint like most spas it’s a mix of the good therapy jets and lots of the inexpensive little jets with no flow control and limited foot and neck systems, for the average tub customer not looking for anything too crazy on the massage front it should be a good spa.

    Frankly in the Montreal area its as good as it will get.

  463. Reply
    admin July 21, 2018 at 2:50 pm

    Some of the expos are bad and the pricing is ok but in your case, you have 2 good independent service guys there Tub Tech and fix my tub so you should not have any issues with service.

    You have nothing there I would even consider the nearest is newmarket and that only in the area is in Newmarket selling marquis. They are a good well-built tub but do not do anything in the really high-end therapy massage spas so depending what end of the market you are looking it they might be a decent option.

    frankly, great dealer customer care is about information, not proximity, most people don’t need an expensive retail storefront, you just need someone who is good at communication and a good local service guy esp if you are sticking to a good line with good easily sourced parts.

  464. Reply
    admin July 21, 2018 at 2:42 pm

    Marquis good Caldera mid.

    all the triangle tubs I know are either super expensive (twilight Marquis) or cheap crap.

    The other problem is if you are average or large size there is not enough surface area to displace water and so when you get in water gets out… pain in the ass in the winter to have to top the tub off.

    go for a good 5×7 load’s more choice and much more usable space.

    The Marquis is the only spa around I would consider but the nice thing about the west coast is there are tons of independent service companies. The problem is their retail is too expensive especially with property values out west so no one buys retail, they are all dying out there and being replaced by service depots.

    One of the best small spas out there is the new getaway spas, nice looking new designs, glued and clamped lines, full foam and balboa heating and control system, that is the magic combo… check these guys out.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
    Details from Google Maps
    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.6View in Google Maps

  465. Reply
    admin July 21, 2018 at 2:29 pm

    Not really… read this:

  466. Reply
    admin July 20, 2018 at 1:16 pm

    Hi Andrew.

    Twilight standard lighting package is already enough, its way above most spas standard lighting and better than a lot fo upgraded lighting packages.

    I find the extra lighting upgrade on this line too much, it makes the spa just too damn bright. I actually had a customer insist on ordering it then had us disconnect it for him πŸ™‚

    see one at night with standard lighting… its already great

  467. Reply
    admin July 20, 2018 at 11:39 am

    Dr. Welness is not a brand I would be seriously considering.

    A lot of gimmicks and an insulation system that would never meet code for a house in your area.

    They use a Goofy parts list, although I heard they might offer balboa control and heating systems, but then radiant barrier insulation systems were basically banned in the housing industry in the northern states int he 80’s and all of sudden 20 years later its the miracle insulation for hot tubs…

    Then those friction heaters, that tech is so ass backward it’s not even funny. first electrical immersion heaters are super efficient near to 100% of the energy that goes into those heaters get into the water as heat energy. friction heaters, on the other hand, are horribly inefficient… think about the progression…

    1. we take electricity and convert it to mechanical energy in the electric motor inefficient as hell
    2. We transfer that energy into water pressure with the pump and get big losses in the transfer
    3. then we transfer that energy back into mechanical energy of friction… again huge loss
    4. then we transfer the mechanical energy into heat… Bonkers… this is just bullshit science to try and create a unique selling feature.

  468. Reply
    admin July 20, 2018 at 11:32 am

    The biggest end to satisfaction is timely and accurate information, unless these guys specialize in long distance customer care stay away the learning curve is too high…

  469. Reply
    admin July 20, 2018 at 11:22 am

    Black pine in Edmonds does artesian, and Seattle hot tub company does marquis which are both good brands.

    the west coast is funny, no one is buying from brick and mortar retailers out there, there are dozens of independent service guy there because most of the tubs sold out there are from events, online, and out of state cause you can save a ton…

  470. Reply
    admin July 20, 2018 at 11:19 am

    Hi Mark

    a dealer that has been selling these for a long time will not have any issues with service because they know the particular nuances of the brand.

    The bullfrog has a better parts list for sure than the other two.

    Typically HS has a lot of service requests, we did an evaluation of the discussion forums and in insanely high number of request for service are for this brand, way more than would be explained by market share for sure.

    We had about 20 hot springs around us from a defunct dealer, it was a nightmare…. the auxiliary control panel failed 100% and the customer just gave up and stopped putting them back in. the heater relay boards failed allot and we had leak issues, we literally had a customer cut one in half because they could not get it out to fix it and the insulation and lack of access made it nearly impossible to service.

    We stopped servicing them because it was a pain in the ass to get parts, had to charge a fortune for parts to the end user and frankly, the brand negatively impacted our customer care reputation so we dissociated ourselves from the brand entirely. Its critical with these goofy parts brands to have a solid long-term dealer or you are going to be in a world of hurt because almost no one will work on these except an HS dealer.

    There is one absolute here… I would never even consider a brand that did not use Balboa heating and control systems… they own some key patents that really set them in a class fo thier own… they are expensive but the failure rate is low and repair easy, reliable, and cheaper then the goofy parts…

    gravel compacted is fine, we typically do patio stone base, cheap cheerful and stable.

    Then there is the area you live in… dude, there are hardly and retailers on the ground there anymore, too high of a coat for brick and mortar locations it adds too much to the price and most of the west coast is not buying from retailers anymore its all from out of state, online and events. the good side of this is there are tons of independent service guys out there I have 14 registered to the site within 50 miles of you. these resources on the ground let you go to any brand using good OEM parts and get great service.

    if you insist on going retail try these guys, but remember man, proximity does nothing to help you… it’s about information… the actual on the ground service is easy and reliable in areas like this with so many service guys around.

    Coastal Spa and Patio Store
    Status: Unverified

    We don’t know anything about the dealer and they carry a confusing group of brands… Look at the Artesian, they might try and bait and switch it by “upselling you to a Hot Springs or Caldera but I would only consider the Artesian.
    Remove
    Details from Google Maps
    735 W Orangethorpe Ave, Placentia, CA 92870
    http://www.coastal-spas.com
    +1 714-693-3404
    3.6View in Google Maps

  471. Reply
    admin July 20, 2018 at 11:04 am

    Hi Robert

    I have a limelight arriving here Monday I’m going to rip it apart and have a look but everything I hear is Great marketing, mid-grade tub and it would be a no go for me just on the parts… I like the insulation system. I also do not like the low flow circ systems, they really limit the amount of water you can filter and because they run 24/7 they don’t last long.

