The hot tub parts game and how it affects your long term satisfaction

The hot tub parts game and how it affects your long term satisfaction

A small number of Hot Tub companies have started making parts that just fit their spas. These proprietary parts are cheaper, fail more often, and lock you into always buying the cheap unreliable part from the people who put you into the mess in the first place… Don’t be fooled… Proprietary parts are done to cut costs and increase profits and offer no benefits to the consumer.

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  1. Reply
    Heidi April 14, 2018 at 10:38 am

    Hi Chris
    Thank you for your fantastic informative website
    We would like to buy a master spa twilight series, sadly they do not seem available here in the UK. We do have The Micheal Phelps range. My question is….. We want a great strong massage tub, which is the most comparitable tub to the twilight TS 7.2? An artisian Grand Bahama, MP 7 or the marquis reward?
    Thank you
    We really appreciate your time

    • Reply
      admin April 17, 2018 at 8:57 pm

      the grand Bahama and the phelps would be very close lots of people would put the Phelps higher than the TS they are very close

      • Reply
        Heidi April 19, 2018 at 2:13 pm

        Thank you for coming back to us Chris
        Really good to know info

  2. Reply
    James January 11, 2018 at 10:39 pm

    Chris, Awesome site and very helpful. I’m in Florida and wondering your opinion of the Premium Leisure line of spas. They advertise the use of Balboa Controls which you favor but I cannot find whether they use Waterway jets and other high quality components. Your opinion, please. Thanks.

    • Reply
      admin January 12, 2018 at 12:11 pm

      Hi James

      Not a fan, these spas are def not in my go to group. About the only thing i like is the heating and control system.

  3. Reply
    jeff haydel October 8, 2017 at 6:44 am

    Chris ..once again thanks greatly appreciate your input… so.this hot tub thing has more layers than an onion ,,,narrowing it down. to the Marquis brand but the HK™ proprietary jets isconcerning ..meaning these jets can only be replaced by Marquis manufactured parts are the other parts “proprietary” and not universal as well? The dealer mentioned the jets are non ball bearing that good ..bad…in-different ? I’m good with all other aspects of the manufacturing except those two items ….what do you think ?..

  4. Reply
    Kent Stevens August 16, 2017 at 4:42 pm

    Cal spa or Hot Springs 110 plug & play 3 person.

    Which one or none.

    Thank you for your advice.

    • Reply
      admin August 16, 2017 at 5:57 pm

      can’t decide, although I think the HS uses the baLboa control… on their 110v lines.. so Hot Springs.. I think… 🙂

  5. Reply
    Mike Pitts July 18, 2017 at 2:01 pm

    Living in Lake Havasu City Az,, where hot tub choices are limited, but considering a Hot Springs Pulse or Tropic Seas Oahu. The Tropic Seas does have Balboa parts, but other that not sure about quality of the either tub. Any help would be appreciated.

    • Reply
      admin July 20, 2017 at 12:23 pm

      of that lot the tropic seas.

  6. Reply
    Shari Stasser June 27, 2017 at 11:56 pm

    Hi, trying to decide between a master clarity precision 7 and a twilight 7.25. The clarity is more in our price range, but is there a reason we should wait/save and get the twilight? What are the big differences? Sorry if I posted twice. I couldn’t find my post.

    • Reply
      admin June 28, 2017 at 2:24 pm


      The Twilight is a super high-end performance spa, loads of big therapy massage jets 2 massive pumps and flow-control, it’s an animal for someone who wants or needs real therapy massage. There are very few spas that can touch it for raw performance.

      The Clarity build wise is every bit as good and has a good massage systems in it but its focus is space and being able to accommodate a lot of fo bodies… you need to determine what you want out of your hot tub

  7. Reply
    wendy June 19, 2017 at 11:10 pm

    hi chris, trying to figure out how to post my question. a great site with so much info. was considering a few options based on the info you provided for my area beaverton oregon1. coast tub by spalogic. i see the threaded jets but not glued and clamped. also see the full insulation option. looking atvthe marquis elite series, the wish? they want 10k for that. any comments on these two? i have not looked at the artesian yet

    • Reply
      admin June 20, 2017 at 12:46 pm

      The Marquis is a better spa IMO

  8. Reply
    Barb June 19, 2017 at 2:54 am

    Hi Chris,
    Thank you for the Excellent information and videos. Super informative 😁Few questions for you, if you don’t mind .
    What is a fair price for the Artesian Antigua elite hot tub? I live in Florida
    Also, the area where I plan to place it is on a patio made with dirt, crushed concrete and covered with travertine. Will this area be sufficient to support the filled tub? Thank you so much for your time 😉

    • Reply
      admin June 19, 2017 at 8:59 pm

      I’m not sure the recommended number for that spa but looking at the specs and considering they have a good solid build quality I would think somewhere around the 9k to $12k depending on the add-ons and where you are… some states and especially cities will simply be more expensive because it is more expensive to do business in those markets.

  9. Reply
    Cam March 23, 2017 at 3:55 pm

    Great info and videos.
    Can you help me find a Masters Spa dealer in the Kansas City Kansas area?
    I’d be willing to travel 100 miles from KC.
    Thanks for all the great advise.

    • Reply
      admin March 23, 2017 at 7:54 pm

      HI Cam there is a guy in Kansas city, I reached out to him for you.

    • Reply
      admin March 23, 2017 at 7:54 pm

      HI Can there is a guy in Kansas city, I reached out to him for you.

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