Where to buy your next hot tub
There are more places to buy a hot tub than you might think, all promising the world!
Where should your hard earned cash go???
Trust me here… The company you buy from is going to be the number one effector of your overall satisfaction with your next swim spa or hot tub purchase.
There is no substitute for experience and a good dealer will make more difference to you than any other single factor.
The first thing to do is call the companies you are considering, tell them you have an old hot tub of unknown name or origin and its out of warranty and you need service…
Its a harmless white lie and it will tell you a lot about the level service you can expect from your prospective supplier.
Consider their answer.
” I’m sorry we cant help you “
If the company has no service or relies 100% on sub contractors like your mass merchants and a surprising number of retailers they will refer you to another company or simply tell you they cant help you.
Either way this is a “Red Alert” Don’t expect much back up and support. Allot of times when happens it is because either they have little or no service availability or they are swamped with service which might say allot about the product they sell.
” No problem…. lets see what we can do “
If your prospective seller is on the ball they will have an in house service department and if they really know what they are doing they will have common parts and supplies for most spas in stock and will welcome your business.
If they can get a tech out in a few days then these guys are golden… It shows they know what they are doing and are experienced industry professionals. Only a fool or some one over their heads would turn down this lucrative revenue stream…