    There is a nordic dealer in Elmira but its pretty entry level and I have a Master guy out in Albany that I know has service guys down near you.

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  472. Reply
    admin July 20, 2018 at 10:54 am

    Marquis is a good brand, but they can be lacking in dealer support.

    My big issue with Sundance is the proprietary parts.

    Being in Vegas the obvious would be Artesian but there are already 2 locations.

  473. Reply
    admin July 20, 2018 at 10:51 am

    Hi Daniel

    None of the systems are easily hackable, but they are all to some extent but I need to issue the obligatory warning that hotter temperatures are dangerous and you void your warranty on the whole tub and it is not recommended πŸ™‚

    Lights can be too much, I find if you get too much light it’s no longer a nice ambient light but an in your face glaring light.

    While you can fit a transducer to the shell I find with a good sub base box you get lots of shell amplification anyway and you can always fit a transducer tot he shell.

    The factory for Marquis is there though you might get a second factory direct and htey are a good overall spa.

    Marquis Hot Tubs
    Details from Google Maps
    7170, 8775 SW Cascade Ave # A6, Beaverton, OR 97008
    http://www.marquishottubs.com
    +1 503-684-6110
    4.8View in Google Maps

  474. Reply
    admin July 18, 2018 at 12:55 pm

    the haul away is likely around $500 with dumping charges, price wise the ts stuff anything under $12k would be good, and the LSX should be $2500 more… hard to say for sure in that market west coast is a pricey place to do business.

  475. Reply
    admin July 18, 2018 at 12:43 pm

    Easy just start using it πŸ™‚

    Ill email you a tip sheet…

  476. Reply
    admin July 18, 2018 at 12:40 pm

    Hi Marie

    The CSC tub and the Hydropool both suffer some pretty serious issues mainly insulation and shell on the Hydropool and insulation and jets on the CSC. here is a Hydropool review and I have to say I am not a fan of this line at all. the CSC would be a better bet.

    Go swim in the H2X, flow rates are great, depth is almost a foot more water depth. I train daily and will race in the Canadian nationals I swim my 20-minute workout at about 60% of the max flow in my trainer 15 deep and the build, parts, and insulation are better than those other two.

    Try this guy.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.5View in Google Maps

  477. Reply
    admin July 18, 2018 at 12:34 pm

    Hi Elizabeth.

    The Master or the Marquis are good options, if therapy massage is important the Twilight definitely kills the marquis for performance, the 3.5″ neck jets flow crazy water and the diverter system for the big monster jets make it just a monster… I love those massive jets in the footwell, I use them for legs and lower back and float over them for shoulders the thing is just a massage monster.

    CSC is a mixed bag, the jetting is pretty pedestrian its certainly not a high-end therapy massage spa. the build is good and the electronics are good the jets a bad, they are an old style click in with the tabs that are notorious for failure. the insulation is pants.

    check out these guys:

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things. By from these guys and get HTU Approved put on your original invoice and you can use us if you have any issues and we will stand behind you and use our big stick to wack them into compliance πŸ™‚ “HTU APPROVED” must appear on the original invoice!
    Remove
    Details from Google Maps
    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    5.0View in Google Maps

  478. Reply
    admin July 18, 2018 at 9:53 am

    Of that group, the tidal fit is for sure a better Swim Spa. That being said there’s a massive difference between everything on the marketplace and the Master Spas h2x and Phelps lines. Not only is the jetting a lot better in the massage seating but also the flow rate through the swim area is a lot higher in both of these tubs.

    And again the depth is a big issue. Master deep lines get you up to your shoulders in water with an average of 15″ more water depth, most other brands get you up to your belly button it’s a big difference in the usability of the spa for resistance training, swimming, and general hacking around your pool.

    try these guys I know the have service guys in your area as well…

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things. By from these guys and get HTU Approved put on your original invoice and you can use us if you have any issues and we will stand behind you and use our big stick to wack them into compliance πŸ™‚ “HTU APPROVED” must appear on the original invoice!
    Remove
    Details from Google Maps
    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    5.0View in Google Maps

  479. Reply
    admin July 17, 2018 at 11:12 am

    No problem and happy hot tubbing!

    hit me up if you have issues or need help

  480. Reply
    admin July 17, 2018 at 11:10 am

    Hi Andrew

    I don’t know the other two dealers, I do like PW I know the guy that runs it and some of the staff, it’s a safe buy. Also if your going hi end the Twilight is untouchable for performance by the other two brands

  481. Reply
    admin July 16, 2018 at 10:59 am

    Hi Mario

    Vap loc is cheap, get full foam or stay away and make sure the full foam is the type that does not harden. I would not spend the money on ozone, just use either spa marvel or aquafinesse.

    hit up this guy and look at the clarity and getaway hot tubs…

    griffryan@hotmail.com

  482. Reply
    admin July 16, 2018 at 10:53 am

    Rome pool and spas sell Marquis which is a decent build, I got a guy in Syracuse that sells tubs all across the state he has service guys in the area and he has been great, no issues and lots of customers he has helped.

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  483. Reply
    admin July 15, 2018 at 9:39 am

    Dude strong is just cheap .. this video is a strong spa…

    go see these guys, you are better off with a getaway hot tub.

    Master Pool & Spa
    Remove
    Details from Google Maps
    6415 Wayzata Blvd, St Louis Park, MN 55426
    http://www.masterpoolandspa.com
    +1 952-253-0665
    4.1View in Google Maps

  484. Reply
    admin July 15, 2018 at 9:36 am

    Hi Laura

    The Marquis for sure, the rest are not anywhere near as good build quality.

    But… you live in Fort Wayne that is the headquarters for master….

    I’ll put you in touch with the factory they might sell you a second direct…

  485. Reply
    admin July 15, 2018 at 9:34 am

    Freestyle hot tubs are built by sunrise in Grimsby Ontario, run of the mill I would not shortlist it, Roxull insulation is approved for houses in 6″ thick batons in cold climates so why would 2″ be good in a hot tub??? if its not good enough in a highly regulated industry like home building than its simply not good enough for your house… plus steel frames are bad go timber it lasts longer and is as strong or stronger, has a higher thermal coefficient and is quieter…

    dude go see this guy he sells more hot tubs in Canada than anyone and he is right in your backyard…

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6, Canada
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.5View in Google Maps

  486. Reply
    admin July 15, 2018 at 9:28 am

    Hi Michael

    Loungers are funny first-time buyers buy them second-time buyers don’t. in dryland they are great but when you are floating not so much…

    try these guys

    Home Innovations Spas
    Remove
    Details from Google Maps
    2001 NE-2, Lincoln, NE 68502
    spasonline.com
    +1 402-421-2922
    4.8View in Google Maps

  487. Reply
    admin July 13, 2018 at 5:25 pm

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

    Rome Pool & Spas
    Approved: Marquis
    Not Approved: Saratoga
    Remove
    Details from Google Maps
    1513 E Dominick St, Rome, NY 13440
    http://www.romepoolandspas.com
    +1 315-336-6900
    3.0View in Google Maps

  488. Reply
    admin July 13, 2018 at 5:24 pm

    Hey Justin

    Coast is a good brand Im going to see the factory next week hopefully but they do all the right things.

    check these guys out as well they do master, one of my goto brands and i know the dealer…

    Aqua Spas
    Remove
    Details from Google Maps
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    4.1View in Google Maps

  489. Reply
    admin July 13, 2018 at 5:21 pm

    Coast – CK Spas
    Remove
    Details from Google Maps
    214 Rue Poirier, Saint-Eustache, QC J7R 6B1, Canada
    http://www.ckspas.com
    +1 514-701-4950
    4.1View in Google Maps

  490. Reply
    admin July 13, 2018 at 4:30 pm

    Hi Robyn

    Sundance, Arctic, Hot Springs all have goofy proprietary parts that alone would make me run for the hills, watch this video for an explanation. personally I would not touch this spa with a 10-foot pole, esp the Arctic, cheap insulation, and no clamps on the plumbing on top of the goofy parts.

    Hydropool has good parts but a cradle supported shell and the insulation is a joke… this shit was basically banned in house construction in the 80’s and now its the miracle insulation in hot tubs πŸ™‚ read this review…

    The beachcomber is well built but overpriced and low performance, they don’t make anything in the hi-end massage spas so if this is something you want then it might not be a good fit… read this review…

    I have a person I know well personally in Calgary, she has service guys up in Edmonton and I know she sells a lot of spas up there. She carries the twilights they will be around the same price but super good build quality and stupid hi-end therapy massage. Wet test these spas and there is simply no comparison.

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9, Canada
    empresshottubs.com
    +1 403-457-5774
    4.4View in Google Maps

  491. Reply
    admin July 13, 2018 at 4:19 pm

    it’s a big deal… I never would carry a line that does not use a good parts list.

  492. Reply
    admin July 13, 2018 at 4:18 pm

    Hi Holly

    The two pump systems are actually better performers, read this article about pumps.

    I’m not a fan of loungers, second-time buyers almost never buy them. The reason first-time buyers go to them is that we are dry land creatures and in the dry land a lounger is comfy, it supports our weight and is nice but when you are in the water you are floating… You don’t notice the lounger and it takes up a lot of space and yer if you are buoyant then it’s even worse.

    If it fits the 8.25 is the tub I sit in every day and I can have anything I want for free πŸ™‚

  493. Reply
    admin July 13, 2018 at 11:46 am

    Hi Ian

    Hydropool is a mess… read this: It’s not a good deal on a great hot tub its just a cheap hot tub πŸ™‚

    let me see what I can find for you.

  494. Reply
    admin July 13, 2018 at 9:31 am

    Hi Brian.

    I don’t have any dealers that I know there, there is an Artesian dealer and a Marquis dealer which are both solid brands, and there are 3 independent service guys registered there but I can’t speak for the quality of the dealer.

    there is a great dealer in Cleveland and I know they utilize the independents down there to service spas.

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    2.6View in Google Maps

  495. Reply
    admin July 12, 2018 at 4:52 pm

    Hi Tami

    Neither are on my good guy list for totally different reasons.

    Maxx because they just not well-built spas, cradle supported shells, no clamps on the plumbing and cheap insulation that would never meet code on a house…

    Hot springs because of so many reasons but especially the proprietary parts, you really need to stay away from the brand s that make parts that just fit their spas. especially in places like LA where almost all of the retailers are dead or dying and you will likely have just service centers soon, independent guys won’t fix these goofy brands.

  496. Reply
    admin July 12, 2018 at 3:28 pm

    look at the H2x Line, well built reasonable money.

    try these guys

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things. By from these guys and get HTU Approved put on your original invoice and you can use us if you have any issues and we will stand behind you and use our big stick to wack them into compliance πŸ™‚ “HTU APPROVED” must appear on the original invoice!
    Remove
    Details from Google Maps
    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    5.0View in Google Maps

  497. Reply
    admin July 12, 2018 at 1:23 pm

    No good brands at all but the Calgary dealer have 3 or 4 independent service guys up there to choose from, she can take good care of you try:

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9, Canada
    empresshottubs.com
    +1 403-457-5774
    4.4View in Google Maps

  498. Reply
    admin July 12, 2018 at 11:46 am

    cool jet but man I hate floor domes… you trip over the damn things they are a big hazard that’s why everyone ditched them 20 years ago, dangerous and makes the spa an annoyance i swear when i had a foot dome in my tub it drove me nuts and hurt me twice.

  499. Reply
    admin July 12, 2018 at 11:40 am

    I like the brand in general, but the swimmers while built right are a little goofy. the available swim area is small with those big steps in the way and the water depth is shallow. flow rates are not great you will need a tether to swim in it. you need to wet test these things there are massive differences in performance. and get a deeper one, the water in that swimmer is up to your belly button, get a deep one its a huge difference.

    The upside is I have 10 independent service companies registered out there. so you can easily buy anything that uses good parts and builds standard and be assured good on the ground support.

    let me see if I can find you something…

  500. Reply
    admin July 12, 2018 at 11:27 am

    Sundance was recently acquired by the jacuzzi group. It’s a total no go for me because it breaks the golden rule of staying with a good parts list and staying away from a proprietary parts list here is why…

  501. Reply
    admin July 12, 2018 at 11:24 am

    try these guys, they have several lines with good small tubs

    East Coast Spas
    Status: HTU APPROVED RETAILER

    When you buy from a Hot Tub University approved retailer we will stand behind you if you ever need help.
    Ben and the guys at East Coast spas have helped out a ton of people coming to this site. They do it all, Great Spas, great price, good solid customer care and experience.

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com
    Remove
    Details from Google Maps
    1424 Easton Rd #300, Hatboro, PA 19040
    http://www.eastcoastspas.com
    +1 215-420-7106
    3.9View in Google Maps

  502. Reply
    admin July 12, 2018 at 11:17 am

    Hey Larry.

    Ok so from a quality of build standpoint they are all good but… LSX is master highest of 5 lines, the Epic is marquis highest of 3 lines the South seas is entry level for Arteasian…

    these are not similar tubs, compare the Healthy Living or Clarity spas from Master with the Tropic seas, go to Artesians Platinum elite to compare with the other two.

    Side note of all the spas the LSX is the only one with a great neck and shoulder jet seat the other two use low flow jets they are useless for big muscle masses like shoulders/neck and again only the LSX has the big monster jets for feet… also stay away from foot domes, they are dangerous, most companies got rid of them a decade ago they are a major tripping hazard and are a bad idea.

    Sitting in a dry tub other than for sizing is a waste of time. comfort in dry land is the opposite of comfort in a water environment… you weight like 20lbs in the water you don’t notice any of the comfort things you notice in a dry tub…

  503. Reply
    admin July 11, 2018 at 12:55 pm

    Coast and beachcomber

  504. Reply
    admin July 11, 2018 at 12:53 pm

    Lol that is a company I co founded with a guy named Troy Labelle back in early 2000. Frankly it’s as good or better than half the stuff out there. The insulation is crap but so are most tubs and the jets are an older bad design with the little tabs on the side. But unless your going to coast, artesian, master, marquis then it’s as good as most

  505. Reply
    admin July 11, 2018 at 12:21 pm

    Get a spafrog. Same tech.

  506. Reply
    admin July 10, 2018 at 1:49 pm

    The only guy I have is David’s, he is great and I’m sure can service you there.

    hit him up.

    Davids Home Entertainment
    Call Monday for Chris Sutton.
    Remove
    Details from Google Maps
    2566 Asheville Rd, Waynesville, NC 28785
    http://www.davidshomeentertainment.com
    +1 828-452-5534
    4.1View in Google Maps

  507. Reply
    admin July 10, 2018 at 1:47 pm

    we do them in about three hours i can send you a plumbing diagram, should be under $500

  508. Reply
    admin July 10, 2018 at 1:47 pm

    Hey Alex

    NY is a mess I have a real hard time there I got a guy a ways from you but he has service guys all over he might be able to help you man…

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  509. Reply
    admin July 10, 2018 at 1:45 pm

    that area is wack there is hardly any retailer there but on the plus side, there are literally 20 independent service companies within 50 miles of you πŸ™‚ pretty much guarantees you great service levels as long as you stay away from the brands with all the goofy proprietary parts…

    hit these guys up they rock…

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    View in Google Maps

  510. Reply
    admin July 10, 2018 at 1:40 pm

    Hey, Chris, that’s great, information is power man!

    The base is fine especially if you are putting patio stones down… generally you want to remove the topsoil till you hit hard ground then put in crusher duat level it and tamp it and drop on patio stones. typically here we hit clay in 3-4″ so we put in 3-4″ of crusher, make sure the finished height is just above grade you do not want the pad to be the low spot…

  511. Reply
    admin July 10, 2018 at 1:30 pm

    Hi larry.

    its funny because we will in the more is a better world but I prefer the 8.25 here is why:

  512. Reply
    admin July 10, 2018 at 1:11 pm

    Not really the jetting is a bit wack… sometimes they just throw jets in places to get the jet count up πŸ™‚

  513. Reply
    admin July 10, 2018 at 1:09 pm

    refurbs depend entirely on the quality of the refurbisher a lot of possible issues but if done right they are fine.

    make sure they have a reputation, experience and a warranty

  514. Reply
    admin July 10, 2018 at 1:07 pm

    They are adding it and I would order without it I am not a fan of the low flow circ systems.

  515. Reply
    admin July 10, 2018 at 1:06 pm

    They are adding a circ pump I would order without it, circ pumps suck

  516. Reply
    admin July 10, 2018 at 1:04 pm

    Hi Christine, check out the Therapool Deep… Built right insulated right great parts and there is a guy I know really well there called Griffin Ryan, he is a superstar, solid reliable and knowledgeable…

    griffryan@hotmail.com

  517. Reply
    admin July 10, 2018 at 12:58 pm

    Man I got nothing for you up there, sorry

    the closest I have is this guy he might have service assets there ping him and see.

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  518. Reply
    admin July 10, 2018 at 12:56 pm

    I agree and 16k is batshit crazy, you are paying for their massive advertising and marketing and branding more than for any real quality…

    look at getaway spas Bar Harbour, 87×87″ 2 pump built well priced right…

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
    Remove
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    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513
    3.5View in Google Maps

  519. Reply
    admin July 10, 2018 at 12:53 pm

    No mass merchants are what they are, the product is too complex for them they screw it up again and again…

    South Seas is artesian, 3 years is standard, anyone offering you more than that has just built the extended warranty into the price, the guarantee is almost always more an indication of you paying for it than any quality issues Im pretty sure the south seas would sell you additional years for $200-$300 a year if you wanted it.

  520. Reply
    admin July 10, 2018 at 12:48 pm

    sent a response by email let me know if you need anything else.

  521. Reply
    admin July 10, 2018 at 12:47 pm

    Sometimes yes and sometimes know, I’m not a big fan of those brands though.

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
    Remove
    Details from Google Maps
    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513
    3.5View in Google Maps

  522. Reply
    admin July 10, 2018 at 12:46 pm

    The New York market is a mess, no good retailer and not a ton of independent service guys. I use these guys they have helped a lot of customers all over the state for me and we have had no issues.

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  523. Reply
    admin July 9, 2018 at 1:03 pm

    Hey Jim I really like all three of those brands for build quality but there is nothing out there with the 3.5″ neck jet system and diverter for really good neck and shoulder care, On the twilight you keep the jets just above the water line, it splashes a lot but man does it pound your shoulders and neck…

    There are a ton of independent service companies out there, the local dealers are dying on the west coast, most of the tubs are being bought online or through tent sales and expos but that has simply traded local business people retailing with local business people servicing… The net result is you are still dealing with locals…

  524. Reply
    admin July 9, 2018 at 12:56 pm

    The local dealers I do not know but the brand is solid.

    I have a superstar down in Houston and I know he has serveice there as well hit him up and see what he can do for you, let him know you were talking to me

    Primo Hot Tubs and Swim Spas
    I had the pleasure of spending some time with Vince and his crew recently. These guys are doing a great job in the customer care end and they carry my go to brands.
    Vince.Primo@yahoo.com
    Remove
    Details from Google Maps
    22315 Gosling Rd, Spring, TX 77389
    primohottubsandswimspas.com
    +1 281-466-2618
    3.9View in Google Maps

  525. Reply
    admin July 9, 2018 at 12:21 pm

    Hi Ashlee

    The tub cooling is not down to the brand I would guess it was a plugin model or it was set to low current mode.

    there isa guy down in Miami that I know and they have service guys in your area. there is also an Artesian dealer Splash pools and spas in Jacksonville.

    try these guys

    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  526. Reply
    admin July 9, 2018 at 11:24 am

    There is a lot of no-go brands around you but only 2 I would shortlist.

    I also have 2 good independent service companies there and could supply you master in that area and provide a good back up and support. we are in Halifax and we sell spas right across Canada because we have a massive database of great service centers we can utilize.

    Purewater Total Home Leisure
    Status Unverified: We don’t know anything about the dealer but the Artesian line s on our good guy list.

    Sells Artesian
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    2070 Robertson Rd, Nepean, ON K2H 5Y8
    http://www.purewaterpool.com
    +1 613-726-0099
    4.5View in Google Maps

    Beachcomber Hot Tubs OrlΓ©ans
    Remove
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    1993 St Joseph Blvd, OrlΓ©ans, ON K1C 1E5
    beachcomberorleans.com
    +1 613-837-2929
    4.9View in Google Maps

  527. Reply
    admin July 9, 2018 at 8:30 am

    pretty comparable, mostly a performance and warranty difference

  528. Reply
    admin July 9, 2018 at 8:29 am

    Hi Brian

    Either will be efficient, they both use a full foam system and all spas reclaim motor heat effectively through the venturi or ozone system.

  529. Reply
    admin July 6, 2018 at 1:20 pm

    Hi Will

    Mainly a performance difference, they are built and insulated well they just don’t have the same massage performance.

  530. Reply
    admin July 5, 2018 at 4:26 pm

    20-years is not reasonable for pumps and heater, it is for plumbing if it is glued and clamped and for the shell if it is a hand-rolled self-supporting hull. you will burn a heater and or a pump every 3 to 5 years or so…

    There are kits available to reform the area, it is simple and environmentally safe

    15 vs 18 there is about 10″ of more usable space.

    Easy as hell we can drop ship it in year supplies are 4-month supplies. stay away from the salt and the other upgrades.

    get cover lifters they make cover removal easy.

    here are reviews on all three brands, the arctic is a swimmer, the twilight is the same build as the swimmer and the hydropool as well is the same build.

    Master review

  531. Reply
    admin July 5, 2018 at 11:00 am

    Yep good well built well insulated tubs, good job sorting the bullshit from the Bananas πŸ™‚

  532. Reply
    admin July 4, 2018 at 5:35 pm

    Those guys have tons of bad rep. But in thier local market they are probably ok… you also have to consider they are the biggest seller of hot tubs in the world right now. They do expose all up and down the west coast. Most dealers do 100-300 tubs a year and if they had one complaint you would ignore it. These guys sell like thousands and thousands of hot tubs so I never can figure out how valid it is. Plus they do the expos so you get a lot of fake shit from pussed off dealers in the local markets the pound.

    The nearest other one is like Appleton or Des Moins… same with artesian and marquis… nothing close to you.

    You have to say 1-3ppm its health and safety and I dont recommend you ignore it. But in the real world I run my displays and personal tubs with eco pure, aquafinesse, and .5ppm and go 10-12 months and I’m a daily user.

  533. Reply
    admin July 4, 2018 at 3:30 pm

    They’re all the same brand. They’re all part of the Watkins group. The biggest issue I have with this brand is the proprietary parts list, it’s never a good scenario. Here is an article and video on it

    Keep looking

  534. Reply
    admin July 4, 2018 at 3:29 pm

    Not a big fan of Vita at all, thin shells that are cradle supported, an insulation system that would never meet code for a house, no clamps on the plumbing, and a steel frame which is nowhere near as good as a good timber frame. Keep looking

  535. Reply
    admin July 4, 2018 at 3:28 pm

    To bring it underneath of a deck does definitely increase the longevity of the cover. But most of this is personal taste.

    I like to get under the stars but when the weather is crap I wouldn’t mind having something over top of it. I wish I could help you more on this one but this really is a personal taste issue.

    The only thing to really consider here is if you going to build it into a deck you want to be careful about how you do that. You really want to frame the deck at least 9 inches to a foot bigger on all sides and then make drop-in panels all the way around the hot tub so you do not restrict access.

    Also keep in mind safety, if your tub is sunk all the way into the deck it’s like stepping into a hole and if you’re drinking it is dangerous. I like my tub stick up 18 to 20 in, around deck chair height so you can sit on the edge get in and out easily

  536. Reply
    admin July 4, 2018 at 3:24 pm

    Hit up Aqua Haven spas in Tulsa they can help you

  537. Reply
    admin July 4, 2018 at 3:21 pm

    Yep it’s a good tub, it’s well built self-supporting shell with hand rolled fiberglass and a vinyl Ester resin core.

    The parts are good and the insulation is good, it’s all around a solid pick.

  538. Reply
    admin July 4, 2018 at 3:20 pm

    Possibly call me at 902-576-5115 ask for Bill or Chris

  539. Reply
    admin July 4, 2018 at 3:20 pm

    For sure go see Sean. at Valley Pool & Spa they are a little bit away from you but they carry the H2X line and there’s just nothing out there is built as well, don’t let him talk you into the Cal Spa line it is nowhere near as good.

  540. Reply
    admin July 4, 2018 at 3:16 pm

    I would definitely go with the bullfrog before either of those other brands. Absolutely grind a deal. The low-hanging fruit in in negotiations is always the accessories. Hit them up for extended warranties cover lifters that kind of stuff

  541. Reply
    admin July 4, 2018 at 3:09 pm

    Coast is doing all the right things from build quality standpoint. I would say those two tubs are on par so whatever your preference is. Coast has better engagement with the user though if you need support.

  542. Reply
    admin July 4, 2018 at 3:06 pm

    Bullfrog is a decent tub but even if it is a bit more Marquis a better product, I’ve been too busy to get the exact quotes but you should be able to call the dealer and ask yourself. Good luck on your hunt!

  543. Reply
    admin July 4, 2018 at 3:02 pm

    I’m not a fan of vector 21 at all. There’s nothing special about it nothing unique and nothing different except for a bunch of words have been changed to fool people. And now all those parts are proprietary and impossible to get from anybody but them. With a small company like this is especially problematic if this line doesn’t pop you’re going to be screwed.

    The second thing is forget the stupid foot Jets. You need to flow so much f****** water through those things that unless you’ve got those monster Jets that can divert the entire pump to your feet you are never going to get anything from them other than a tickle they just don’t flow enough water period. Also, foot domes of the worst thing in the world every one trips on them and falls on them that’s why everyone got rid of them in the 90’s

    I like the Marquis from a build standpoint but there’s no good Neck Jet Systems on any of their tubs and there’s no good foot Jet Systems. The neck it’s got to be at least the three and a half inch mid flows, shoulder muscles are a big muscle mass those little tiny jets don’t do anything. A good foot jet is my best friend in the world, if you get a tub with the real massive jets in the floor I’ll sit down there and get my lower back done while using it for glutes, so using them for all those big muscle masses and feet awesome the rest are ticklers

  544. Reply
    admin July 4, 2018 at 2:58 pm

    Thought that quote was a little bit high at first but so Cal’s a very expensive area to do business in. It’s about right for the area.

  545. Reply
    admin July 4, 2018 at 2:56 pm

    Master Spas in this area are difficult. There’s a group out of Minnesota that does Expos there every month it’s basically decimated the on the ground retail.

    The upside to it is there’s tons of independent service centers on the ground they have grown over years and years of these expose tent sales and state fairs.

    Reality is the game is changing. And the Advent of these on the ground resources make it fairly safe to buy any brand that uses a compliant parts list.

    The problem is the most important thing for a customer care level is communication and information and lot of these guys just suck at that. Email me a Chris@hottubuniversity.com

  546. Reply
    admin July 4, 2018 at 2:53 pm

    Man I’m totally with you on avoiding the American-made stuff from a patriotic standpoint and a damage to our economy standpoint. But…

    The only Canadian made swimspa I would even look at would be the coast. That being said the Master Spas are just so far above everybody else for flow rates, performance, for the massage jetting in the seats and for tons of other details, a 60 in depth is just such a big difference… It would be great if they were more comparable options but there really isn’t right now.

  547. Reply
    admin July 4, 2018 at 2:48 pm

    I absolutely do not recommend the dynasty hot tub or Swim Spa. Go to the search bar and search Dynasty on my website. You’ll see the review of the one I tore apart here, then read the comments, you can hear about the nightmare guy who bought a swimmer that just fell apart. I verified everything to do with this, he absolutely does have that tub and he absolutely did get totally screwed with a tub that just fell apart

  548. Reply
    admin July 4, 2018 at 2:46 pm

    Microsilk in my opinion is a gimmick. But everybody has their gimmicks πŸ™‚

    My biggest problem is that the parts are going to be problematic down the road. They’re not a big enough player to sell enough of these to afford to keep making those parts if that brand doesn’t catch on. It’s a big risk I would never put a brand on my floor that did not have a simple compliant parts list that I know I can get parts for ever. Plus I hate this proprietary Parts idea it’s all about Prophet down the road it’s all about making sure you have no options. Great for corporate profits bad for the guy with a hot tub in his backyard

  549. Reply
    admin July 4, 2018 at 2:44 pm

    I think that UV sanitation is arguably one of the best solutions out there for an on board system. That being said I never advise buying any of the upgrades because the aftermarket stuff like aquafinesse is better than all of it. I’m running tubs with drinking water levels of chemicals using UV silver zinc ion and mineral salts, you just can’t beat that.

    You know I’ve never found proximity to be a huge factor on customer care. I know guys like me that sell tubs everywhere and have awesome customer care. And I know guys next door that simply don’t take care of customers.

    I have over 2,000 independent hot tub service companies registered with my site. That’s the only local thing that matters. The reality is great customer care is about communicating information and knowledge. You have enough independent guys in your local market that any dealer on the ball will be able to take good care of you. The actual on the ground service is such a small part of customer care the much more important part is all the little finicky things you need to know about on the way.

  550. Reply
    admin July 4, 2018 at 2:41 pm

    I got to say I’m not a fan.

    Opened one up the other day in Atlanta and it had pet insulation with a couple inches of fiber? That would never pass code for a house in any Northern climate.

    It was a cradle supported shell which means it’s not thick enough to support its own weight, this is a short term Band-Aid and not a good long-term solution. The plumbing was not clamped and steel frames are not a good solution. They’re not as strong as a good wood support system and they rust and deteriorate and fall apart. Wood will last a lot longer, has a higher thermal value is a lot quieter, it is a better solution.

  551. Reply
    admin July 4, 2018 at 2:38 pm

    I rarely find proximity to be an factor for good customer care. There are dealers that do great job taking care of customers and there are dealers that suck.

    Features that I like on the LSX Spa that you can’t get on the Artesian are the monster jets where you can divert the entire pump to them and the neck jet system which uses all mid-flow jetting whereas the Pelican uses low flow. For big muscle masses there’s no two ways about it, flowing that larger volume of water really helps for long-term Mobility.

    I really like the Artesian Spas. I did a factory tour there in the spring. For a small operation is doing a good job. But there is zero factory support for the end-user so you need to make sure you have local support options.

    The long and short of it is the LSX is a better Spa but not by any appreciable margin on the fabrication end just on the performance. But do not order the Circ pump low-flow system on either Spa

  552. Reply
    admin July 3, 2018 at 7:43 pm

    I would go Bullfrog over Sundance. Someone petite is never going to fit well because they are all made for around average πŸ™ a good booster seat is what you want.

  553. Reply
    admin July 3, 2018 at 7:41 pm

    email me your phone number ill call you.

    chris@hottubuniversity.com

  554. Reply
    admin July 2, 2018 at 12:17 pm

    Hi David

    It’s funny I want to recommend Marquis more but I have zero transparency from them , they never answer or return calls and I’m a guy who sold them a couple hundred hot tubs πŸ™‚ the rest of the guys I endorse have given me full access to their factories for verification and have given us great transparency, once we have this we can say for sure that what they are doing is sold until then it always a big question how much is spin and bullshit.

    The thing I like about Twilight besides the build is the monster jets and the neck jet system, they are huge for the message. man, I sit in the bottom of mine and do my lower back on those crazy monster jets and they just pound the crap out of you, and most neck jet systems are the low flow jets the TS has four of the pulse 3.5″ jets that flow a pile more water… The Marquis just don’t have those two features and I really do not like the foot domes, they are a pain in the ass you trip over them all the time its why most guys got rid of them 15 years ago πŸ™‚ plus those little low flow jets aren’t gonna do anything for feet.

  555. Reply
    admin July 2, 2018 at 12:10 pm

    HI

    Yeah, I like how they build spas I also like marquis, Artesian Coast, and beachcomber because they basically build the same way.

    Not a fan of the Wtkins hot springs group, they are better at making corporate profits than hot tubs, the proprietary parts alone makes it a big no go for me.

    The price is right and the TSD series is very very good but make sure it does not have a circ pump (little black plastic pump for filtration) they are a pain in the ass although the system can be replumbed easily for a high flow filter system…

  556. Reply
    admin July 2, 2018 at 11:57 am

    Hi Rob

    lots of time the swim current is not a big issue, loads of people just want a year-round pool and you are right you can save a bunch with normal swim current systems.

    So ATV I would say is above the ones you are looking at but you also have three independent service companies within 50 miles of you so if you stick with any of the good brands you should be fine for service.

    There is an Artesian dealer down by Columbia LMR Pool And Spa LLC cant say anything about them.

    Have a Boo at the residential version of the Phelps as well, the H2X line flows better current is deep, has an awesome therapy massage system for the Twilight series hot tubs and should be competitively priced.

    try these guys:

    Atlanta Spa & Leisure Inc
    Owner Adam

    the last 3 months we have sent them 7 to 8 leads and all but one were sold tubs.
    Remove
    Details from Google Maps
    6120 GA-400 b, Cumming, GA 30028
    http://www.atlantaspa.com
    +1 770-888-3636
    5.0View in Google Maps

  557. Reply
    admin June 29, 2018 at 6:54 pm

    Hey John

    I’m not up on these guys and I never talk much about pumps because they are not a big effector, most pumps are like everything designed to fail they used to last 10 years now they last 5 like your appliances nowadays.

    The big cost effectors are the shell. if you are splashing a chop of glass and then sticking some 2×4 under it its cheap. if you are hand rolling the glass and doing multiple layers hand rolled its expensive as hell.

    Likewise, plumbing, if you are clamping 100 odd joints its expensive. then if you are filling the cavity with insulation… expensive… then jets… little ones are a tenner big one $35 or more, then plumbing size and fittings, efficient sweep angles are pricy and 2″ or bigger gets really expensive.

    Then there are parts, jets can vary in price by 30% electronic control systems by $300 -$500 and even pump motor combos, look at waterways pumps and you think it all the same? nope, one price for an Emerson motor, one for a GE one for a US motor.

    All together from the bottom end to the top end it can add $1500 -$2k base cost.

    So my angle is always simple, I want the guys spending the money on the spa

  558. Reply
    admin June 29, 2018 at 5:51 pm

    Hi

    Most tubs pressure systems are the same. but what changes is the mix of jetting. now a lot of people think the little jets are awesome because they feel like they are really doing a lot but the big hi flow therapy jets which move a lot more water are actually more effective for long-term muscle therapy because they move the whole muscle mass instead of primarily assaulting the dermal layer where all your nerve endings are.

    I have a great guy near you I know him personally and have seen his operation.

    Atlanta Spa & Leisure
    the last 3 months we have sent them 7 to 8 leads and all but one were sold tubs.
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    Details from Google Maps
    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000
    4.9View in Google Maps

  559. Reply
    admin June 29, 2018 at 1:46 pm

    Of that group, I would only look seriously at the Marquis.

    Here is my review of the Hydropool, not really a fan at all a lot of old tech being pitched as new tech and mid-grade fabrication in my opinion.

  560. Reply
    admin June 28, 2018 at 3:30 pm

    PDC looks like they use gecko electronic controls man I won’t sell anything that does not have Balboa control and heating systems, they are the best by a huge margin because of the patents they hold.

    Insulation is very little but I don’t know about shell construction or plumbing.

  561. Reply
    admin June 28, 2018 at 1:15 pm

    First for a good price point spa look at the getaway hot tubs, for super low chems and something that is good for your skin stay with the standard eco pure system then use either Aqua Finesse mineral system its used in hospitals to treat eczema with the combo of the eco pure, the mineral and the ozone I run about.5ppm chlorine and shock after use. keep’s the water nice and as low chem as it gets.

    Aqua Haven
    11083 South Memorial Drive , Tulsa, OK, 74133
    Phone918-252-7727
    Fax
    Emailryan@aquahavenspas.com
    Websitewww.aquahavenspas.com
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    11083 S Memorial Dr, Tulsa, OK 74133
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  562. Reply
    admin June 28, 2018 at 12:50 pm

    Hey Neal

    I’ve got a guy down there I have sent a pile of people to.

    Never heard anything but good stuff back.

    If you want legs and calf but not a lounger you need to get something with the big monster jets in it then you can sit and hang your legs in front of them and they pound the hell out fo your calves.

    The tub I have is the TS 8.25 it hits all the things you want, for me its all about massage and this is literally the tub I sit in every morning. here is a video review of it

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
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    1282 Broad Hollow Road (Route 110), (Opposite Home Depot & the Airport Plaza), Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.3View in Google Maps

  563. Reply
    admin June 28, 2018 at 12:45 pm

    Thermo spas I’m, not a big fan of, it’s like most stuff, middle of the road.

    These cheap perimeter insulation systems are just nonsense, they talk about trapping motor heat but you don’t need all that empty spas to reuse the motor heat, the only reason not to fill the cavity is cost.

    The controls are good but the fact that they still use an air blower is a big warning sign. Air blowers are cheap systems that blow cold air into the tub (even the heated ones are too cool), they are noisy and are used because it ups the jet count and adds value when selling but the reality is no one really uses these anymore except usually mass merchants and online guys.

    The 10 year warranty is pro-rated which means you pay after the first year 100% coverage for the first (1) year, 75% for the next two (2) years, 50% for the following three (3) years and 25% for the remaining four (4) years

    Also, the labor aspect is only one year… You would be better with a 3-year parts and labor

  564. Reply
    admin June 27, 2018 at 2:52 pm

    my goto brands down there are:

    Primo Hot Tubs and Swim Spas
    I had the pleasure of spending some time with Vince and his crew recently. These guys are doing a great job in the customer care end and they carry my go to brands.
    Vince.Primo@yahoo.com
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    22315 Gosling Rd, Spring, TX 77389
    primohottubsandswimspas.com
    +1 281-466-2618
    4.0View in Google Maps

    Premiere Hot Tubs
    Status: Unverified

    We don’t know these guys but the carry marquis which is a good brand.
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    6415 Burnet Ln, Austin, TX 78757
    http://www.premierehottubs.com
    +1 512-458-4772
    4.8View in Google Maps

    Austin Spas and Pools
    Status: Unverified

    We don’t know these guys but the Carry Artesian which is on our good guy list.
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    13748 US-183, Austin, TX 78750
    http://www.austinhottubsandspas.com
    +1 512-335-5458
    4.9View in Google Maps

    Ocean Quest Pools by Lew Akins
    Status: Unverified

    Marquis and Nordic.
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    2606 N Interstate 35 Frontage Rd, Belton, TX 76513
    http://www.lewakins.com
    +1 254-933-8370
    4.8View in Google Maps

  565. Reply
    admin June 27, 2018 at 2:49 pm

    foam board is cheap crap with about R4 and costs about $100 full Icynene foam is like R20 and cost $450

    The epic or the LSX the rest I would not personally buy.

    Of those two the neck jetting and monster jets make the LSX my favorite, those massive monsters are insane i sit in the footwell and get them hammering my lower back

  566. Reply
    admin June 27, 2018 at 2:42 pm

    The only ones i would even look at are:

    High-end competitive swimmers:

    Michael Phelps Swim spas, they are the swimmers you would find in the USA Swimming national team training centers across the US
    Endless pool – a decent second but now that Watkins owns them who knows, these guys traditionally are strong on branding and marketing and mid-on build.

    great build and upper mid performance

    H2X, these flow 40% more water than any other swimmer I have seen with the exception of the two above, the official swim trainer of Iron man

    great build but mid-performance

    Artesian – built well but shallow and lackluster flow
    Marquis – built well but shallow and lackluster flow

    Above all else get depth… I have had swimmer for 15 years for personal use, the biggest difference ever for usability and enjoyment was the depth, the 60″ deep models rule

  567. Reply
    admin June 27, 2018 at 2:12 pm

    There are 2 independent service companies listed in your area with us so service should not be an issue.

    Price wise Expos are the same as any good high volume dealer and in some cases more than a good warehouse direct guy.

    These guys carry artesian which is also a well-made brand.

    Spa & Pool Center
    Status: Unverified

    The dealer is an unknown but the brand Artesian is solid.
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    8403 W Fairview Ave, Boise, ID 83704
    spaandpoolcenter.com
    +1 208-376-1514
    4.6View in Google Maps

  568. Reply
    admin June 27, 2018 at 2:09 pm

    So I am really not a fan of Hydropool, smoke and mirrors, old regurgitated tech that the industry moved away from decades ago and an absolutely abysmal insulation system, that reflective stuff was basically banned in home construction as a primary insulator, it is good at reflecting heat but has no thermal mass and is crap at containing Beta into a system. All the northern US states issued a formal warning against using this in the 80’s and now its the miracle insulation system in hot tubs LMFAO. read this: https://www.hottubuniversity.com/hydropool-hot-tub-review/

    Freestyle is a no in my books, cheap insulation and cradle supported shell, its just like 90% of the stuff out there a bit of bad a bit of good and a bit of ugly πŸ™‚

  569. Reply
    admin June 27, 2018 at 11:47 am

    The Marquis for sure.

    Caldera is ok but I’m not a fan of proprietary parts. you want a balboa heating and control system. im going to email you a link to a video I just shot 2 minutes ago explaining why. This is not a live video you will be the first to see it πŸ™‚ DO NOT SHARE IT!

  570. Reply
    admin June 27, 2018 at 11:19 am

    Hi, Todd Whitby Ontario that’s old stomping grounds for me.

    I’m not a real big fan of the jacuzzi group. These large Equity investment companies tend to spend a lot of money on marketing and branding, that’s their Forte, it’s what they’re good at. They also tend to use a lot of proprietary parts and what this means is that they’ve gone over to usually China and had Parts made that just fit their hot tub. This puts you in a bad position. If you really want to build a great hot tub you want to make sure you got a Balbo electronic control and heating system it’s expensive but these guys own a lot of key patents that really make this product the number one position and it is miles above everything else that’s in the industry.

    When guys do this proprietary parts they’re not doing it to make a better hot tub. They’re doing it to cut the costs of production. And the worst part is they’re really doing it to trap you the consumer. If you’re using a good OEM parts list you have tons of options of where to buy it and it’s very competitively priced. When a guy builds a proprietary parts list he controls the pricing and you’ll find that typically you’ll spend 20 to 30% more for these cheaper parts that are failing more often.

    I’m really not a fan of this approach, I want to see a guy spending the money on the hot tub, not on The branding and the marketing and I want a good readily available at OEM parts list.

  571. Reply
    admin June 27, 2018 at 11:14 am